Grey question mark on 4 month old iMac

naasrd · 13-08-2015 11:22PM #1

This evening I went to pick up an iMac I agreed a sale on over on Adverts, the guy had it in the box along with receipt ready to go but I asked to have a look at it running before I handed over the cash. After he switched it on all we got was a flashing grey question mark. I left him re installing OS X and said I'd call back tomorrow. Any other idea why such a new model wouldn't boot up?

Sad Professor · 14-08-2015 12:09AM

Dead or dying hard drive would be my first guess.

kip d · 14-08-2015 12:19AM

Hardware failure, it's not a home fix

naasrd · 14-08-2015 06:27AM

Many thanks guys. I guess 780 for a 4 month old iMac was too good to be true...

STEINBERG · 17-08-2015 07:56PM

Could be just a corrupt file system or a loose cable to the motherboard. After he reinstalls OSX question hi if he has ever opened up the iMac for whatever reason.

Plenty of Vids on YT explaining this..

FGR · 17-08-2015 07:58PM

For something so new he could easily get that repaired under warranty before shifting it?

Xpro · 20-08-2015 03:34PM

Surely this is still under Apple Care? Have you ran the serial check?

naasrd · 24-08-2015 10:40PM

Turns out he left it into CEX for valuation and they wiped it. He reinstalled OS X and all was good, but by then I'd picked up a sweeter deal on adverts. Though not as sweet as the 780 we agreed on!

DubDJ · 25-08-2015 02:27AM

Grey question mark is when there's no OS X installed on the HDD. Should of been fine, a bootable USB or recovery mode and your good to go.

Grey question mark on 4 month old iMac

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