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Any way I can fix this?

  • 24-08-2014 07:57PM
    #1
    Greg M
    Registered Users, Registered Users 2 Posts: 265 ✭✭


    I keep getting this message pop up when I go to buy a paid app...

    rGS2kdL.png

    Any way to resolve it?


Comments

  • #2
    theothernt
    Registered Users, Registered Users 2 Posts: 875 ✭✭✭theothernt


    I've only ever seen that when the store (ie. the servers) are having issues.

    Have you tried buying the app via the Windows Phone website?


  • #3
    Greg M
    Registered Users, Registered Users 2 Posts: 265 ✭✭Greg M


    theothernt wrote: »
    I've only ever seen that when the store (ie. the servers) are having issues.

    Have you tried buying the app via the Windows Phone website?
    When I try to connect to the site, it just comes up as:

    "We're unable to complete your request. Microsoft account is experiencing technical problems. Please try again later."

    I don't know if it's an error on my account or Microsoft's...


  • #4
    Greg M
    Registered Users, Registered Users 2 Posts: 265 ✭✭Greg M


    It's working now when I've turned the data on, but I was connected to the Internet before that...


  • #5
    theothernt
    Registered Users, Registered Users 2 Posts: 875 ✭✭✭theothernt


    Greg M wrote: »
    It's working now when I've turned the data on, but I was connected to the Internet before that...

    What method of payment were you trying to use ?


  • #6
    Greg M
    Registered Users, Registered Users 2 Posts: 265 ✭✭Greg M


    theothernt wrote: »
    What method of payment were you trying to use ?
    I think it's suddenly fixed, for some reason. As for payment, I was just using credit.


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  • #7
    awec
    Administrators Posts: 55,556 Admin ✭✭✭✭✭awec


    I have seen that error a few times when I've accidentally tried to pay on my mobile bill instead of my debit card.


  • #8
    biko
    Registered Users, Registered Users 2 Posts: 81,060 ✭✭✭✭biko


    Possibly you need to connect using mobile data when using phone credit to buy (so system can verify you)


  • #9
    fergiesfolly
    Registered Users, Registered Users 2 Posts: 3,542 ✭✭✭fergiesfolly


    biko wrote: »
    Possibly you need to connect using mobile data when using phone credit to buy (so system can verify you)

    +1 for this.
    I always have to use my mobile data, rather than WiFi, when purchasing Apps.


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