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Camera - Error message - 01

  • 06-07-2014 06:01AM
    #1
    Conology
    Registered Users, Registered Users 2 Posts: 499 ✭✭


    Hi
    I'm getting an error message on my camera in the last few days.

    It says - "Communication between camera and lens is faulty - clean lens contacts "

    The lens was only cleaned about 2/3 months ago so I'm surprised the message is appearing.

    I've followed instructions from a few "Utube" suggestions.
    It has improved some of the functions, but the message still appears.
    It only occurs when I zoom out with the lens.

    Any suggestions appreciated.
    Thank you


Comments

  • #2
    Conology
    Registered Users, Registered Users 2 Posts: 499 ✭✭Conology


    Has anyone got any ideas yet please ?


  • #3
    Alltherage
    Registered Users, Registered Users 2 Posts: 138 ✭✭Alltherage


    If it's only when you zoom out then it might be a damaged ribbon cable in the lens.

    What camera, what lens?


  • #4
    Conology
    Registered Users, Registered Users 2 Posts: 499 ✭✭Conology


    Its a Canon lens, 24-105mm L.
    My camera is the New Canon 5d mark iii.

    Thank you


  • #5
    Alltherage
    Registered Users, Registered Users 2 Posts: 138 ✭✭Alltherage


    Sounds like your 24-105 needs some repair work. I think the ribbon in those come on the diaphragm.

    I seem to recall it being an issue when you zoom in and not out though and then I think it had to be set to an aperture of anything other than f4. So take my analysis with a pinch of salt as the memory might be a bit faulty, I'll dig up details after work later.


  • #6
    Conology
    Registered Users, Registered Users 2 Posts: 499 ✭✭Conology


    Alltherage wrote: »
    Sounds like your 24-105 needs some repair work. I think the ribbon in those come on the diaphragm.

    I seem to recall it being an issue when you zoom in and not out though and then I think it had to be set to an aperture of anything other than f4. So take my analysis with a pinch of salt as the memory might be a bit faulty, I'll dig up details after work later.

    Hi
    Thanks for the info. I am afraid to think it's a repair job too.
    Any idea how/why the fault happens ??
    Any idea of cost of repair ( rough estimate ??? )

    Thanks again


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  • #7
    m5ex9oqjawdg2i
    Closed Accounts Posts: 11,217 ✭✭✭✭m5ex9oqjawdg2i


    I had this error but with a different lens. It was new so I was able to exchange it.

    The comments in this video might be helpful.

    https://www.youtube.com/watch?v=1eHSJFjbWWo


  • #8
    Alltherage
    Registered Users, Registered Users 2 Posts: 138 ✭✭Alltherage


    I'm pretty sure the fault is a weakness in the ribbon cable it's common enough that it's a one off but they do normally go for a few years before needing fixing. I bought mine second hand from a store (Whelans in Limerick) and they stood over it when it died so I didn't have to pay, I'd imagine something in the region of 150 or so for a fix.


  • #9
    RickyWed
    Registered Users, Registered Users 2 Posts: 72 ✭✭RickyWed


    definitely need to take it to service


  • #10
    Tiriel
    Registered Users, Registered Users 2 Posts: 6,182 ✭✭✭Tiriel


    Hi OP - we have a thread here with our own resident Zerohmaster who comes highly recommended for camera repairs and advice.

    Please read the first post in the thread and post your query there - I'm sure he will be able to advise. Closing this thread - should have spotted it sooner and merged it with the Clinic thread. :)


This discussion has been closed.
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