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Unresponsive Touch Screen on iPhone 6s after 9 upgrade

  • 26-03-2016 03:13PM
    #1
    ciarano
    Registered Users, Registered Users 2 Posts: 815 ✭✭✭


    Unresponsive Touch Screen on iPhone 6s after 9 upgrade

    Hi There,

    Have an iPhone 6 where the screen has now become Non responsive after completing the latest upgrade,

    Have tried all the usual scenario hard/Soft reset and Factory reset etc.and also spoke in depth with Apple support

    It is now out of warranty can i ask what do repair centres charge to run a diagnostics/Repair if required.


Comments

  • #2
    Heisenberg1
    Closed Accounts Posts: 2,511 ✭✭✭Heisenberg1


    ciarano wrote: »
    Unresponsive Touch Screen on iPhone 6s after 9 upgrade

    Hi There,

    Have an iPhone 6 where the screen has now become Non responsive after completing the latest upgrade,

    Have tried all the usual scenario hard/Soft reset and Factory reset etc.and also spoke in depth with Apple support

    It is now out of warranty can i ask what do repair centres charge to run a diagnostics/Repair if required.

    Out of warranty means nothing if it is a hardware failure then Apple should replace it for you. Is at an iPhone 6 or 6s?


  • #3
    ciarano
    Registered Users, Registered Users 2 Posts: 815 ✭✭✭ciarano


    Thanks for the reply it's an iPhone 6

    Before I told apple support they were quoting couple of hundred euros to fix
    Once I mentioned happened after 9 upgrade advised bring to store to look at?
    I would not mind but it is a known issue


  • #4
    guil
    Registered Users, Registered Users 2, Paid Member Posts: 10,675 ✭✭✭✭guil


    Where did you buy the phone?


  • #5
    ciarano
    Registered Users, Registered Users 2 Posts: 815 ✭✭✭ciarano


    Vodafone September 2014


  • #6
    CaraMay
    Banned (with Prison Access) Posts: 4,652 ✭✭✭CaraMay


    Is this happening a lot? Mine is due to upgrade tonight. Can I cancel the upgrade if I've already agreed the terms


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  • #7
    ciarano
    Registered Users, Registered Users 2 Posts: 815 ✭✭✭ciarano


    I'd say get warranty cover for the iPhone other wise it gets very messy as I am finding out


  • #8
    guil
    Registered Users, Registered Users 2, Paid Member Posts: 10,675 ✭✭✭✭guil


    ciarano wrote: »
    I'd say get warranty cover for the iPhone other wise it gets very messy as I am finding out
    That's a bit OTT. Get in touch with vodafone, they give 2 year warranty on phones.


  • #9
    Heisenberg1
    Closed Accounts Posts: 2,511 ✭✭✭Heisenberg1


    Bring it back to Vodafone if it is a hardware issue and no fault of yours then they have to repair it free of charge.


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