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Horizon Cant Change Channel

  • 30-09-2014 07:47PM
    #1
    Splintian
    Registered Users, Registered Users 2 Posts: 9 ✭


    I have the horizon box and today I am unable to change channels.

    Turned on the box everything seems ok, open the guide scroll down a few channels press ok, guide disappears but the channel does not change.

    The front of the box still says tv guide and now the box is unresponsive.

    I have turning it off and on at the switch at the box and repeated this 3 times.

    Anyone else having this issue today? Or am i going loopy.

    Thanks
    Tagged:


Comments

  • #2
    Ronan|Raven
    Registered Users, Registered Users 2 Posts: 8,155 ✭✭✭Ronan|Raven


    I am having the exact same issue this evening. Works fine for a few minutes after power cycling the box. It then stops working, requiring another restart. It will soon be power cycled out the window.. one of the worst pieces of hardware I have ever had the misfortune of using.


  • #3
    Splintian
    Registered Users, Registered Users 2 Posts: 9 ✭Splintian


    I am assuming they pushed some sort of update to the box which has broken it


  • #4
    Ronan|Raven
    Registered Users, Registered Users 2 Posts: 8,155 ✭✭✭Ronan|Raven


    Most likely, I don't have the energy to reset the unit tonight.


  • #5
    coylemj
    Registered Users, Registered Users 2 Posts: 25,919 ✭✭✭✭coylemj


    Since yesterday I get no sound when I switch the Horizon box on with the remote, I have to power down and up again from the rear switch to get audio. Same thing happened again this evening.

    Can't seem to find the option to view the current s/w version, could someone remind me??


  • #6
    Ronan|Raven
    Registered Users, Registered Users 2 Posts: 8,155 ✭✭✭Ronan|Raven


    coylemj wrote: »
    Since yesterday I get no sound when I switch the Horizon box on with the remote, I have to power down and up again from the rear switch to get audio. Same thing happened again this evening.

    Can't seem to find the option to view the current s/w version, could someone remind me??

    I think you can see the version by logging into the web interface.


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  • #7
    coldfire1x
    Registered Users, Registered Users 2 Posts: 3,357 ✭✭✭coldfire1x


    Saw the exact same thing, looks like some buggy software update.


  • #8
    PaulPriest
    Registered Users, Registered Users 2 Posts: 135 ✭✭PaulPriest


    This resolved itself for me yesterday, assumed they pushed another update over the weekend.
    Pretty catastrophic that escaped QA...


  • #9
    gandalf
    Registered Users, Registered Users 2 Posts: 26,458 ✭✭✭✭gandalf


    Ah cool I thought the box was dying. Their quality control leaves an awful lot to be desired alright.


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