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Ebay collection

  • 13-08-2014 05:04PM
    #1
    VG31
    Registered Users, Registered Users 2 Posts: 3,597 ✭✭✭


    A buyer asked me if they could collect an item from me. I'm a new seller on ebay and I'm wondering if this would cause any problems. For example how would I change the cost for them to remove postage. Would I still be covered if something goes wrong?

    Thanks.


Comments

  • #2
    kc90
    Registered Users, Registered Users 2 Posts: 364 ✭✭kc90


    VG31 wrote: »
    A buyer asked me if they could collect an item from me. I'm a new seller on ebay and I'm wondering if this would cause any problems. For example how would I change the cost for them to remove postage. Would I still be covered if something goes wrong?

    Thanks.

    If you're uncomfortable with it, you can say no. You're not obliged to allow collection unless you offer it in the listing.
    You can change the listing to allow for collection. I can't remember if you can edit it or need to create a new listing - if you go to edit listing, and to the postage option, there's a drop down menu that you can change to 'No Postage - Collection in Person'.

    These might help: http://pages.ebay.ie/help/sell/edit_listing.html and http://pages.ebay.ie/help/sell/revising_restrictions.html

    It's important that the sale reflects that it was collected as it affects the type of protection ebay will offer the buyer. I'd recommend you insist on cash on collection, as the buyer has the opportunity to check the item out before fully committing.


  • #3
    VG31
    Registered Users, Registered Users 2 Posts: 3,597 ✭✭✭VG31


    kc90 wrote: »
    If you're uncomfortable with it, you can say no. You're not obliged to allow collection unless you offer it in the listing.
    You can change the listing to allow for collection. I can't remember if you can edit it or need to create a new listing - if you go to edit listing, and to the postage option, there's a drop down menu that you can change to 'No Postage - Collection in Person'.

    These might help: http://pages.ebay.ie/help/sell/edit_listing.html and http://pages.ebay.ie/help/sell/revising_restrictions.html

    It's important that the sale reflects that it was collected as it affects the type of protection ebay will offer the buyer. I'd recommend you insist on cash on collection, as the buyer has the opportunity to check the item out before fully committing.

    Thanks for the reply. I think I won't allow collection, I've only sold one or two things before and it's too much hassle for me.


  • #4
    Miaireland
    Registered Users, Registered Users 2 Posts: 4,066 ✭✭✭Miaireland


    If you do decide to allow for the collection make sure the buyer pays you in cash. If they pay via paypal they could then turn around and say that they did not receive the item and you would not be able to provide proof of postage. Unfortunetly paypal tend to rule in favour of the buyer in cases like this.


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