any gain in changing provider?

rottie 11 · 10-11-2014 01:03AM #1

Im with eircom atm , cant get fibre . But if i change to vodafone or sky etc il stil be getting the same speed as eircom are giving . Is it pointless

My BB i have now is meant be 24meg but its a total joke its so slow . So would it be best to change provider do you think?

degsie · 10-11-2014 09:54AM

You have an 'up to' 24Mb product as the speed is dependent on distance from the exchange. You could contact voda or sky and ask them what speeds they think they can provide, you will have a cooling off period if you switch so you don't have anything to loose really.

rottie 11 · 10-11-2014 09:57AM

degsie wrote: »

You have an 'up to' 24Mb product as the speed is dependent on distance from the exchange. You could contact voda or sky and ask them what speeds they think they can provide, you will have a cooling off period if you switch so you don't have anything to loose really.

Im across the road from the exchance. What do you mean by cooling off period?

degsie · 10-11-2014 12:30PM

What speeds are you actually getting? If you are as close as you say you are and you are not getting upwards of 15Mb/s then you should insist on a line test from eircom.

Cooling off period is where you can cancel your new bb (without penalty) with the provider if you are unhappy with the service. Usually 7-30 days, but you would need to check with the provider before going into contract.

rottie 11 · 11-11-2014 12:41AM

degsie wrote: »

What speeds are you actually getting? If you are as close as you say you are and you are not getting upwards of 15Mb/s then you should insist on a line test from eircom.

Cooling off period is where you can cancel your new bb (without penalty) with the provider if you are unhappy with the service. Usually 7-30 days, but you would need to check with the provider before going into contract.

Im getting between 4 and 10 . 10 would be on a very good day , i have rang eircom 30 times in the year contract i had and they always said there was nothing can be done. 1 technition did blame it on the wiring in my house (dirty mains he called it? )

Sterling Archer · 14-11-2014 01:02PM

Call eircom ask what speed you are set to, (you can also check this on your router)
Ask them to run a line test also, they should be able to give you results for the line, and make sure you have the correct setup in the house

Nollog · 14-11-2014 03:12PM

Negative: New contract
Positive: Possibly cheaper monthly cost.

Everything else will be the same.

rottie 11 · 15-11-2014 12:17AM

Shane_ef wrote: »

Call eircom ask what speed you are set to, (you can also check this on your router)
Ask them to run a line test also, they should be able to give you results for the line, and make sure you have the correct setup in the house

Im set at 17mb. What you mean correct setup?

rottie 11 · 15-11-2014 12:19AM

/\/ollog wrote: »

Negative: New contract
Positive: Possibly cheaper monthly cost.

Everything else will be the same.

Was thinking that alrite, badly need fibre

rottie 11 · 15-11-2014 12:19AM

/\/ollog wrote: »

Negative: New contract
Positive: Possibly cheaper monthly cost.

Everything else will be the same.

Was thinking that alrite, badly need fibre

rottie 11 · 15-11-2014 12:20AM

/\/ollog wrote: »

Negative: New contract
Positive: Possibly cheaper monthly cost.

Everything else will be the same.

Was thinking that alrite, badly need fibre

any gain in changing provider?

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