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Rural Broadband Scheme Information Megathread

13

Comments

  • Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    The address you gave must be in a NON NBS area or they will have excluded you. It is up to you to make contact with the listed providers.

    Claim trees block qsat ( to west ) and wireless.

    Do not accept QSAT as they cannot give you a 2 own and 256k up package with a minimum 10GB down and 1 up cap. Furthermore you cannot use VoIP on it, high latency,

    Tell the department none of the carriers they listed can provide the minimum specification and you will therefore require further assistance. They have a kitty of around €5000 per valid applicant to help you.

    eircom have some ADSL repeaters tested and ready I hear.


  • Closed Accounts Posts: 902 ✭✭✭baords dyslexic


    Sponge Bob wrote: »
    The address you gave must be in a NON NBS area or they will have excluded you. It is up to you to make contact with the listed providers.

    Claim trees block qsat ( to west ) and wireless.

    Do not accept QSAT as they cannot give you a 2 own and 256k up package with a minimum 10GB down and 1 up cap. Furthermore you cannot use VoIP on it, high latency,

    Tell the department none of the carriers they listed can provide the minimum specification and you will therefore require further assistance. They have a kitty of around €5000 per valid applicant to help you.

    eircom have some ADSL repeaters tested and ready I hear.

    No worries on QSAT I'm in the side of a hill and can't see anyones satellite

    I know the other 2 on my list can't help me as they have been asked before and sent engineers out so I was wondering how long to leave it before getting back the DCNER?

    Edit....

    The form I signed and sent back was to give the providers permission to contact me everyone afaik got the same from to fill out sign and return.

    2nd Edit....

    DCNER didn't send out any contact detials for the ISPs just a list of names.


  • Registered Users, Registered Users 2 Posts: 4,946 ✭✭✭long_b


    No worries on QSAT I'm in the side of a hill and can't see anyones satellite

    I know the other 2 on my list can't help me as they have been asked before and sent engineers out so I was wondering how long to leave it before getting back the DCNER?

    Edit....

    The form I signed and sent back was to give the providers permission to contact me everyone afaik got the same from to fill out sign and return.

    2nd Edit....

    DCNER didn't send out any contact detials for the ISPs just a list of names.
    I also understand it that the next step is for any interested ISP to contact me directly.

    Edit: Official update

    Many applicants have already responded to these letters and we have now issued a Final Reminder to remaining applicants. If you wish to remain in the RBS, please sign the Consent Form which is attached to your letter and return it to us as soon as possible to reach us by 16 March 2012 at the latest.


    If you receive a Reminder letter and have recently returned a consent form to us, there is no need to do so again.

    Please note that if you do not return the consent form by this Final Deadline it will be assumed that you no longer wish to participate in the RBS and your application will be closed. It will not be possible to re-open an application once this final deadline for return of consent forms has passed.

    It is expected that a significant number of applicants may be served by commercial operators as part of this phase of the scheme. If any applicants remain un-served after this phase, a service will have to be procured by the Department and our target is to have this rolled out by the end of this year.


    http://www.dcenr.gov.ie/Communications/Communications+Development/Rural+Broadband+Scheme


    SB, Is this the type of DSL repeater ?


    http://en.m.wikipedia.org/wiki/File:ADSL_Loop_Extender.JPG


  • Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    I dunno the model. Just tell them on the consent that there are trees all around and that wireless 3g and satellite from SW will not work...so that means DSL Repeater or nothing. Nobody will come onsite.


  • Registered Users, Registered Users 2 Posts: 49 Bill Shock


    Sponge Bob wrote: »
    I dunno the model. Just tell them on the consent that there are trees all around and that wireless 3g and satellite from SW will not work...so that means DSL Repeater or nothing. Nobody will come onsite.

    very helpful advice! My brother is an applicant (Cork) and he is of the opinion that given where his house is located, a satellite solution is the only one that is likely to work for him.

    given this scheme is aimed at those remaining hard-to reach houses you have to wonder at the logic of following the "advice" above. It suggests to me that there are people out there naive enough to believe that the govt will procure some fancy high speed solution for those premises that claim they can't be connected by any of the companies who have expressed an interest in serving them. Having read the stuff that came to him from the dept. it suggestd if you don't take an offer from at least one of these companies you're out.

    As someone said earlier it looks as if there will be no need for a procured service at the end of this process????


  • Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    That is the plan, of the 3700 who applied the government hopes to peddle Qsat to 3500.

    That leaves a pot of c.€20m and 200 premises to do, sure eircom would nearly give them an exchange EACH if they got €100,000 per premises and never mind a repeater. :D


  • Closed Accounts Posts: 902 ✭✭✭baords dyslexic


    Finally got a letter today re: RBS from a provider - QSAT :rolleyes:

    Totaly waste of my time and theirs - RBS cop out.

    Now waiting to see if the other 2 send out anything?


  • Registered Users, Registered Users 2 Posts: 4,946 ✭✭✭long_b


    Was just thinking about this yesterday - did they offer the full data allowance as per the specs ?


  • Closed Accounts Posts: 902 ✭✭✭baords dyslexic


    long_b wrote: »
    Was just thinking about this yesterday - did they offer the full data allowance as per the specs ?

    yep this it what is says:
    Q Sat - Rural Broadband Scheme Package:

    Download Speed: 2048 Kbs. (2Meg)
    Upload Speed: 256 Kbs
    Maximum Contention rate: 48:1
    Data Cap (uncharged): 11Gig (10 down/1 up)
    And will be charged subject to the following upfront and monthly charges:
    Upfront Charge: €99 (inc VAT)
    Monthly Charge: €39.50 (inc VAT)
    Based on a contract period of 12 months

    They also list some other services Popular, Premium and Platinum to try and persuade you into another package as all the alternatives are faster download speeds but mostly lower caps only the Platinum service is better same cap 6Mbs down 1Mbps up 10Gig download allowance for €44.95


  • Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    I do not believe that Qsat will give anybody a full and unhindered 11GB download cap before some timed throttle kicks in and chokes them. I'd be happy were my suspicions proven as unfounded.


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  • Closed Accounts Posts: 902 ✭✭✭baords dyslexic


    Sponge Bob wrote: »
    I do not believe that Qsat will give anybody a full and unhindered 11GB download cap before some timed throttle kicks in and chokes them. I'd be happy were my suspicions proven as unfounded.

    I'm only quoting what the letter says :D It has a sign up form that says "I have read and accepted Q Sat terms and conditions..." but they don't include a copy :rolleyes:


  • Registered Users, Registered Users 2 Posts: 4,946 ✭✭✭long_b


    Sponge Bob wrote: »
    I do not believe that Qsat will give anybody a full and unhindered 11GB download cap before some timed throttle kicks in and chokes them. I'd be happy were my suspicions proven as unfounded.

    From their website
    Maximum Contention rate: 48:1
    Installation fee: €99
    Contract period: 12 months

    Static IP addresses are available for €5/month.

    Tiered speed limiting based on quota usage

    Invoices available on request

    *Speeds are “up to” and depend on atmospheric conditions, fair usage and other factors. Speeds are measured in Kilo and Mega bits per second & Data Allowance is measured in Gigabytes per calendar month. Traffic allowance per month is the sum of your download and upload traffic.


    http://www.qsat.ie/q-sat-is-the-best-choice

    Can't find their Fair Usage Policy ANYWHERE on the website - even though it says it's displayed on www.qsat.ie in the T&Cs


  • Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    I'm only quoting what the letter says :D It has a sign up form that says "I have read and accepted Q Sat terms and conditions..." but they don't include a copy :rolleyes:

    You should be on a 'special' set of T&Cs as an RBS user and that should be clear.


  • Closed Accounts Posts: 902 ✭✭✭baords dyslexic


    Another interesting part of the Q Sat bump just above where you sign says this and I quote:
    I understand that the monthly fee in advance will cover my first month's broadband service for one month from the date of successful installation. This agreement will remain in force for 24months (12 months fo the RBS package) and thereafter on a monthly bases untill cancelled by either party giving one months notice in writing.

    OK so if you pick a different package as they are encouraging you to do by sending out info on their other packages and don'r pick the RBS one you are stuck on a 24month contract and you are paying a month in advance.

    So if you think a fiver a month extra isn't much I'll go for the fastest package you've just got yourself stuck on a 24 month contract.


  • Registered Users, Registered Users 2 Posts: 4,946 ✭✭✭long_b


    Another interesting part of the Q Sat bump just above where you sign says this and I quote:



    OK so if you pick a different package as they are encouraging you to do by sending out info on their other packages and don'r pick the RBS one you are stuck on a 24month contract and you are paying a month in advance.

    So if you think a fiver a month extra isn't much I'll go for the fastest package you've just got yourself stuck on a 24 month contract.

    Got the same mail out - not a mention of the terms of the Fair Usage Policy anywhere on it, nor on the website.

    EDIT Just talked to them - the operate a 30 day rolling cap; no hourly or daily cap.


  • Registered Users, Registered Users 2 Posts: 112 ✭✭beatman91


    This RBS was a total waste of time and money, QSat is not broadband, I have an O2 modem which I modified to take an aerial on the roof and I have better speeds then what they are offering me for half the price. I just ran a test there and this is what I got 1887632682.png

    I will be sticking to my dongle for now.


  • Registered Users Posts: 45 Earthday


    so far, got letters from qsat and Alphawave, alpha looks more promising so far.


  • Closed Accounts Posts: 902 ✭✭✭baords dyslexic


    Earthday wrote: »
    so far, got letters from qsat and Alphawave, alpha looks more promising so far.

    And what method do Alphawave use for the connection?


  • Registered Users Posts: 17 WhosAlice


    I am certain that cannot be right, 48:1 contention! I thought that there capacity was so limited it would never make business sense for them to have such low contention at that price?

    Is this just spiel?
    long_b wrote: »
    From their website

    http://www.qsat.ie/q-sat-is-the-best-choice

    Can't find their Fair Usage Policy ANYWHERE on the website - even though it says it's displayed on www.qsat.ie in the T&Cs


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  • Registered Users Posts: 45 Earthday


    And what method do Alphawave use for the connection?

    they clam wireless broadband in 24:1 ratio however, I've done some research, and found this thread http://www.boards.ie/vbulletin/showthread.php?t=2055454743

    so not sure, they good or not, but I give them a try.
    But still have to be better then qsat.


  • Registered Users Posts: 117 ✭✭brcwatters


    I've been offered
    • Eircom (If I could get broadband from eircom, why would I be on the RBS?) & emobile
    • O2 - already use their dongle
    • QSAT
    • Ripplecom

    I've heard from QSAT and Ripplecom. To be honest I'm not sure really - my O2 dongle gives me good enough speeds:

    1905052571.png

    This is fairly typical. Why should I pay 100 euro plus 40 a month for something which may or may not be any better than what I'm currently paying 15 for, plus O2 are a fairly decent company to deal with.

    I'm not going to be gaming on it - I work as a developer from home, so it's mainly downloading/uploading text, working remotely via logmein or a vpn etc, plus general surfing, youtube, club penguin etc - if I thought I was going to get blistering speeds etc then maybe but based on feedback on boards for either of those companies, it doesn't inspire great confidence. Only thing is that ripplecom have the phone package for an extra tenner and I would love to ditch eircom altogether but will have to have a serious think.


  • Registered Users, Registered Users 2 Posts: 49 Bill Shock


    This is fairly typical. Why should I pay 100 euro plus 40 a month for something which may or may not be any better than what I'm currently paying 15 for, plus O2 are a fairly decent company to deal with.



    I understood RBS was only for non-NBS rural premises that could not get a service froma commercial provider. how are you in the scheme based on the above?:confused:


  • Registered Users Posts: 117 ✭✭brcwatters


    I don't have broadband - only an O2 dongle.


  • Closed Accounts Posts: 902 ✭✭✭baords dyslexic


    brcwatters wrote: »
    I don't have broadband - only an O2 dongle.

    As far as the scheme is concerned O2 Mobile Broadband (dongle) is Broadband. For the early sign up to the RBS they didn't ask if you had any form of Mobile Broandband but later on you got asked about it but you could still just say you'd tried it and it didn't work very well in you area.

    Quite a few people in my area have 3 MBB and were told that they couldn't participate in the RBS untill they said it was cr4p and didn't work half the time which was true.


  • Registered Users, Registered Users 2 Posts: 4,946 ✭✭✭long_b


    Ripplecom offer received

    6Mb/1Mb Down/Up
    50 GB allowance per month
    36:1 contention ratio

    Upfront charge 99.99
    Monthly charge 39.99

    Contact period 12 months

    Not available from my area due to geography/flora


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  • Closed Accounts Posts: 902 ✭✭✭baords dyslexic


    long_b wrote: »
    Ripplecom offer received

    6Mb/1Mb Down/Up
    500GB allowance per month
    36:1 contention ratio

    Upfront charge 99.99
    Monthly charge 39.99

    Contact period 12 months

    Not available from my area due to geography/flora

    500Gb :confused: Mine says 50Gb then a euro a Gb for every Gb over the limit.

    But totally useless as its always been because I have line of site to the two sides of a valley and the sea.


  • Registered Users, Registered Users 2 Posts: 4,946 ✭✭✭long_b


    500Gb :confused: Mine says 50Gb then a euro a Gb for every Gb over the limit.

    But totally useless as its always been because I have line of site to the two sides of a valley and the sea.

    Typo, it's 50 GB.


  • Closed Accounts Posts: 902 ✭✭✭baords dyslexic


    long_b wrote: »
    Typo, it's 50 GB.

    But it could be 5000000000GB and still be useless to me and you :rolleyes:.

    I'm going to give one of the other small Wireless operators a ring on Monday that have contacted me via the RBS and see if they can do a deal for a dozen houses in the area, it would need them spending money to get a signal here but if a few of us want it then it might be worth their while. Otherwise that leaves QSat which is NOT and option.


  • Registered Users, Registered Users 2 Posts: 4,946 ✭✭✭long_b


    But it could be 5000000000GB and still be useless to me and you :rolleyes:.

    I'm going to give one of the other small Wireless operators a ring on Monday that have contacted me via the RBS and see if they can do a deal for a dozen houses in the area, it would need them spending money to get a signal here but if a few of us want it then it might be worth their while. Otherwise that leaves QSat which is NOT and option.

    From chatting to the installer the main issue they were having was getting permission/planning for the use of suitable "high" sites.


  • Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    Ripplecom have pulled out of areas they serviced in the past....leaving their customers high and dry.


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  • Registered Users Posts: 45 Earthday


    ugh, gave alpawave a ring, found out, I can't get wireless broadband:mad:
    Theres stopping my father now, for getting qsat :( .


  • Registered Users, Registered Users 2 Posts: 4,946 ✭✭✭long_b


    I've had letters from O2 and Eircom - both offering a mobile broadband service.

    They're quoting the usual up to 3.6 Mb speed, terms not much different to what you can get on their regular packages.

    How can they seriously expect me to believe that they can maintain a steady 2Mb minimum speed as per the scheme spec given the nature of their product - am I missing something here ?


  • Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    They must supply repeaters to amplify the signal...thereby interfering with neighbours not on the RBS. Write to them to clarify the nature of the guarantee.


  • Registered Users, Registered Users 2 Posts: 4,946 ✭✭✭long_b


    Sponge Bob wrote: »
    They must supply repeaters to amplify the signal...thereby interfering with neighbours not on the RBS.

    How so Bob ? Would it not make everyone's signal better ? Or would I just be sucking up all the data that's available from the mast ?


  • Closed Accounts Posts: 902 ✭✭✭baords dyslexic


    Sponge Bob wrote: »
    They must supply repeaters to amplify the signal...thereby interfering with neighbours not on the RBS. Write to them to clarify the nature of the guarantee.

    Nobody has to supply anything at all, thats the nature of the RBS, if I sign up for a service under the RBS and the service isn't up to standard all the provider has to do is say sorry we can't supply the service and walk away.


  • Registered Users, Registered Users 2 Posts: 4,946 ✭✭✭long_b


    Nobody has to supply anything at all, thats the nature of the RBS, if I sign up for a service under the RBS and the service isn't up to standard all the provider has to do is say sorry we can't supply the service and walk away.

    Funny you should say that - just off the phone with O2.

    Asked them what the difference was between signing up with them for RBS versus getting a dongle from a shop - the decent guy on the phone agreed there was very little difference (14 day cooling off as against 7 days for the over-the-counter).

    I asked were they rolling out any hardware to help improve speeds/signal for possible RBS subscribers (as 3 did for the NBS) - he said they weren't.


  • Registered Users, Registered Users 2 Posts: 383 ✭✭piskins72


    Just off the phone with 3 about this scheme, they were one ISP's in the initial letter, in a rural enough area(already tried other providers) I already have a 3 mobile broadband dongle with very poor speeds and often cannot even find a signal depending on where I am in house and the girl was trying to sell me exactly what I have already.

    Tried to explain that I already have a dongle with crap speeds and were they offering me any alternative, was trying to push me to sign up to a Mi-Fi hotspot dongle there and then which if I am correct is not going to make any difference to my speed that I get, so IMO a compete waste of time this scheme is turning out to be. Looking very likely that my only option will be Qsat. I am located in North kerry


  • Registered Users, Registered Users 2 Posts: 4,946 ✭✭✭long_b


    piskins72 wrote: »
    ... so IMO a compete waste of time this scheme is turning out to be. Looking very likely that my only option will be Qsat...

    Couldn't agree more.

    None of the providers are spending any money on providing a service under the scheme. The only difference seems to be we would get slightly better terms from QSat.


  • Closed Accounts Posts: 902 ✭✭✭baords dyslexic


    long_b wrote: »
    Couldn't agree more.

    None of the providers are spending any money on providing a service under the scheme. The only difference seems to be we would get slightly better terms from QSat.

    Its like the governments was saying we were too stupid to find a broadband provider for ourselves :rolleyes:

    Well they haven't proved any better at it :mad:


  • Closed Accounts Posts: 902 ✭✭✭baords dyslexic


    Had QSat call today wanting to know if I was intersted, the call became confontational fairly quickly when I said they were bottom of my list and the rep wanted to know why that was :rolleyes:. I hate calls like that anyway, if I want their service the letter is still on my desk to send off but that seems unlikely.


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  • Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    Another crock of sh1t designed by the Department of Communications eh! :(

    Tell Qsat to send you written details of their offers only.


  • Closed Accounts Posts: 429 ✭✭johnners2981


    Got a letter from qsat even though I didn't give permission to be contacted so wasn't impressed with that, not only that, they charge €149.99 for installation and a 10gb limit for €44.99 which is outside these service specifications of the RBS

    Minimum uncharged data cap 11 GB (10 GB down, 1 GB up)
    Upfront fee not to exceed 100 euros incl VAT
    Monthly cost not to exceed 40 euros/pm incl VAT


  • Closed Accounts Posts: 902 ✭✭✭baords dyslexic


    Got a letter from qsat even though I didn't give permission to be contacted so wasn't impressed with that, not only that, they charge €149.99 for installation and a 10gb limit for €44.99 which is outside these service specifications of the RBS

    Minimum uncharged data cap 11 GB (10 GB down, 1 GB up)
    Upfront fee not to exceed 100 euros incl VAT
    Monthly cost not to exceed 40 euros/pm incl VAT

    Not contacted might just mean they aren't supposed to phone you?

    If you didn't sign and return the form to allow them to contact you then you are out of the RBS scheme so won't get the RBS deal.

    Not sure where you get the installation charge from as its €99 on all packages from them and if you want to pay them for a wireless modem then thats up to you.

    I still won't be using them, it will be interesting to hear what spin gets put on the final take up of the RBS, of the 5 people nearest me who signed up not one is going for anyone on the list and 2 are definitely thinking of using onwave rather than qsat on the RBS.


  • Registered Users, Registered Users 2 Posts: 383 ✭✭piskins72


    there was 2 other providers on my letter but I have not heard anything from them yet, has any one signed up with Q-sat under the scheme yet?


  • Closed Accounts Posts: 902 ✭✭✭baords dyslexic


    piskins72 wrote: »
    there was 2 other providers on my letter but I have not heard anything from them yet, has any one signed up with Q-sat under the scheme yet?

    They may not bother contacting you. They are under no obligation to. Its all part of the wonderfully crap RBS scheme which is a waste of time and money.

    Only the vultures like QSat will definitely contact you, that way the scheme will be deemed a success as everyone will have been contacted by the one company that can provide a service even if its a very limited one (latencey and download limits).


  • Closed Accounts Posts: 902 ✭✭✭baords dyslexic


    Of the 4 people/houses nearest me in our area that applied for the RBS not one of them has gone with a RBS supplier :rolleyes:

    Two have gone with Onwave (not an RBS supplier) because they didn't like dealing with QSat (I didn't say a word and QSat managed to put them off all on their own) and two others won't be bothering.

    I'm probably also a not bother, neither Wireless suppliers can help me and I'm in the side of a hill so can't easliy get QSat (I'm sure they can cobble something up but no thanks).

    So thats about it for me the RBS, how have other folks fared?


  • Registered Users, Registered Users 2 Posts: 4,946 ✭✭✭long_b


    Another disappointed non -customer here.
    None of the mobile providers have taken it the least bit seriously.
    Not looking forward to the spin from the government on this :(


  • Closed Accounts Posts: 902 ✭✭✭baords dyslexic


    long_b wrote: »
    Another disappointed non -customer here.
    None of the mobile providers have taken it the least bit seriously.
    Not looking forward to the spin from the government on this :(

    The one wireless provider I recommended and know that everyone locally called didn't get back to anyone - what can you do :rolleyes:


  • Registered Users Posts: 139 ✭✭orwellg84


    So thats about it for me the RBS, how have other folks fared?

    I'm not because of a quirk of fate, yes one of them that happens in Ireland a lot, in the RBS because I guess the Eircom map says we can get NGB. Not only can we not get any Eircom BB but we can't get any FWA supplier either since Eircom switched off FWA. Ive done a lot of research and can only surmise that the whole issue of rural .... no even semi suburban rural broadband coverage is a total pigs ear of a job.

    The only end game solution I can see is a proper plan of implementation such as the UK rural scheme. In the mean time using midband restricted expensive solutions such as mobile is the only realistic option available.

    Even then, I guess until rural/semi rural dwellers stand up together and demand a scheme on par with electrification, we will remain in a technology backwater and paying huge prices for a substandard service.


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  • Registered Users Posts: 11 annieb2010


    I was accepted under the Rural Broadband Scheme and my letter stated 2 companies that could offer me broadband. 1-Ripplecom and 2-QSat. I had Ripplecom out but they couldn't pick up a signal :-(

    I was very reluctant about QSats offer and serive but as I can't even get a signal with a mobile broadband dongle and really need some form of internet access, I decided to ring QSat about two weeks to sign up under the Rural Broadband Scheme. Was told that they couldn't offer me broadband as per the Rural Broadband Scheme as that was only available for a limited time :-( so if I wanted I would just have to sign up to their normal packages. I did reluctantly sign up for the service. Data cap for €40 per month is only 8GB!!!! I'm sure the kids won't be long going through that allowance every month. Due to have it installed this week sometime so hopefully it works out (althought anything is better than nothing at this stage)


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