Most stupid requests you've ever had at work?

Toots · 05-03-2015 12:33AM

It still never ceases to amaze me how stupid some people are when it comes to lodging coins. I get that a lot of people might not realise that they've to be bagged up correctly, but they at least come in with them separated out and know how much they have. In those situations, if it was quiet, I'd happily help them bag up all the coins. However, more than once I've had people come in with just loads of loose mixed coins and try to lodge them.

My favourite was the guy who arrived in with his two friends 15 minutes before closing time on a Friday, with two massive buckets of coins. He puts them up on the counter and asks can he lodge them to an account. I couldn't see inside the buckets, so I assumed the coins were in bags, and he'd just used the buckets to carry them. I asked him how much he had, and he said he didn't know, so I went to start taking the bags out of the buckets to add them up when I realised that he literally just had two buckets full of random mixed coins. I told him he'd have to take them away and count and bag them, then come back to me and I'd lodge them for him. He goes "I thought you could just weigh them, can you not just stick the buckets on the weighing machine behind you?" I had to explain that the machine behind me only weighed one denomination at a time, and a machine had not yet been invented that allowed you to just plonk a massive bucket of assorted coins on it, and get a value.

bucketybuck · 05-03-2015 09:16AM

Toots wrote: »

It still never ceases to amaze me how stupid some people are when it comes to lodging coins. [...SNIP...] and a machine had not yet been invented that allowed you to just plonk a massive bucket of assorted coins on it, and get a value.

Walk into a Tesco and there will be a big machine that lets you plonk in a bucket of assorted loose coins and will then sort the coins by size and within seconds give you a value.

I wouldn't be surprised at all that customers think banks have the same equipment because really, why wouldn't they?

gozunda · 05-03-2015 10:03AM

bucketybuck wrote: »

Walk into a Tesco and there will be a big machine that lets you plonk in a bucket of assorted loose coins and will then sort the coins by size and within seconds give you a value.

I wouldn't be surprised at all that customers think banks have the same equipment because really, why wouldn't they?

Beware - The 'machine' takes something like 10% of the value of the amount calculated.

razorblunt · 05-03-2015 10:10AM

^^^ Most UK banks let you load coins into your account for free.
Poor excuse for Irish banks not to have it, they don't even need assitance to use it.

bucketybuck · 05-03-2015 10:13AM

gozunda wrote: »

Beware - The 'machine' takes something like 10% of the value of the amount calculated.

I'm aware of that, but thats a business decision and not really relevant to the question of whether the technology exists.

somesoldiers · 05-03-2015 10:22AM

gozunda wrote: »

Beware - The 'machine' takes something like 10% of the value of the amount calculated.

Even better, that would be an extra revenue stream for the bank, god knows they need it. Place a machine in each branch, with a clear warning as to the percentage charged and that the user must have a current account with the bank and an ATM card. Funds get lodged straight to customers a/cs and can be with drawn from the ATM straight after if needed.

The bank can then charge shops/ bars etc when they give the change back out again

Everyone's a winner!

draiochtanois · 05-03-2015 10:24AM

This post has been deleted.

kylith · 05-03-2015 10:24AM

bucketybuck wrote: »

Walk into a Tesco and there will be a big machine that lets you plonk in a bucket of assorted loose coins and will then sort the coins by size and within seconds give you a value.

I wouldn't be surprised at all that customers think banks have the same equipment because really, why wouldn't they?

I know for a fact that the Central Bank has one, so why don't all banks? I'd love to be able to take my money box straight into the bank to be counted and lodged rather than having to count and bag it first.

razorblunt wrote: »

^^^ Most UK banks let you load coins into your account for free.
Poor excuse for Irish banks not to have it, they don't even need assitance to use it.

I bet they'd charge a 5% convenience fee, or something.

NachoBusiness · 05-03-2015 10:25AM

You mean banks don't have machines that sort and count coins? Jaysus, Tony Montana had his own note counter 30 years ago.

draiochtanois · 05-03-2015 10:26AM

This post has been deleted.

New Home · 05-03-2015 10:41AM

I think the point wasn't that the machines in Tesco are set up to take a commission, but that machines that count and sort coins do exist and that it would be reasonable to think that a bank would have one.

extra gravy · 05-03-2015 10:43AM

Are people gone that lazy they won't even count and bag their own money any more? They'll want a machine to wipe their arse next.

bucketybuck · 05-03-2015 10:48AM

extra gravy wrote: »

Are people gone that lazy they won't even count and bag their own money any more? They'll want a machine to wipe their arse next.

Non sequitur

somesoldiers · 05-03-2015 10:55AM

extra gravy wrote: »

Are people gone that lazy they won't even count and bag their own money any more? They'll want a machine to wipe their arse next.

I have a big bucket of change myself at home and always bag it coming up to Christmas, one year I had about e800, no way I am loading this into a machine paying e80 for the privilege.

Empty all out on the coffee table and off you go while watching tv. 2 hours to do it, e40/ hour, tax free....that'll do me

Mesrine65 · 05-03-2015 11:42AM

extra gravy wrote: »

They'll want a machine to wipe their arse next.

kingtiger · 05-03-2015 11:52AM

I worked in IT support for quite a while

User: my PC is slow and not responding
Me: the auld nugget "did you turn if off and back on"
User: yes
Me: so then would take a look how long the PC was up "ah your PC hasn't been restarted in eight days, could you restart it now?"
User: after five seconds responds "yeah just restarted it and its still the same"
Me: "that's impossible, what did you do to restart your PC?"
User: "I pressed the button on the screen twice"

this actually happened quite a few times by different users

thelad95 · 05-03-2015 11:55AM

extra gravy wrote: »

Are people gone that lazy they won't even count and bag their own money any more? They'll want a machine to wipe their arse next.

I've collected money on the streets for charities before and having to count up and bag the money afterwards was the biggest pain in the arse ever, even worse than freezing your kaks off all day or being constantly harassed by various jobsworth security guards looking to see your permits.

Frynge · 05-03-2015 12:33PM

thelad95 wrote: »

I've collected money on the streets for charities before and having to count up and bag the money afterwards was the biggest pain in the arse ever, even worse than freezing your kaks off all day or being constantly harassed by various jobsworth security guards looking to see your permits.

Collecting for charity..... On a street..... And you were being harassed.

rawn · 05-03-2015 12:44PM

Frynge wrote: »

Collecting for charity..... On a street..... And you were being harassed.

Shaking a bucket isn't harassment.

gozunda · 05-03-2015 01:08PM

bucketybuck wrote: »

I'm aware of that, but thats a business decision and not really relevant to the question of whether the technology exists.

So your ok with a bank introducing a charge for going out and buying the machines to do this and charging for the service. Fair enough

ROCKMAN · 05-03-2015 01:37PM

rawn wrote: »

Shaking a bucket isn't harassment.

You're right ,It should be a shootable offence..

nc19 · 05-03-2015 02:06PM

Aongus Von Bismarck wrote:

BMW 5 Series.

there it is!!

that's all I need to know about you.

It explains everything......

nc19 · 05-03-2015 02:22PM

dove2011 wrote:

ah seriously he is a lazy Fxxcker

and if it was a female boss asking the same of a male underling???

bucketybuck · 05-03-2015 02:23PM

gozunda wrote: »

So your ok with a bank introducing a charge for going out and buying the machines to do this and charging for the service. Fair enough

Can you please show me where I said any of that?

And it's "you're".

eamonnq · 05-03-2015 02:26PM

draiochtanois wrote: »

This post has been deleted.

a machine had not yet been invented that allowed you to just plonk a massive bucket of assorted coins on it, and get a value.

Not quite the same thing though is it ?

razorblunt · 05-03-2015 02:26PM

kylith wrote: »

I bet they'd charge a 5% convenience fee, or something.

HSBC don't.
Biggest pain is some coins just not being accepted, generally end up with a few stray 5p.

9bred4 · 05-03-2015 02:45PM

I work in a call center for an airline and I get some highly intelligent questions on a daily basis. But one of the bosses often sends around some stupid emails to the office. Here's one;

Folks,

I had two rolls of material, one green and one black, in the office behind me. I need them and when I went for them this morning, they are not there. Does anyone know where they are? I need them urgently please. Nobody asked me about them so they should not have been removed. Please let me know immediately if you know where they are. I have to have them by this evening.

That is one of her better ones, and something I deal with on a daily basis.

Never work in a call center

todders · 05-03-2015 03:25PM

Aongus Von Bismarck wrote: »

I learned vba to be able to automate things in Excel. That was logical and straightforward. I'm about to take a course in the R programming language so as to be able to query and analyse large quantities of financial data.

It really isn't that difficult. It certainly isn't as complicated or analytical as the work I do. And the salary structures reflect that. Some IT workers have a really heightened sense of self-importance about themselves and what they do.

Oblivious

Keyzer · 05-03-2015 05:25PM

Working in IT many years ago this 'manager' approached me in a panic telling me someone had stolen his headset and replaced it with a 'left-eared' headset. He demanded I give him a replacement 'right-eared' headset immediately as he was already late for a conference call.

I was immediately intrigued and decided to investigate. Turns out he had flipped the microphone on the headset back the other way earlier in the day. So when he put the headset on to show me this 'left-eared' headset, it turned out the mic was at the back of his neck.

So I rotated the microphone back to its original position and hey presto, mystery solved.

What a dork...

Bendihorse · 05-03-2015 05:32PM

Friend of mine works for a private bus company and frequently gets the following

"Hello, x Bus Company"

"Hi, what time does the eight o'clock bus to Dublin go at"

Most stupid requests you've ever had at work?

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