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Bought MS Office for the wrong region.

  • 10-05-2015 04:09AM
    #1
    ireland.man
    Registered Users, Registered Users 2 Posts: 1,080 ✭✭✭


    I bought a laptop and MS Office from Komplett a few weeks back and then moved abroad before trying to install the office package on my laptop... turns out it's region-specific and the European version I have doesn't work here. I contacted Microsoft and they said it can't be exchanged for a local one by them and they said to contact whoever sold it to me. I did this and Komplett have said since the box was opened (the only way for me to get to the product key), they can't replace it or provide a refund, etc. So now I've an unregistered, unused MS Office package I can't do anything with!

    Does anyone know if there's any workaround for this problem?
    Tagged:


Comments

  • #2
    mordeith
    Registered Users, Registered Users 2 Posts: 5,125 ✭✭✭mordeith


    ireland.man wrote: »
    I bought a laptop and MS Office from Komplett a few weeks back and then moved abroad before trying to install the office package on my laptop... turns out it's region-specific and the European version I have doesn't work here. I contacted Microsoft and they said it can't be exchanged for a local one by them and they said to contact whoever sold it to me. I did this and Komplett have said since the box was opened (the only way for me to get to the product key), they can't replace it or provide a refund, etc. So now I've an unregistered, unused MS Office package I can't do anything with!

    Does anyone know if there's any workaround for this problem?

    You could try changing the regional settings for your laptop maybe. Accessed via Control Panel


  • #3
    maki
    Registered Users, Registered Users 2 Posts: 774 ✭✭✭maki


    It's probably an IP geo-location block. You could try using a VPN like Tunnelbear to give you an Irish IP address in order to activate it.


  • #4
    ireland.man
    Registered Users, Registered Users 2 Posts: 1,080 ✭✭✭ireland.man


    maki wrote: »
    It's probably an IP geo-location block. You could try using a VPN like Tunnelbear to give you an Irish IP address in order to activate it.

    I just downloaded and installed Tunnelbear and it worked a charm! Thanks Maki, I really, really appreciate it!


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