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iPad air wifi & cellular problem with Tesco mobile

  • 15-07-2014 08:52PM
    #1
    try
    Registered Users, Registered Users 2 Posts: 196 ✭✭


    I got a new iPad air WiFi and Cellular today from Apple. It's on 7.1.2 I've set it up on WiFi. I've restored all I need from iCloud. I've reset all Settings

    I then inserted my tescomobile mobile broadband sim. I had to put in my iCloud username and password. However it's saying sim not valid. That the authorisation server won't work with this sim. I had a 3 sim to try and it fired up just as you'd expect.

    Anyone know what the story is?

    Tescomobile sim is active and works in the iPad 2 I am replacing
    Tagged:


Comments

  • #2
    tallus
    Registered Users, Registered Users 2 Posts: 6,324 ✭✭✭tallus


    Might be an issue you need to talk to Tesco mobile about.


  • #3
    aphex™
    Closed Accounts Posts: 2,337 ✭✭✭aphex™


    Have you enabled Data Roaming on the iPad? Tesco use o2 so on many devices you have to enable data roaming to get the internet to work.


  • #4
    try
    Registered Users, Registered Users 2 Posts: 196 ✭✭try


    Bought direct from Apple. TM know nothing about it.

    Without the sim, cellular settings options not available. With sim, the device is locked up


  • #5
    Zcott
    Registered Users, Registered Users 2 Posts: 3,204 ✭✭✭Zcott


    I'd definitely call Apple about this one. I did a quick google and it seems like the iPad is locked to another network, even though iPads are supposed to be unlocked...


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