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Blue screen question

  • 19-05-2014 03:09PM
    #1
    Patty O Furniture
    Registered Users, Registered Users 2 Posts: 5,133 ✭✭✭


    Hi, can anyone give me info on this, i saw this first come up on my screen yesterday & today.

    The screen went blue & there was some info on it before it restarted the laptop.

    But what i tried to see as it restarted within a few seconds, as it had something to with a kernel & so when it did restart a dialog box popped up & i copied some info on it:
    Windows has recovered from an unexpected shutdown

    Windows can check online for a solution to the problem
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 2057

    Additional information about the problem:
    BCCode: 7a
    BCP1: C0444640
    BCP2: C0000185
    BCP3: 4B2FD860
    BCP4: 888C8F48
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\051814-56378-01.dmp
    C:\Users\Admin\AppData\Local\Temp\WER-83663-0.sysdata.xml

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    C:\Windows\system32\en-US\erofflps.txt

    Thanks for any help received.


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