FTTC , Finally!

06-06-2016 11:36AM #1

Got connected last Friday and to my complete disappointment I ran a speed test expecting at least 40 Mbs down and over 10 up, lol.

Getting 17 Down and just under 5 mb up, yes a very stark contrast from 6 mb down off peak and 250 Kbps up, I can actually stream music from my Nas now.

As good as the speed increase is I am about 100 meters +- from the exchange and though I should get much more I am greatly disappointed after waiting a year later for FTTH.

When I do a line check on Vodafone.ie it says I get 18 Mbs which is exactly what the modem tells me my downstream is and 5 up however my neighbour is 12 Mb and my mother is 100 mb which is about the same distance from the exchange even though they only installed 70 Mb cabinets, WTF is going on ?

pegasus1 · 06-06-2016 11:46AM

Deleted User wrote: »

WTF is going on ?

You could be connected to another Cabinet or direct to exchange

Your speed says your 1.2 km away from either cab or exchange..

Remember its not by the crow flies

galljga1 · 06-06-2016 11:49AM

Deleted User wrote: »

Got connected last Friday and to my complete disappointment I ran a speed test expecting at least 40 Mbs down and over 10 up, lol.

Getting 17 Down and just under 5 mb up, yes a very stark contrast from 6 mb down off peak and 250 Kbps up, I can actually stream music from my Nas now.

As good as the speed increase is I am about 100 meters +- from the exchange and though I should get much more I am greatly disappointed after waiting a year later for FTTH.

When I do a line check on Vodafone.ie it says I get 18 Mbs which is exactly what the modem tells me my downstream is and 5 up however my neighbour is 12 Mb and my mother is 100 mb which is about the same distance from the exchange even though they only installed 70 Mb cabinets, WTF is going on ?

I dream of speeds like that!!!
When you say stream from your NAS, do you mean when you are away from home?

06-06-2016 11:52AM

pegasus1 wrote: »

You could be connected to another Cabinet or direct to exchange

Your speed says your 1.2 km away from either cab or exchange..

Direct to exchange ? that's about 1.2 kms away, so what does this mean ?

The Modem says it's connected via Vdsl.

pegasus1 · 06-06-2016 11:53AM

Deleted User wrote: »

Direct to exchange ? that's about 1.2 kms away, so what does this mean ?

The Modem says it's connected via Vdsl.

Your line is direct fed from the exchange as in it doesn't come from the cab...

06-06-2016 11:57AM

galljga1 wrote: »

I dream of speeds like that!!!
When you say stream from your NAS, do you mean when you are away from home?

Yes don't get me wrong it's a lot better and Netflix is much better quality and loads a lot faster along with youtube and the ping gone from about 60 ms to 10ms but my frustration is that you pay for "up to" 100 Mbs and will in reality never get this I know but they didn't even install 100 mb cabinets in the first place.

Yes I can finally stream from my NAS here in work, I have Spotify but there's a lot of stuff I listen to that's not on Spotify like some older 90's Rave and Dance/trance and other stuff.

My plan was to be able to stream HD movies from it also because the upload is only 5Mbs that won't be possible because the NAS does not transcode on-the-fly.

I have an Nvidia Shield TV also and would have liked to be able to stream games from Nvidia's servers in PC quality but unless I can get the speed issue resolved this won't happen either.

We're on the Rural Fibre to the home list by the end of 2018. But I hope to have moved by then. Typical !

06-06-2016 11:59AM

pegasus1 wrote: »

Your line is direct fed from the exchange as in it doesn't come from the cab...

That would be strange considering the cabinet is so close.

It must come from the Cabinet because the exchange has been enabled for over a year but I could never get it until the Cabinet was installed and activated.

06-06-2016 12:43PM

I just got off the phone to Vodafone Broadband tech support, they told me that they start pople on a low profile to see if the line is stable then bump the speeds up automatically, smells of BS.

When I do a random line check on Vodafone a lot of people in my estate are 12-18 Mbs and in the new estate up to 70 + including my mothers house which is not in the new estate but about the same distance to the Cabinet.

ItHurtsWhenIP · 06-06-2016 12:57PM

Fire your phone number in here: http://business.digiweb.ie/linechecker/

This will tell you what open eir have prequalified your line at.

Also, if you log into your modem and access the statistics - give us the Downstream attenuation figure. We can tell you what your line length actually is.

06-06-2016 01:05PM

Exchange Code: Unknown

DSL Enabled: Yes - 15 MB

NGB Enabled: Yes - 15 MB

Fibre Enabled: Yes - 25 MB

LLU Enabled: No

So I guess they did bump it up to 25 Mbs ? I'll check it later when i get home or might log into the NAS and see if I can download something to try it out.

This is really strange,

When I put my Aunt's number in this is what comes up and she's further from the cabinet than I am, so why is mine and a few others in my estate I checked showing such low download figures ?

Exchange Code: Unknown

DSL Enabled: Yes - 17 MB

NGB Enabled: Yes - 17 MB

Fibre Enabled: Yes - 90 MB

I'll check the attenuation on the modem tonight if I get a chance.

ItHurtsWhenIP · 06-06-2016 01:13PM

Deleted User wrote: »

Exchange Code: Unknown

DSL Enabled: Yes - 15 MB

NGB Enabled: Yes - 15 MB

Fibre Enabled: Yes - 25 MB

LLU Enabled: No

So I guess they did bump it up to 25 Mbs ? I'll check it later when i get home or might log into the NAS and see if I can download something to try it out.

This is really strange,

When I put my Aunt's number in this is what comes up and she's further from the cabinet than I am, so why is mine and a few others in my estate I checked showing such low download figures ?

Exchange Code: Unknown

DSL Enabled: Yes - 17 MB

NGB Enabled: Yes - 17 MB

Fibre Enabled: Yes - 90 MB

I'll check the attenuation on the modem tonight if I get a chance.

It is possible that your physical copper pair come directly from the exchange and your aunt's comes from the cabinet. I know you said the exchange went live last year and that you couldn't get VDSL broadband until the cab went live. Did you actually check if you could have ordered VDSL last year?

There was somebody on here recently who was extremely upset, that in his entire estate, he was connected to the exchange that was on the outer limit of VDSL, whereas the rest of the estate was connected to a cab a couple a hundred meters away. You could very well be in the same boat.

The attenuation figure will tell us what the story is.

06-06-2016 01:40PM

I logged into the NAS and just like that getting about 24 Mbs aad the upload is about 7 mbs form 5, unreal.

I forgot to say they also told me the max on the line is 56 Mbs but they won't put me on this profile yet to see if the line is stable, it will be an incremental process. What's that all about ? crap lines ?

06-06-2016 01:53PM

MMFITWGDV wrote: »

It is possible that your physical copper pair come directly from the exchange and your aunt's comes from the cabinet. I know you said the exchange went live last year and that you couldn't get VDSL broadband until the cab went live. Did you actually check if you could have ordered VDSL last year?

There was somebody on here recently who was extremely upset, that in his entire estate, he was connected to the exchange that was on the outer limit of VDSL, whereas the rest of the estate was connected to a cab a couple a hundred meters away. You could very well be in the same boat.

The attenuation figure will tell us what the story is.

Yep I called 2 months ago and was told no chance, the cabinet isn't live I was told even though my friend had Sky Broadband at the time I called and they would not believe me. So I wonder was there something going on with Eircom and Sky ?

I'll get the attenuation tonight.

ED E · 06-06-2016 04:28PM

This is pretty cut and dry tbh.

Exchange was built back in 19xx. Houses were connected including yours. More houses needed to be connected further out, so cabs were constructed for copper distribution and your aunts etc were connected.

Come to today, she gets 90Mb, you get 25Mb. Thats unfortunately life.

My guess would be the exchange had extra racks to be done that weren't added until when they came back to finish commissioning cabs thus the delay for you.

06-06-2016 04:38PM

It's rather strange that if the line can support 56 Mbs that they are raising my speed slowly to check stability, I wonder if they would actually increase it for those unaware ? and they're doing it for me because I'm making a fuss ?

There's a massive difference from 70 odd to 25 Mbs.

One solution is to install the NAS in my mothers which should give an upload of about 18 odd Mbs which is perfect for streaming higher bitrate 1080P movies, this is if I can't get my speed issue resolved.

What all this tells me is that people are getting way over charged for broadband while telecoms companies charge them full price and offer a quarter of the bandwidth, I get there are instances where it's not possible but in my case it clearly is and I find this completely dishonest.

ED E · 06-06-2016 04:52PM

The reason it costs you €50 / month and not €80-90 / month is because OpenEir can drop it in on top of the existing infrastructure, if they had to re-wire everything they wouldn't do it.

Nothing really that dishonest(except vodafones website), every gets the max their line can take.

06-06-2016 05:01PM

Well I'm clearly not getting the max my line can take.

06-06-2016 10:10PM

So here's the data from the modem

Line standard VDSL2
Channel type
None
Downstream line rate (kbit/s) 25599
Upstream line rate (kbit/s) 7167
Downstream SNR (dB) 19.1
Upstream SNR (dB) 8.9
Downstream line attenuation (dB) 20.7
Upstream line attenuation (dB) 10.1
Downstream output power (dBmV) 14.2
Upstream output power (dBmV) 7.1
Downstream CRC 552
Upstream CRC 14
Downstream FEC 2720
Upstream FEC

pegasus1 · 06-06-2016 10:37PM

1.5 km away from exchange or cab

06-06-2016 10:50PM

pegasus1 wrote: »

1.5 km away from exchange or cab

1.2 or so kms from the exchange (probably longer for the wires) but that doesn't make sense considering Eircom and Vodafone insisted that the local cabinet was not live, however the exchange has been live a year or more and only when the cabinet showed connected did the tests show I can receive fibre. So why it's going to the exchange and not the cabinet is beyond me or could this attenuation figure be wrong and due to a bad line ?

pegasus1 · 06-06-2016 10:53PM

1.5km from exchange is the limit for vdsl from the exchange..maybe you are just above that distance and exchange was vectored...possibly..

06-06-2016 11:01PM

I find it rather a conscience that all of a sudden the 2nd cabinet went live and then I could get fibre and pass the line tests.

Seems like a ridiculous waste now if that cabinet does not serve this estate.

ED E · 07-06-2016 12:16AM

Vectored, or second rack. The overseeing engineer would have been in the area to do the cab so its not a conspiracy against you.

07-06-2016 03:27PM

Ok So Vodafone finally confirmed I'm connected to the exchange and not the Cabinet, typical. Seems a real waste of a cabinet ! Those out the country 1K + won't get the full speed that connect to the cabinet and I'm 100 meters away and not even connected to the damn thing !

So the dilemma now is , do I install the NAS in my Mothers , and stream to my house and the internet when I'm out and about ? this leaves me without being able to send files from my laptop to the NAS at only 6 mb up.

2nd thing would be to get a 2nd NAS for home but will probably save everything on the laptop and upload it to the NAS when I'm in my Mothers probably makes the most sense.

bk · 07-06-2016 05:02PM

Deleted User wrote: »

Ok So Vodafone finally confirmed I'm connected to the exchange and not the Cabinet, typical. Seems a real waste of a cabinet ! Those out the country 1K + won't get the full speed that connect to the cabinet and I'm 100 meters away and not even connected to the damn thing !

Unfortunately just the reality of how the telecoms network developed over the years.

That is why it will be so nice when they go full FTTH, a nice, consistent, well planned network with low opex and maintenance costs.

I do wonder if Eir might look to start doing network re-organisations to move lines like your to the closer cabinet, like BT in the UK does, now that they are coming to the end of the FTTC cab rollout or will they instead focus on FTTH exclusively.

Deleted User wrote: »

So the dilemma now is , do I install the NAS in my Mothers , and stream to my house and the internet when I'm out and about ? this leaves me without being able to send files from my laptop to the NAS at only 6 mb up.

2nd thing would be to get a 2nd NAS for home but will probably save everything on the laptop and upload it to the NAS when I'm in my Mothers probably makes the most sense.

Well 6Mb/s up isn't too bad. Another option would be a new NAS that supports Plex (preferably an Intel CPU powered NAS) or alternately an always on PC attached to your existing NAS running Plex.

Plex will transcode the video to match the upload speed, at 6Mb/s it should only be slightly less then good quality HD.

Another option would be to encode your videos to HEVC/H.265 if you have a client device that supports HEVC/H.265. Plex should be able to direct play such videos in full HD quality at less then 6Mb/s if you have a client the supports it.

You can play around with Plex before investing in a new NAS/PC by simply installing it on your existing machine and try it out. For instance, put Plex on your existing pc attached to your NAS in your house and then try the plex client on another pc in your mothers house. I think you might be pleasantly surprised with the results over even 6Mb/s with transcoding from Plex.

You probably wouldn't even notice a difference versus 10Mb/s on a smaller screen like a laptop, smartphone, etc. Give it a try anyway.

07-06-2016 05:35PM

The NAS is a Qnap-TS231 and does have plex but does't have the power to transcode on-the-fly but does have the option to transcode as a background task which would take forever given it's a dual core Arm device.

I don't want to use a laptop/PC to transcode, minimum power consumption was the idea when I bought the NAS.

The other problem is I won't have a static IP from Vodafone which I think should be a free option I would't pay the extra. The Nas can be accessed through qnap without a static IP because it has it's own DDNS and to find the IP would always be easy but a pain in the ass to enter every time I want to watch something through Kodi.

Recoding to H.265 isn't an option, it would struggle even on the I5 mac, which isn't really powerful for that purpose. Transcoding on-the-fly would be a better option here but my NAS doesn't support it.

The other Idea is to get another Intel based NAS and use the current one in my mothers as a backup. I don't use RAID on the NAS because RAID isn't a backup and shouldn't be someone's idea of a backup. It's a waste of disks for home use.

We're on the FTTH list but have to wait another 2 years at least but hey, 20 Mbs and 6 Mbs up is a lot better than 3-6 Mbs down and 200-250 Kbs up !

I downloaded 50 GB last night, amazing !

07-06-2016 06:17PM

My other obvious option would be to run Qnap's own apps to connect to the NAS, it works brilliantly and you don't have to enter the IP manually every time it changes. I'd really prefer to use Kodi.

07-06-2016 06:25PM

Here's a speed test in work only on "Wifi"

Speed%20Test.jpg

Maybe I'll hide the NAS in here lol.

07-06-2016 06:41PM

On the LAN !

Just imagine these speeds with FTTH or even close !

Speedtest%202.jpg

ItHurtsWhenIP · 07-06-2016 07:59PM

Deleted User wrote: »

Here's a speed test in work only on "Wifi"

Maybe I'll hide the NAS in here lol.

Deleted User wrote: »

On the LAN !

Just imagine these speeds with FTTH or even close !

Why do you even go home? :rolleyes:

07-06-2016 10:00PM

MMFITWGDV wrote: »

Why do you even go home? :rolleyes:

Yeah sometimes I wish they had dorms for the shift workers.

That speed doesn't even reflect what we have coming in and out of the building, I couldn't even guess , several hundred GB probably.

FTTC , Finally!

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