WLAN signal, but no ADSL - O2 modem

Dinarius · 01-06-2014 04:40PM #1

I just connected a modem for someone to their O2 service.

The WLAN light comes on, but not the ADSL light.

When I put the password into my iPhone, it connects with full strength signal, but nothing will download to it.

In Safari I only get the message that Safari is not connected to the internet

Any ideas?

Thanks.

D.

jay93 · 02-06-2014 01:49PM

Did they have a previous modem and did that one work ? Or is it a new connection to O2?

You may have to enter the O2 DSL settings into the modem if it's new to be able to connect to the O2 service.

degsie · 02-06-2014 02:37PM

Have you tried...

U/N: o2@o2.ie

P/W: broadband

Encapsulation: PPPoE

Multiplexing: LLC

VPI: 8

VCI: 35

?

ED E · 02-06-2014 04:47PM

Its most lilely the line isn't jumpered or the OP connected it wrong(reversed filter).

Dinarius · 02-06-2014 05:19PM

ED E wrote: »

Its most lilely the line isn't jumpered or the OP connected it wrong(reversed filter).

Thanks for the replies.

Ed, what do you mean by reversed filter?

Thanks.

D.

ED E · 03-06-2014 09:53AM

If you have a phone and modem at the sme socket you need to use a splitter, this has a bias. If you connect the phone to the modem side and modem to phone side you'll get a dial tone but no dsl.

Anyways, call o2, they can sort it out.

Dinarius · 03-06-2014 10:01AM

ED E wrote: »

If you have a phone and modem at the sme socket you need to use a splitter, this has a bias. If you connect the phone to the modem side and modem to phone side you'll get a dial tone but no dsl.

Anyways, call o2, they can sort it out.

Quite possible I did that because we did get a dial tone and a wifi connection, but no ADSL, as I said.

Will try it later.

Cheers.

D.

WLAN signal, but no ADSL - O2 modem

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