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Windows Phones- Reliability Issues

  • 16-09-2014 01:38PM
    #1
    Registered Users, Registered Users 2 Posts: 6


    Hi all,

    So I'm thinking about making the switch from Android to Windows Phone. My Dad has had a couple of Windows Phones from work (520,635) and I've been really impressed with them, I think the have more of a premium feel to them than budget Android devices.

    My only worry is that any time I've looked at the Windows App store and viewed certain apps such as Facebook, Twitter, FB Messenger, 6snap etc, the reviews from users seem to be very inconsistent, for every person saying a certain app is great there seem to be another two saying it wont work for them or it crashes.

    I'm not a big user of apps so the smaller number of apps available for Windows Phone doesn't bother me. However, if some of the big-hitters like Facebook don't work all of the time that would be an issue for me, what are people's experiences of using these apps on Windows Phone 8/8.1?

    Thanks!


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Comments

  • Registered Users, Registered Users 2 Posts: 6,196 ✭✭✭PaulieC


    mrduffy17 wrote: »
    Hi all,

    So I'm thinking about making the switch from Android to Windows Phone. My Dad has had a couple of Windows Phones from work (520,635) and I've been really impressed with them, I think the have more of a premium feel to them than budget Android devices.

    My only worry is that any time I've looked at the Windows App store and viewed certain apps such as Facebook, Twitter, FB Messenger, 6snap etc, the reviews from users seem to be very inconsistent, for every person saying a certain app is great there seem to be another two saying it wont work for them or it crashes.

    I'm not a big user of apps so the smaller number of apps available for Windows Phone doesn't bother me. However, if some of the big-hitters like Facebook don't work all of the time that would be an issue for me, what are people's experiences of using these apps on Windows Phone 8/8.1?

    Thanks!

    all of the above apps work consistently fine for me


  • Registered Users, Registered Users 2 Posts: 6 mrduffy17


    So you reckon, by and large, that there's nothing to worry about?


  • Registered Users, Registered Users 2 Posts: 188 ✭✭simi956


    I would recommend WP alright, I am getting no crashing issues with any of the apps mentioned


  • Registered Users, Registered Users 2 Posts: 875 ✭✭✭theothernt


    mrduffy17 wrote: »
    So you reckon, by and large, that there's nothing to worry about?

    Most of the apps are fine, especially the bigger brand apps like Facebook, etc. The problem with the Store (and this is true on Android and iOS too) is that you'll always find people complaining that the app crashes, is slow, etc.

    If you still have access to your dad's phones, you should try the apps out and see what you think.

    The only thing to note is that the 520/530 is the slowest phone, so apps do run faster on newer, more expensive handsets (eg. 930 or 1520).


  • Registered Users, Registered Users 2 Posts: 1,010 ✭✭✭suave.4u


    I used a nokia 620 for sometime. After 8 months, the phone just went crazy. The buttons, case all is cheap plastic and during a call, the volume will reduce automatically. The buttons got stuck all the time. I bought a second hand iphone 4 and life has been bliss after that.


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  • Registered Users, Registered Users 2 Posts: 875 ✭✭✭theothernt


    suave.4u wrote: »
    I used a nokia 620 for sometime. After 8 months, the phone just went crazy. The buttons, case all is cheap plastic and during a call, the volume will reduce automatically. The buttons got stuck all the time. I bought a second hand iphone 4 and life has been bliss after that.

    That sounds like a mechanical failure of some sort, and should be covered under your warranty.

    Any device from any manufacture can fail like this, it's only a serious issue when over a certain % of models have that issue - which in this case it does not.


  • Registered Users, Registered Users 2 Posts: 396 ✭✭Kevin Moran


    I use a 1520, and a 925 and even 520 before that. The 520 was a tad slower than the other two but rarely did any of the apps crash or freeze, once or twice The Guardian app would need to close and then reopen to access a particular story but the 925 or 1520 never had/have that problem. At the entry level, the windows phones are of a better quality all round than the entry level Androids in my opinion, definitely a lot less freezing issues.


  • Registered Users, Registered Users 2 Posts: 1,503 ✭✭✭bidiots


    suave.4u wrote: »
    I used a nokia 620 for sometime. After 8 months, the phone just went crazy. The buttons, case all is cheap plastic and during a call, the volume will reduce automatically. The buttons got stuck all the time. I bought a second hand iphone 4 and life has been bliss after that.

    So you replaced a cheap phone with a premium phone and everything is better now? :eek:


  • Registered Users, Registered Users 2 Posts: 1,010 ✭✭✭suave.4u


    bidiots wrote: »
    So you replaced a cheap phone with a premium phone and everything is better now? :eek:

    I bought a second hand iphone 4 for 150 bucks (same price as a new Nokia 620).
    The nokia phone has some better features, better camera..but the iphone is a solid build, more reliable.
    I have another iphone, no issues till now for the last 4 years.


  • Registered Users, Registered Users 2 Posts: 1,503 ✭✭✭bidiots


    I bought a 520 for 50quid. Still works perfectly. No need to splash the cash or buy old tech


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  • Registered Users, Registered Users 2 Posts: 10,673 ✭✭✭✭senordingdong


    Have only used WP on Nokia phones. No reliability issues beyond my own butter fingers.

    A friend uses a HTC WP and bitches no end. I used to think he had sheep mentality but lately in thinking it might have been a low end device.


  • Registered Users, Registered Users 2 Posts: 9,900 ✭✭✭InTheTrees


    I'm coming to the end of my 2 year contract with a lumia 920.

    Its never crashed, never had any weirdness from it, and its still as solid as the day I got it. I never had to buy a case or screen protector for it either.

    So now i'm starting to look around for whats next and thought I might swing back to iphones again but I'm not so sure. Android seems to be a minefield of manufacturers with variable and dodgy quality.


  • Registered Users, Registered Users 2 Posts: 2,335 ✭✭✭tampopo


    I've had a 610 for over two years, no problems at all. till about two weeks ago when it was rare I'd get a full 100% charge. Twice in that time I'd say. Now, today, it's struggling to get above 10%. It keeps beeping the low battery warning and dying.

    I think I'm due a 935 in a 2 year contract renewal. Should I just buy one straight out and would anyone recommend any other Nokia phone.

    Light user...


  • Registered Users, Registered Users 2 Posts: 9,900 ✭✭✭InTheTrees


    A 930 or an 830 seems to be my best choices.

    Ill certainly look at the new iphone but I don't expect much from it.


  • Registered Users, Registered Users 2 Posts: 2,335 ✭✭✭tampopo


    yeah, will go for the 930, I think. Thanks for your reply....

    it's not taking a charge at all at all....


  • Registered Users, Registered Users 2 Posts: 4,748 ✭✭✭Do-more


    I bought a Nokia 635 to replace the wife's 710 a month ago. On the first day when I was setting up her email etc. it froze on me completely and needed a reboot. Hasn't happened again luckily enough but hasn't filled me with confidence.

    invest4deepvalue.com



  • Registered Users, Registered Users 2 Posts: 10,673 ✭✭✭✭senordingdong


    Do-more wrote: »
    I bought a Nokia 635 to replace the wife's 710 a month ago. On the first day when I was setting up her email etc. it froze on me completely and needed a reboot. Hasn't happened again luckily enough but hasn't filled me with confidence.

    Synching the wife's emails eh?....I need a reboot after just looking at my missus' inbox.


  • Registered Users, Registered Users 2 Posts: 2,335 ✭✭✭tampopo


    Will get a new battery and go with the same tariff as before. Job's a good'un.

    fingers crossed....


  • Registered Users, Registered Users 2 Posts: 1,014 ✭✭✭castle2012


    I have had a windows phone for the last 2 years. Started with the Lumia 710 (great phone).Unfortunately I let it fall and smashed the screen. I bought an iphone after that . I could nt get used to the iphone. I found the iphone very slow.I'm back with a windows Lumia 620 since Christmas and haven't looked back. I would defo recommended.


  • Registered Users, Registered Users 2 Posts: 2,335 ✭✭✭tampopo


    Hmm, turns out the new battery is not a solution. Still not taking a charge. Must be the connection on the phone. Bugger...


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  • Registered Users, Registered Users 2 Posts: 396 ✭✭Kevin Moran


    A Nokia Care Point will be able to sort this problem. The phone sounds like it is over two years so there will be an out of warranty repair fee. The problem may well be two fold with both usb port needing replacement and a firmware upgrade


  • Registered Users, Registered Users 2 Posts: 2,335 ✭✭✭tampopo


    google search shows none in Dublin. Any suggestions? Fonemenders in Sth. Anne Street looks to be closed...


  • Registered Users, Registered Users 2 Posts: 396 ✭✭Kevin Moran


    tampopo wrote: »
    google search shows none in Dublin. Any suggestions? Fonemenders in Sth. Anne Street looks to be closed...



    Driving distance, you have Newbridge, Arklow and Navan. Or you can post to a Care Point also, generally have same day turnaround. I work in the one in Galway, we've fixed a few with this exact problem


  • Registered Users, Registered Users 2 Posts: 47 kevmc1180


    I have a Lumia 920 which im about 19 months into a 24month contract..

    Actually I started my contract with a HTC one x plus or something to that description.
    After only 2 weeks of having it, it fell out of my pocket whilst walking into my house and shattered the screen.
    Luckily I too the option of insurance so claimed they couldn't offer me direct replacement they could offer me a Samsung galaxy s3 but im not mad on Samsung phones and I knew the S4 was due out soon.
    However they had a Lumia 920 and as I recently got a new laptop at the time with windows8 which unlike a lot of people I love , I decided to give windows phone a whirl..

    To be fair after 19 months I have zero complaints..
    At the beginning Facebook was shocking but they have made lots of regular updates and is really good now, the layout is way better than iPhone or android in my opinion..
    The only thing it lacks in user ability to the other versions is you cannot TAG in a comment.
    But that's it...

    All the main apps work perfect..

    The main OS is fantastic so simple to use and silky smooth..
    Reckon I will up grade and stick to windows phone end of the year..

    I have a Samsung s3 mini as my work phone and hate it compared to my private phone..

    Obviously the elephant in the room is the lack of apps, but it has all the main apps which does me..


  • Registered Users, Registered Users 2 Posts: 47 kevmc1180


    tampopo wrote: »
    google search shows none in Dublin. Any suggestions? Fonemenders in Sth. Anne Street looks to be closed...

    Try Bing search...lol


  • Registered Users, Registered Users 2 Posts: 2,335 ✭✭✭tampopo


    kevmc1180 wrote: »
    Try Bing search...lol

    Ha, I would have done, if the thing was working!!! ;)


  • Registered Users, Registered Users 2 Posts: 1,031 ✭✭✭jahalpin


    Windows Phone 8.1 is very stable, it is a lot more stable than Android Kit-Kat

    I have had a number of Windows Phones over the years and have never had a problem with them.

    I have a Nokia Lumia 1520 at the moment and it just flies along, Windows Phone is a lot faster and more stable than Android on the same hardware (I also have a Sony Xperia Z1, which has the same chip, amount of RAM etc.)

    The app store is getting better all the time, most major apps are now available in for Windows Phone. The only exceptions are the Google suite of apps which are being deliberately withheld by Google


  • Registered Users, Registered Users 2 Posts: 10,673 ✭✭✭✭senordingdong


    jahalpin wrote: »

    The app store is getting better all the time, most major apps are now available in for Windows Phone. The only exceptions are the Google suite of apps which are being deliberately withheld by Google

    I find it hard to accept this argument as the vast, vast majority of apps in the apple store and the google store are disposable garbage. And anything that's important can be accessed through a browser anyway.


  • Registered Users, Registered Users 2 Posts: 631 ✭✭✭hadoken13


    I find it hard to accept this argument as the vast, vast majority of apps in the apple store and the google store are disposable garbage. And anything that's important can be accessed through a browser anyway.

    But his point about the Google apps are very relevant - very little support by Google for Windows Phone, even though they have plenty of apps on the Apple store. I'd rather use an app then go through the browser. However, I agree on the argument with the lack of apps - let's be honest there aren't too many of the premium apps that most people use that aren't available in the Windows Phone store.

    Back to the reliability of Windows Phones, I am having problems with my 920 since the update to 8.1. The phone hangs a lot when changing the mobile setting, the compass no longer works, the store shows updates some days then on other days no updates show, even when there are updates available - I have to install another app to get the other updates to show.

    My sister has a 520 and Whatsapp & Skype work intermittently. She has other issues with the phone hanging in settings. My girlfriend has a HTC 8x (I know it's a very basic model which 8.1 will not be installed on) and is considering going back to Android with all the problems.

    I actually convinced most of my family to go to Windows Phone (my other sister has a 720 and has a few issues) and hate to see all these issues.

    So I can justifiably say that there are issues with Windows Phone's reliability.

    I like Windows Phones but am seriously considering moving to Android when I next upgrade.


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  • Registered Users, Registered Users 2 Posts: 631 ✭✭✭hadoken13


    All quiet here when you mention a load of problems :)


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