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Website Hacked

  • 13-09-2014 06:15PM
    #1
    Lhotse
    Registered Users, Registered Users 2 Posts: 27 ✭


    Hi all - not sure if this is the right subforum but apologies if not.

    I have a wordpress website hosted with <mod snip> that was hacked this afternoon. I am unable to contact the hosting company as they are not answering their phones or replying to email outside of Monday-Friday. As I'm completely locked out of the site, cpanel and FTP, I'm wondering if their server has been hacked - I'm wondering if anyone else on here has a site hosted with this company and is experiencing similar problems? PM me if necessary.


Comments

  • #2
    M.T.D
    Registered Users, Registered Users 2 Posts: 396 ✭✭M.T.D


    One thing to check before you panic, has your IP been blocked on the server.
    Log in from a different address, via your phone may be.
    Many hosting companies have an IP unblocker on their admin sites.

    On a side note if your service provider "disappears" at weekends, and probably bank holidays as well, it is time for a new provider.


  • #3
    daymobrew
    Registered Users, Registered Users 2 Posts: 6,631 ✭✭✭daymobrew


    M.T.D wrote: »
    On a side note if your service provider "disappears" at weekends, and probably bank holidays as well, it is time for a new provider.
    And <mod snip> are not great at all.


  • #4
    KonFusion
    Registered Users, Registered Users 2 Posts: 2,559 ✭✭✭KonFusion


    No discussion of hosting companies. Read the forum charter please.


  • #5
    moon1
    Registered Users, Registered Users 2 Posts: 21 ✭moon1


    Hi, next time consider using some security plugins for your website like bulletproof security and wordfence.


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