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Windows 10 update deleted files

  • 21-11-2015 11:03AM
    #1
    Backstreet Moyes
    Registered Users, Registered Users 2, Paid Member Posts: 9,569 ✭✭✭


    Lads i don't know if it happened anyone else. I bought Microsoft Office and used Excel and word for doing some work at home.

    I updated last night and this morning Microsoft Office needs to be downloaded again and all the work i done is gone.

    Has anyone had this issue and know any solution?


Comments

  • #2
    mrtom
    Registered Users, Registered Users 2 Posts: 713 ✭✭✭mrtom


    Nuts102 wrote: »
    Lads i don't know if it happened anyone else. I bought Microsoft Office and used Excel and word for doing some work at home.

    I updated last night and this morning Microsoft Office needs to be downloaded again and all the work i done is gone.

    Has anyone had this issue and know any solution?

    I have read that you have to get MS Office again, install using your existing key. All the data is still on your system so nothing "should" be lost.


  • #3
    ZENER
    Registered Users, Registered Users 2 Posts: 6,167 ✭✭✭ZENER


    If you did an upgrade rather than a wipe and install there should be a directory on the root of the HD called Windows.old. Your files should be in there if you dig around.

    Ken


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