Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi all! We have been experiencing an issue on site where threads have been missing the latest postings. The platform host Vanilla are working on this issue. A workaround that has been used by some is to navigate back from 1 to 10+ pages to re-sync the thread and this will then show the latest posts. Thanks, Mike.
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

GRO Marriage Cert

  • 05-09-2018 11:40pm
    #1
    hblock21
    Registered Users, Registered Users 2 Posts: 736 ✭✭✭


    How long does it take for the GRO (Roscommon) to respond? I sent an email with completed form last Friday, I thought I would receive an email back straight away with payment details. 
    I sent a follow up email yesterday. Still nothing?


Comments

  • #2
    kanadams123
    Registered Users, Registered Users 2 Posts: 403 ✭✭kanadams123


    Usually they send request of payment within a few hours..in my experience anyway. Are you sure you have the right email address?

    I sent a request and made a payment online for 2 photocopies, 15 days ago. (2 weeks ago from yesterday) and i havn't received copies yet.
    I too sent a follow-up email on Monday and got nothing.

    I understand they get a lot of these requests. Last time i made a request it took 14 days. I just think its a bit exessive.

    Maybe they have stopped taking payments for a bit untill they catch up on requests??


  • #3
    pinkypinky
    Moderators, Society & Culture Moderators Posts: 6,671 Mod ✭✭✭✭pinkypinky


    I find giving them a call usually works wonders.

    Genealogy Forum Mod



  • #4
    kanadams123
    Registered Users, Registered Users 2 Posts: 403 ✭✭kanadams123


    Thanks for the tip! Will give it a try later


  • #5
    hblock21
    Registered Users, Registered Users 2 Posts: 736 ✭✭✭hblock21


    [font=Roboto, RobotoDraft, Helvetica, Arial, sans-serif]GROonlinepayments@groireland.ie[/font]
    I presume its the correct email?
    Its my first time sending a request to them. Ok I'll just wait a little longer or maybe I'll give them a call.
    Thanks


  • #6
    kanadams123
    Registered Users, Registered Users 2 Posts: 403 ✭✭kanadams123


    yep that's it. Sorry for presuming otherwise!

    Its odd not to get the payment request soon after, so a call would be a good idea!!


  • Advertisement
  • #7
    kanadams123
    Registered Users, Registered Users 2 Posts: 403 ✭✭kanadams123


    hblock21 wrote: »
    [font=Roboto, RobotoDraft, Helvetica, Arial, sans-serif]GROonlinepayments@groireland.ie[/font]
    I presume its the correct email?
    Its my first time sending a request to them. Ok I'll just wait a little longer or maybe I'll give them a call.
    Thanks

    AHA....did you use capitals for the first 3 letters?

    From what i am aware, the part before @ in an email adress is case sensitive (ie it should be gro not GRO)

    I hope this helps!!


  • #8
    pinkypinky
    Moderators, Society & Culture Moderators Posts: 6,671 Mod ✭✭✭✭pinkypinky


    kanadams123 wrote: »
    AHA....did you use capitals for the first 3 letters?

    From what i am aware, the part before @ in an email adress is case sensitive (ie it should be gro not GRO)

    I hope this helps!!

    This should not matter anymore. If the address was wrong, it would have bounced.

    Genealogy Forum Mod



Advertisement