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ViaSat Surfbeam 2 RM4100

  • 11-05-2014 07:58PM
    #1
    daithi12
    Registered Users, Registered Users 2 Posts: 23 ✭


    Hi.
    Does anyone know anything about these Modems.
    My parents got one a while back and we recently bought them an iPad but when we went to get the wifi working it was asking for a password which is fine but they have no recollection of ever getting a password, it doesn't seem to be written on the modem itself where it usually is.

    They already have a pc hooked up to it but its hardwired in so the wifi part has never been used.

    Is there a generic password or would one have been given to them on installation of the unit?

    There is a support phone number but it doesn't open till tomorrow(monday)
    Was hoping to get it going for them before i leave tonight.
    Thanks


Comments

  • #2
    ED E
    Registered Users, Registered Users 2 Posts: 36,094 ✭✭✭✭ED E


    Google would suggest thats just a modem? You wouldnt have a second box there beside it would you?

    In any case, try browsing to 192.168.1.1 or 192.168.1.254 or 192.168.0.1 and see if you get a webpage for your router or a login panel.

    You can also open command prompt and then run "ipconfig" and look for the Default Gateway. That'll tell you which IP they used.


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