Argos Chat Thread #1

TheHappyChappy · 21-01-2015 04:50PM

Yep +1

Thewife · 21-01-2015 05:00PM

Had a reservation for the chest of drawers was to collect by tmw in waterford , the store just rang me to say the price is wrong and they have cancelled my reservation ... I am not happy !

DubDJ · 21-01-2015 05:11PM

Just back from Ilac, wish I'd seen the above post first and saved my time. Monday I was told by a manager they'd be there Tuesday, then on Tuesday morning I was told come back the evening. Came back and was told definitely today.

Just been told now all those orders were cancelled because of the incorrect price. Told her it was my fourth visit, after organising somebody to drive up each time and was told sorry they're cancelled with not much as an apology. I left highly annoyed, needed to pick up something else but left it as I'd rather not give them my business.

If I was told no chance on Monday I'd be fine, but the fact I've been sent around in a circle for three days wasting time and money on petrol has me furious. Think I'll leave them a complaint for wasting my time.

pleasant Co. · 21-01-2015 05:18PM

Ah well, it's not the end of the world.

TheHappyChappy · 21-01-2015 05:18PM

DubDJ wrote: »

Just back from Ilac, wish I'd seen the above post first and saved my time. Monday I was told by a manager they'd be there Tuesday, then on Tuesday morning I was told come back the evening. Came back and was told definitely today.

Just been told now all those orders were cancelled because of the incorrect price. Told her it was my fourth visit, after organising somebody to drive up each time and was told sorry they're cancelled with not much as an apology. I left highly annoyed, needed to pick up something else but left it as I'd rather not give them my business.

If I was told no chance on Monday I'd be fine, but the fact I've been sent around in a circle for three days wasting time and money on petrol has me furious. Think I'll leave them a complaint for wasting my time.

They don't seem to give a rat's ass about complaints imho

meathman0 · 21-01-2015 05:19PM

The_Conductor wrote: »

Ilac Centre update.......

1 physically in stock
All orders for the drawers have been cancelled on the system- when you go to the pay and collect terminals- the order isn't recognised. On querying at the customer service desk- the manager was called- The Manager is willing to sell the single one in stock @ 111- under no circumstances will he discount it to the 22.97.

Oh- the phone number for the Ilac branch (which isn't on either their website- or in the phone book)- is 01-8147061[/QUOTE

RossieMan · 21-01-2015 05:27PM

did you not wait for the text to your phone? Argos have been great for fulfilling prices over the last few months. They obviously just don't have much stock of these. Its a massive price error to be fair. i wouldn't have expected them to honour it.

DubDJ · 21-01-2015 05:33PM

TheHappyChappy wrote: »

They don't seem to give a rat's ass about complaints imho

I'd imagine so but I'd still like to do it anyway on the off chance that it did get back to somebody. The manager took my phone off me on Monday and had a look at the reservation and all, nothing was said to me.

TheHappyChappy · 21-01-2015 05:34PM

DubDJ wrote: »

I'd imagine so but I'd still like to do it anyway on the off chance that it did get back to somebody. The manager took my phone off me on Monday and had a look at the reservation and all, nothing was said to me.

Please let us know how you get on!

tigershould · 21-01-2015 05:38PM

meathman0 wrote: »

might take mine back for €111 credit

THIS!

deiseindublin · 21-01-2015 05:42PM

I've one reserved in Jervis, collecting tomorrow, hope they have it!

TheHappyChappy · 21-01-2015 05:42PM

tigershould wrote: »

THIS!

?????

DubDJ · 21-01-2015 05:43PM

TheHappyChappy wrote: »

Please let us know how you get on!

I'd be surprised if I even got a reply

tigershould · 21-01-2015 08:21PM

TheHappyChappy wrote: »

?????

If you return item without receipt they give you a credit note for the current price.

Kenjataimu · 21-01-2015 08:54PM

Tabasco Burger Press

Was 19.99 Now 5.99

http://checkargos.com/StockCheckPage.php?productId=+243%2F8948 check link for stock levels

DoYouEvenLift · 21-01-2015 09:00PM

tigershould wrote: »

If you return item without receipt they give you a credit note for the current price.

Would the box need to be unopened to return it like that? And what if the people who sold it to you are on the til again lol, they'd probably remember

MiskyBoyy · 21-01-2015 09:12PM

tigershould wrote: »

If you return item without receipt they give you a credit note for the current price.

"*If you don't have your receipt, as long as you have proof of purchase, we'll exchange the item or give you a refund with vouchers. "

Has anyone returned something without a receipt OR proof of purchase?

DoYouEvenLift · 21-01-2015 09:25PM

MiskyBoyy wrote: »

"*If you don't have your receipt, as long as you have proof of purchase, we'll exchange the item or give you a refund with vouchers. "

Has anyone returned something without a receipt OR proof of purchase?

What would proof of purchase be? All I can think of is if we used a bank card to pay and showed them the statement on the online banking, in which case they'd see the original price we paid

leck · 21-01-2015 09:29PM

meathman0 wrote: »

might take mine back for €111 credit

Bargains are great but trying to cash out by returning a €23 worth of merchandise in order to fool Argos into giving back €111 in credit is dishonest and not something we should condone on this thread. Maybe you said that in jest but you could give others the idea to try this.

soc · 21-01-2015 09:56PM

TheHappyChappy wrote: »

Please let us know how you get on!

I've said it before: they're not obliged to give you an item based on the price on an email, text or image. It says it on their website: http://www.argos.ie/static/StaticDisplay/includeName/Reserving.htm

Please note that our prices change, sometimes on a daily basis. The price you pay is the price in store on the day you collect your items.

So, if something is reserved at €20 and you go to collect, but price appears as €40 on the till... then that's the price you're being asked to pay - if you don't like, you decline their 'offer'.

Argos have been very fair to let people away with the price issues... but they're well within their rights to decline to offer you the goods at the 'incorrect' price.

Now, can we please move back onto some bargains??

Pique · 21-01-2015 10:18PM

leck wrote: »

Bargains are great but trying to cash out by returning a €23 worth of merchandise in order to fool Argos into giving back €111 in credit is dishonest and not something we should condone on this thread. Maybe you said that in jest but you could give others the idea to try this.

I think that the smiley after the post illustrated that it was a joke.

For one thing, Argos will refund you what you paid.
For another, we're not morons.

Thanks.

meathman0 · 21-01-2015 10:22PM

leck wrote: »

Bargains are great but trying to cash out by returning a €23 worth of merchandise in order to fool Argos into giving back €111 in credit is dishonest and not something we should condone on this thread. Maybe you said that in jest but you could give others the idea to try this.

I would'nt want to give people the wrong idea, so I will remove my post, I do not want to promote dishonesty on boards.

Pique · 21-01-2015 10:25PM

meathman0 wrote: »

I would'nt want to give people the wrong idea, so I will remove my post, I do not want to promote dishonesty on boards.

Relax.

Nobody with any sense thinks that you were serious or that you were trying to scam Argos, or even (if you did try) that Argos would refund you €111 for a receipt worth €23.

93Cab · 22-01-2015 12:51AM

Proco Jr. wrote: »

Tabasco Burger Press

Was 19.99 Now 5.99

http://checkargos.com/StockCheckPage.php?productId=+243%2F8948
Limited stock in Arklow, Athlone. Letterkenny, Castlebar & Cork Queens Old Castle

Thank you for posting about something other than a set of crappy chipboard drawers!

dueaug · 22-01-2015 08:40AM

http://www.argos.ie/static/Product/partNumber/2796549/Trail/searchtext%3EIPOD.htm

Down to 179, other colours too!!

daytob · 22-01-2015 10:16AM

It might not be as good a price as when tassimo were doing the deal with £20 credit, but i have noticed some boxes have the deal on them anyways. Might be worth checking if any of these have them
heres the stock

http://www.argos.ie/static/Product/partNumber/1221943.htm

Berty · 22-01-2015 10:26AM

Have that machine. It's great.

Saw the machine in argos galway this morning and the stickers definitely said £10/€15 credit.

TheHappyChappy · 22-01-2015 12:01PM

soc wrote: »

I've said it before: they're not obliged to give you an item based on the price on an email, text or image. It says it on their website: http://www.argos.ie/static/StaticDisplay/includeName/Reserving.htm

So, if something is reserved at €20 and you go to collect, but price appears as €40 on the till... then that's the price you're being asked to pay - if you don't like, you decline their 'offer'.

Argos have been very fair to let people away with the price issues... but they're well within their rights to decline to offer you the goods at the 'incorrect' price.

Now, can we please move back onto some bargains??

Please don't include me in your ridiculous rant

Check your facts in the interest of accuracy

Don't jump in half way through thread discussion

backslapper · 22-01-2015 12:05PM

TheHappyChappy wrote: »

Please don't include me in your ridiculous rant

Check your facts in the interest of accuracy

Don't jump in half way through thread discussion

Cheers dude couldn't agree more

Lots of people jumping in with crossed wires

very annoying when someone refers to a comment wrongly

I'm actually interested too in how that customer complaint works out

regards

pleasant Co. · 22-01-2015 12:08PM

TheHappyChappy wrote: »

Please don't include me in your ridiculous rant

Check your facts in the interest of accuracy

Don't jump in half way through thread discussion

So it's one of those ironic usernames then

Argos Chat Thread #1

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