Hasbean subscription issues

stevo_ · 2014-11-04 11:18:59

Hi, I have a weekly subscription with Hasbean, and most of the time there are no problems. I usually receive the coffee on a Monday/Tuesday after the Friday delivery. But sometimes I just don't get the coffee at all that week. And then it arrives on the Monday along with the next delivery, ie two arrive together. This has…

04-11-2014 11:18AM

#1

stevo_

Registered Users, Registered Users 2 Posts: 12 ✭

Join Date: February 2010

Posts: 10

Hi,
I have a weekly subscription with Hasbean, and most of the time there are no problems. I usually receive the coffee on a Monday/Tuesday after the Friday delivery.
But sometimes I just don't get the coffee at all that week. And then it arrives on the Monday along with the next delivery, ie two arrive together. This has happened 3 times in my 12-week run.
I'm wondering if anyone else has this subscription, and does this happen to you?
Hasbean are shipping on schedule, and the roast dates are as expected, but this seems very strange behaviour.

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#2 04-11-2014 05:22PM

Jezek

Registered Users, Registered Users 2 Posts: 737 ✭✭✭

Join Date: March 2012

Posts: 702

that's weird...would you talk with them and see if you can work something out with 3fe maybe?

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