UPC Horizon Broadband Speed |Issue

pinkfloydian · 12-01-2015 05:13PM #1

I am using UPC Horizon Box and noticed today that my broadband speed was very slow. I ran some tests on speedtest.net and got 118 on Ethernet cable and only 42 on Wi-Fi. Also got 40 on my smartphone.

I called UPC and they told me that I should be getting in the region of 200 on Ethernet connection and that they would do a "factory reset" on the modem. When I asked them what about Wi-Fi, I was told 40-50.

Is this just that their Wi-Fi unit in the Horizon box is crap, or would I only get that speed even if I bought my own router.

T

yoyo · 12-01-2015 05:42PM

Moved from Comp & Tech

bk · 12-01-2015 06:18PM

Yes, the wifi on UPC's modems including Horizon is pretty poor.

The solution that most people go with is to add their own high quality wifi router to the UPC modems and use that instead.

pinkfloydian · 12-01-2015 06:25PM

Thanks BK,

Can you give some guidance as to what I might expect from Wi-Fi, as distinct from an ethernet cable connection e.g. 85%.

Also, any ideas as to a really good Wi-Fi router that I can buy?

T

bk · 12-01-2015 07:55PM

I've UPC 240mb/s

With Ethernet I get slightly more then 240mb/s

With the UPC wifi router I get about 60 to 80mb/s in the same room.

With my own high quality wifi router, I get 200mb/s in the same room using 802.11n on the 5GHz frequency.

Note that wifi speeds will fall the further you get from the wifi router.

My router is one of the best on the market, Archer C7:
http://www.amazon.co.uk/TP-Link-AC1750-Wireless-Gigabit-1300Mbps/dp/B00CEB53MS/ref=sr_1_1?ie=UTF8&qid=1421092277&sr=8-1&keywords=archer+c7

If that is a bit too steep for you, I've also heard good thing in another thread about the Archer C3, but I haven't seen reviews for it yet and obviously it is a lower spec then the C3

pinkfloydian · 12-01-2015 08:04PM

Thanks bk

UPC Horizon Broadband Speed |Issue

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