Email associated with account defunct

ullu · 06-12-2015 03:03AM #1

Hi,

The email address associated with my account has effectively become defunct. My attempts to edit it in my profile are unsuccessful as it requires my password (it auto populates on my computer and I have no idea what it is).

Is there any way around this as I'm not able to access my account on any other devices?

Thanks

Shield · 06-12-2015 03:50AM

Do you still have access to the actual e-mail address itself? If so, send an e-mail to hello [at] boards {dot} ie from this e-mail address and the staff in the office will take it from there.

-Shield.

ullu · 06-12-2015 04:06AM

Thanks Shield.

I don't unfortunately. I'll try to rectify it with the provider although I'm not optimistic as it appears they have moved to a paid service.

Shield · 06-12-2015 04:59AM

Perhaps you have a contingency plan in the case of a forgotten password? A secret question and answer? An alternative e-mail address that they can mail a password reset link to? Some other form of verification?

Boards.ie: Niamh · 07-12-2015 11:03AM

If you can email me from your current email address giving username and the old email address associated with your account, I can change it over for you. hello [at] boards [dot] ie.

Thanks

Email associated with account defunct

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