32" Samsung full HD smart TV. Littlewoods.com

petejmk · 25-11-2015 04:43PM

rob w wrote: »

Im just off the phone to them....they said I have to 2ait 24hrs for it to be 'processed' by their team. Very unhelpful woman on the phone!

I only setup an account yesterday though? Did you have an account with them already?

Only set up the account last night before I ordered. First fella I was put through to hung up. The woman who answered second time around was very efficient.

25-11-2015 05:00PM

ComfortKid wrote: »

What does HD ready mean? Are you telling me HD ready means it isn't a HD tv? Whats the difference?

Look at the stickers on front of the TV, HD Ready generally only goes up to 720p/1080i with most likely a 50hz refresh rate

Whereas when you see "Full HD" it most likely goes up to 1080p 60hz... (or only 50 on worse sets)

bromley52 · 25-11-2015 05:03PM

ComfortKid wrote: »

What does HD ready mean? Are you telling me HD ready means it isn't a HD tv? Whats the difference?

The carphone tv is an older series 4 HD ready TV with a resolution of 720. The littlewoods tv is full HD series 5 tv with a resolution of 1080. Most HD channels only broadcast at 720 so unless you have a blu ray player I wouldn't worry about it. With a 32" TV it matters even less.

ComfortKid · 25-11-2015 06:10PM

Fieldog wrote:

Whereas when you see "Full HD" it most likely goes up to 1080p 60hz... (or only 50 on worse sets)

bromley52 wrote:

The carphone tv is an older series 4 HD ready TV with a resolution of 720. The littlewoods tv is full HD series 5 tv with a resolution of 1080. Most HD channels only broadcast at 720 so unless you have a blu ray player I wouldn't worry about it. With a 32" TV it matters even less.

Thank you. I don't have any HD channels anyway so I doubt this matters to me at all. I just assumed it was a good quality TV for the money.

wild turkey · 25-11-2015 07:48PM

Looks like the deal is over !

http://www.littlewoodsireland.ie/samsung-ue32j5500akxxu-32-inch-smart-full-hd-led-tv-black/1460088320.prd?_requestid=164859

25-11-2015 10:13PM

ComfortKid wrote: »

Thank you. I don't have any HD channels anyway so I doubt this matters to me at all. I just assumed it was a good quality TV for the money.

If you use a game console or a PC then you would probably notice, if not I wouldn't worry about it...

ComfortKid · 25-11-2015 10:21PM

Fieldog wrote:

If you use a game console or a PC then you would probably notice, if not I wouldn't worry about it...

No, Nether. Just watch the football on a weekend. My current tv is 25 years old so anything is a step up from that.

noclee · 26-11-2015 03:13PM

Did anyone get 1 of these delivered mine is still stuck in processed.

petejmk · 26-11-2015 03:25PM

noclee wrote: »

Did anyone get 1 of these delivered mine is still stuck in processed.

Ring them. My order was the same until I got onto them and had to confirm a few details. Was despatched within three hours.

Sleamhain · 26-11-2015 05:27PM

petejmk wrote: »

Ring them. My order was the same until I got onto them and had to confirm a few details. Was despatched within three hours.

Ive been on the phone to them twice....

They have told me it takes 24hrs to either approve or decline my account, which is decided on 'checks' carried out by the dublin team!

Whatever these checks are they wouldnt say, and wouldnt give an example of a reason my account would be declined!

They said the order will not be shipped until this check is finished and the account appoved.

They were extremely unhelpful on the phone both times I rang.

And the order is still stuck 'being processed' 48hrs later.

Frustrated to say the least!!

TitianGerm · 26-11-2015 05:31PM

ComfortKid wrote: »

No, Nether. Just watch the football on a weekend. My current tv is 25 years old so anything is a step up from that.

You have a TV from 1990 ? It must be f**king huge

bri007 · 26-11-2015 06:34PM

Rob w I got the exact same response as you! Very frustrating to deal with in the phone, security checks? Like seriously, I paid with my card and I checked the bank the money is already gone yet stil says processing!

The women in the phone said that it may not get passed on security as they are very thorough on new accounts!!

Great customer service there!

Sleamhain · 26-11-2015 06:40PM

bri007 wrote: »

Rob w I got the exact same response as you! Very frustrating to deal with in the phone, security checks? Like seriously, I paid with my card and I checked the bank the money is already gone yet stil says processing!

The women in the phone said that it may not get passed on security as they are very thorough on new accounts!!

Great customer service there!

Its some sort of bull**** cop-out they are using, but I dont get why!

RossieMan · 26-11-2015 07:00PM

They don't have stock would be my guess. Trying to fob you off while they look for some.

iggy · 26-11-2015 07:35PM

Rang them twice today to ask why my order is still processing.

They said the same about security checks and that the Dublin branch would contact me.
I paid by verified visa ffs.
Two people I spoke to were absolutely useless and unhelpful.

dinky earnshaw · 26-11-2015 07:45PM

iggy wrote: »

Rang them twice today to ask why my order is still processing.

They said the same about security checks and that the Dublin branch would contact me.
I paid by verified visa ffs.
Two people I spoke to were absolutely useless and unhelpful.

Strange system. I set up an account years ago but never actually bought anything from them till now. Paid by Visa aswell and mine has shipped and is "sorted at prime sort ". I won't count my chickens till its actually in my hand.

2Mad2BeMad · 26-11-2015 08:33PM

dinky earnshaw wrote: »

Strange system. I set up an account years ago but never actually bought anything from them till now. Paid by Visa aswell and mine has shipped and is "sorted at prime sort ". I won't count my chickens till its actually in my hand.

If its sorted at prime sort, that means it is already out of their hands and on its way to you.

Been using littlewoods for years and never once was their a security check done on me

bri007 · 26-11-2015 08:42PM

Just was speaking to my cousin, she got her ordered cancelled late this evening "didn't pass security checks".

I'm not hopeful at all now, mine will more than likely go done the same outcome!

Really poor service little woods, especially when it's paid by visa debit!

shuvly · 26-11-2015 09:27PM

dinky earnshaw wrote: »

Strange system. I set up an account years ago but never actually bought anything from them till now. Paid by Visa aswell and mine has shipped and is "sorted at prime sort ". I won't count my chickens till its actually in my hand.

Mine also "sorted at prime sort" and should be delivered Tuesday...

Fuzzy Logic · 26-11-2015 09:42PM

My tv order was cancelled, it was the 50" 4K model. Same story as everyone, even though I paid by card they said security checks mean they've cancelled the order. However I was told my account is locked and deactivated until Saturday when I can call again with my passport details to activate my account and process the payment again.

Gavlor · 26-11-2015 09:44PM

shuvly wrote: »

Mine also "sorted at prime sort" and should be delivered Tuesday...

Same here.

But just in case, I've googled mapped "prime sort" and am planning a robbery on Monday night.

I'm only taking what's rightfully mine.

Sleamhain · 26-11-2015 09:54PM

A question for anyone who has had it shipped...

Did you use a discount code? Theres a note in their terms and conditions that say any discount code you use must be issued to you and also cant be used on sale items!

Hopefully thats not what is stopping it from being shipped!

Sleamhain · 26-11-2015 09:55PM

dinky earnshaw wrote: »

http://www.littlewoodsireland.ie/samsung-ue32j5500akxxu-32-inch-smart-full-hd-led-tv-black/1460088320.prd

€271 delivered. At least €100 cheaper than I could find anywhere else.

Edit: €243.90 using code: 6KCEE

Where did that code come from....was it public or did you get it in an email or something?

Gavlor · 26-11-2015 10:01PM

rob w wrote: »

A question for anyone who has had it shipped...

Did you use a discount code? Theres a note in their terms and conditions that say any discount code you use must be issued to you and also cant be used on sale items!

Hopefully thats not what is stopping it from being shipped!

I rang post purchase to get the discount applied. The guy asked where I got it from and I just said from a discount site... He was happy with that and confirmed that it's a valid code and that the difference would be refunded to my card within a few days

shuvly · 26-11-2015 10:07PM

rob w wrote: »

A question for anyone who has had it shipped...

Did you use a discount code? Theres a note in their terms and conditions that say any discount code you use must be issued to you and also cant be used on sale items!

Hopefully thats not what is stopping it from being shipped!

Yes, I used Iggys discount code in post 2 of this thread. But I already had an account with littlewoods so I presume thats why mine has shipped - and I havn't paid for it, just put it on my account.

bri007 · 26-11-2015 10:07PM

It's bad form from them all round, why take the money then in the first place! To cancel it in the end. I never heard if anywhere doing a security check, fair enough if it's first time getting something on credit with them, that's understandible but to pay with debit card and there so called security check it's just ridicelous and really poor service

Sleamhain · 26-11-2015 10:09PM

I see it says out of stock now until December 5th too!

iggy · 26-11-2015 10:13PM

Just got order confirmation email so at least it's moved off order processing.

It's saying delivery on 10/12/15.
For anyone that got theirs shipped what was the delivery date?

bri007 · 26-11-2015 10:13PM

Yeah I see that, said out of stick until 5 dec! I'd say we will get an email in the morning stating order cancelled due to security check, just wish they would let ya know as I want to get a tv and tomorrow is when the last chance to get any decent deal in one

Gavlor · 26-11-2015 10:15PM

iggy wrote: »

Just got order confirmation email so at least it's moved off order processing.

It's saying delivery on 10/12/15.
For anyone that got theirs shipped what was the delivery date?

1/12

32" Samsung full HD smart TV. Littlewoods.com

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