Skype

looksee · 07-07-2014 09:03AM #1

A few days ago my Skype interface changed from normal to having those squares that represent characters that the computer cannot deal with. Skype was working fine though and even topped up my phone account automatically.

However today I wanted to add a new contact, and because I could not remember what to do without actual words I clicked on the skype logo to try and get help. The page that came up was in Japanese, and translated very badly. I tried to get onto some sort of discussion or question page but it was all referring to Japan.

I tried changing the link address from japan to ie or uk but it claimed there was no such page. I seem to be stuck with Skype in Japanese, and cannot contact Skype. Any suggestions?

advertsfox · 07-07-2014 09:10AM

Uninstall / reinstall the application using the latest installer.

http://www.skype.com/en/download-skype/skype-for-windows/downloading/

looksee · 07-07-2014 09:16AM

Tried that, it comes up in Japanese!

Sabre Man · 07-07-2014 12:15PM

Did you change your language by accident?

The second menu from the right is the Tools menu and the first option is Change Language. You should be able to find English there.

looksee · 07-07-2014 12:41PM

Thank you for that! No I didn't change it, but it was indeed changed, though there are no 'messers' in the house. Same mystery as where my car keys have gone! I would not have found it without your info :-)

Skype

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