Eir rural FTTH thread II

Andy From Sligo · 11-09-2018 5:22pm

... and also (because I havent even got any FTTH installation yet at my gaff yet) how does the F/O cable connect from ODP to ONT? does it just plainly plug in and out , or do you have to twist it as your disconnecting it or whats the score?

Andy From Sligo · 11-09-2018 5:24pm

Dominique Loud Waistband wrote: »

I don't think the wavelengths used are visible. There's not much diagnosis you can do. There is a LOS light on the ONT that should light if you have a loss of signal.

oh, thats interesting if its invisible light - i always thought there were a red light - or in the case of FTTH one colour for download, and another colour for upload

AidenL · 11-09-2018 5:35pm

Yep, I have the LOS light.

Dominique Loud Waistband wrote: »

I don't think the wavelengths used are visible. There's not much diagnosis you can do. There is a LOS light on the ONT that should light if you have a loss of signal.

oscarBravo · 11-09-2018 5:43pm

Andy From Sligo wrote: »

is there any way joe public can do a test if they have FTTH to pinpoint failures to pinpoint it to either the fibre optic patch cable or the ONT before calling technical support?

Nope.

Could they pull out the fibre patch lead from the ODP to the ONT and check there is a light there?

The wavelengths used are infrared. You can't see them, but it's still not a good idea to look at them.

- can they try cleaning the lens end of the patch lead with a cotton ear bud (with or without say CD lens cleaner fluid) which you could buy to clean laser lens on CD/DVD players?

Oh hell no. Cleaning fibre connectors needs specialist equipment.

The official advice when it comes to the fibre connection to the ONT is: don't unplug it. Ever. If you know what you're doing you can make an exception, but most people don't know what they're doing.

Airwire: MartinL · 11-09-2018 5:59pm

We have updated the database for OpenEIR FTTC/FTTH today.

Over 4500 FTTH premises were added this week.

It can be found at https://www.airwire.ie/avail

tsue921i8wljb3 · 11-09-2018 6:11pm

There has been an update from eir on existing customers moving to unlimited. Apparently you have to ring 1901 and explicitly request to be moved.

Hi Everyone,

My sincere apologies for the delay in getting back to you all as we have been awaiting feedback and confirmation from senior management before updating you further. Although we had known that eir was aiming to offer the unlimited allowance to all our customers, we could not confirm this until relevant testing had been carried out in order to identify the most efficient way to process these requests.

The best way to implement this change over has now been established and our existing customers can now avail of the unlimited plan, however, systematically it is not as straightforward as removing the cap but the exact process to follow will be dependent on your existing plan.

Our customer care team on 1901 have been fully briefed on this and will now be processing the relevant changes upon your request. It is important to note that this is not an automatic change over therefore you will need to request this via 1901. Our representatives will address any queries you may have and also brief you on the exact procedure. Again the procedure to follow will be dependent on your existing plan.

In relation to the download allowance, our support team have confirmed that the meter is 100% accurate. The download allowance also re-sets on the 1st of every month, therefore, the date of your billing cycle is irrelevant.

Apologies again for all delays and thank you for your patience.

Thanks

Tracey

https://www.boards.ie/ttfpost/108052897

Andy From Sligo · 11-09-2018 6:17pm

Airwire: MartinL wrote: »

We have updated the database for OpenEIR FTTC/FTTH today.

Over 4500 FTTH premises were added this week.

It can be found at https://www.airwire.ie/avail

thanks Martin - I eagerly check every time you update it - shame it still says 'FTTH coming soon' for me

Andy From Sligo · 11-09-2018 6:23pm

oscarBravo wrote: »

Nope. The wavelengths used are infrared. You can't see them, but it's still not a good idea to look at them. Oh hell no. Cleaning fibre connectors needs specialist equipment.

The official advice when it comes to the fibre connection to the ONT is: don't unplug it. Ever. If you know what you're doing you can make an exception, but most people don't know what they're doing.

could you see the light if you pointed the end to a camera or phone with the camera on it? - i know sometimes when i have wanted to check our TV remote to see if its working or not I have pointed the remote control to a camera and its infra red but shows up when pointed to camera lens.

ejmaztec · 11-09-2018 6:40pm

Andy From Sligo wrote: »

thanks Martin - I eagerly check every time you update it - shame it still says 'FTTH coming soon' for me

Near Listowel, I'm still getting "Currently no ports available" when once upon a time it said "8th August"

Airwire: MartinL · 11-09-2018 6:48pm

ejmaztec wrote: »

Near Listowel, I'm still getting "Currently no ports available" when once upon a time it said "8th August"

Have you placed an order with a provider ? Also, if you PM me your Eircode, I can check if it's an individual fault or the entire exchange.

UrbanFret · 11-09-2018 6:55pm

Airwire: MartinL wrote: »

We have updated the database for OpenEIR FTTC/FTTH today.

Over 4500 FTTH premises were added this week.

It can be found at https://www.airwire.ie/avail

Do you service the whole country?

Airwire: MartinL · 11-09-2018 7:05pm

UrbanFret wrote: »

Do you service the whole country?

Fixed Wireless: The Aran Islands/Connemara to Athlone and Claremorris to Ennis.

SIRO: currently in Athlone, Carrickmines, Ennis, Limerick, Portlaoise, Shannon and Sligo.

Planned are: Carrick-On-Shannon, Castleconnell, Celbridge, Clarecastle, Galway, Kilcock, Leixlip, Longford, Maynooth, Roscommon and Sixmilebridge.

OpenEIR VDSL and FTTH: we can provide in the entire country, but can be selective. We have customers anywhere from Galway to Dublin and Donegal to Cork and Kerry. It depends a bit, what exchange zone/group of OpenEIR you are in as we prefer to have our own infrastructure in place and only use OpenEIR for the last mile.

oscarBravo · 11-09-2018 7:31pm

Andy From Sligo wrote: »

could you see the light if you pointed the end to a camera or phone with the camera on it? - i know sometimes when i have wanted to check our TV remote to see if its working or not I have pointed the remote control to a camera and its infra red but shows up when pointed to camera lens.

I don't think the frequencies used are visible even to cameras. It's still not a good idea. You can tell more about what's wrong with a combination of the lights on the ONT and the testing that the ISP can do, and you risk damaging or dirtying the fibre by disconnecting and reconnecting it.

WhatsGoingOn2 · 11-09-2018 7:31pm

ejmaztec wrote: »

Near Listowel, I'm still getting "Currently no ports available" when once upon a time it said "8th August"

Same here, near Naas.

Airwire: MartinL · 11-09-2018 7:34pm

WhatsGoingOn2 wrote: »

Same here, near Naas.

The Calverstown, Co. Kildare exchange had issues initially, but has been sorted. I know there were other segments with issues, too.

So I'd try and get on to whatever provider you want to order from and get them to engange OpenEIR to get a timeline.

ejmaztec · 11-09-2018 7:35pm

Airwire: MartinL wrote: »

Have you placed an order with a provider ? Also, if you PM me your Eircode, I can check if it's an individual fault or the entire exchange.

Thanks for that, I've sent a PM.

I did contact Vodafone when it was supposed to be live on 8th August, but they had no record of anything. I did ask them for some kind of confirmation that they didn't just handle Siro towns, because I had the impression that they had nothing to do with rural FTTH. The fella I spoke with was vague to say the least, and didn't own up either way.

Marlow · 11-09-2018 7:37pm

ejmaztec wrote: »

I did contact Vodafone when it was supposed to be live on 8th August, but they had no record of anything. I did ask them for some kind of confirmation that they didn't just handle Siro towns, because I had the impression that they had nothing to do with rural FTTH. The fella I spoke with was vague to say the least, and didn't own up either way.

They have not provided OpenEIR FTTH so far. There are rumors, that that has changed this month, but they definatly would have been the wrong provider to contact back in August.

/M

Airwire: MartinL · 11-09-2018 7:41pm

ejmaztec wrote: »

Thanks for that, I've sent a PM.

I did contact Vodafone when it was supposed to be live on 8th August, but they had no record of anything. I did ask them for some kind of confirmation that they didn't just handle Siro towns, because I had the impression that they had nothing to do with rural FTTH. The fella I spoke with was vague to say the least, and didn't own up either way.

The exchange you are on is a NGA exchange. So everything is set up correctly in OpenEIRs ordering system. They must have technical difficulties with that exchange.

We saw something similar with Castlegregory earlier this year, which took them about 2-3 months past the order date to get right.

blueser · 11-09-2018 7:46pm

Technophobe here, so be gentle with me. KN were working on my road today and I got talking to them about when fibre might be available (I'm on the rollout map). They said it should be up and running in a couple of months. Great news. The fella said I would be getting a speed of 40 mbps. Which will be wonderful compared to what I'm "enjoying" at the moment (1.5 mbps). But I was wondering why the speed will be limited to that when I'm reading of other locations getting upwards of 200 mbps. To the best of my knowlege, fibre technology isn't distance dependant (I'm about 3 miles from the exchange), so I was just curious why the faster speeds will not be available to me.

ED E · 11-09-2018 7:54pm

blueser wrote: »

Technophobe here, so be gentle with me. KN were working on my road today and I got talking to them about when fibre might be available (I'm on the rollout map). They said it should be up and running in a couple of months. Great news. The fella said I would be getting a speed of 40 mbps. Which will be wonderful compared to what I'm "enjoying" at the moment (1.5 mbps). But I was wondering why the speed will be limited to that when I'm reading of other locations getting upwards of 200 mbps. To the best of my knowlege, fibre technology isn't distance dependant (I'm about 3 miles from the exchange), so I was just curious why the faster speeds will not be available to me.

You're in the wrong thread. This is for people getting real fibre, you're getting FTTC which is copper from cab to the house if the KNN technician is correct.

blueser · 11-09-2018 7:56pm

ED E wrote: »

You're in the wrong thread. This is for people getting real fibre, you're getting FTTC which is copper from cab to the house if the KNN technician is correct.

No; I'm in a rural location and the fella said that the fibre will be coming directly to the house, not via a cabinet.

fritzelly · 11-09-2018 8:02pm

blueser wrote: »

No; I'm in a rural location and the fella said that the fibre will be coming directly to the house, not via a cabinet.

It's possible FTTC is available and thats what he's thinking about - not all KNN techs went to the same school. Fibre is gonna give you 150 minimum (or close enough).

blueser · 11-09-2018 8:09pm

fritzelly wrote: »

It's possible FTTC is available and thats what he's thinking about - not all KNN techs went to the same school. Fibre is gonna give you 150 minimum (or close enough).

I thought cabinets were only located in urban, high density areas?

Marlow · 11-09-2018 8:38pm

blueser wrote: »

I thought cabinets were only located in urban, high density areas?

No. Even some rural areas have got cabinets. Depends on what infrastructure there is.

However, if you're in a FTTH rollout area and your house is marked as such, then the KN guy didn't know what he was talking about.

KN don't have the whole picture either, so I wouldn't put too much weight on what he said.

If you get FTTH ..so fibre all the way in the door, then you can get any speed up to 1 Gbit/s and later more. Depending on what you are willing to pay. And you are correct. The limiting distance with fiber is a lot further than VDSL. VDSL = 2km. FTTH = 20km. Speeds are not affected by distance with FTTH.

/M

m99T · 11-09-2018 9:08pm

More speed test stats from a 150Mb Eir FTTH Package.

The gap just before the 9th is unusual. Still looking into the cause. Possibly power outage or network issue.

tsue921i8wljb3 · 11-09-2018 9:28pm

m99T wrote: »

More speed test stats from a 150Mb Eir FTTH Package.

The gap just before the 9th is unusual. Still looking into the cause. Possibly power outage or network issue.

Did you change the host it is pinging? Latency is much lower since the break in monitoring.

Marlow · 11-09-2018 9:29pm

Dominique Loud Waistband wrote: »

Did you change the host it is pinging? Latency is much lower since the break in monitoring.

Also the jitter has flatlined. Could also be Eir, that shifted him to another inter-connect, that is less stressed.

/M

m99T · 11-09-2018 9:32pm

Dominique Loud Waistband wrote: »

Did you change the host it is pinging? Latency is much lower since the break in monitoring.

Marlow wrote: »

Also the jitter has flatlined. Could also be Eir, that shifted him to another inter-connect, that is less stressed.

/M

Yeah could be correct with that, I did notice the latency drop and assumed that the speedtest server changed but ill compare traceroutes over the time period.

ALSO MORE GOODIES:

A few pics inside the chamber that I forgot to post before.

Diagram from what I can remember inside it:

Marlow · 11-09-2018 9:34pm

m99T wrote: »

assumed that the speedtest server changed but ill compare traceroutes over the time period.

What do you test against ? If it's Ookla, then there is a new speedtest server in Ireland, that went online about a week ago. And yes, that could also make a difference.

/M

m99T · 11-09-2018 9:35pm

Marlow wrote: »

What do you test against ? If it's Ookla, then there is a new speedtest server in Ireland, that went online about a week ago. And yes, that could also make a difference.

/M

Ubnt servers.

Eir rural FTTH thread II

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