Ryanair....we're nice now.

stmol32 · 13-04-2014 09:35PM #1

I'm curious about peoples opinion on Ryanair's new image offensive.

Are they genuinely trying to change or is it just Michael O'Leary's ego has taken a battering because he's now dimly aware of how people see him?

Any thought AH denizens?

Fr_Dougal · 13-04-2014 09:38PM

He's only being 'nice' so Ryanair can takeover Aer Lingus.

Donkey Oaty · 13-04-2014 09:41PM

We will get the same old regurgitated opinions on this as always.

I will say this though: if Ryanair is good enough for David Cameron's PR advisors to recommend to people other than themselves, it's surely good enough for us.

Outkast_IRE · 13-04-2014 09:42PM

He is being "nice" because he took a verbal beat down at the shareholders meeting. Profits took a hit and many shareholders blamed their lack of customer service skills and harsh policies.

kneemos · 13-04-2014 09:47PM

stmol32 wrote: »

I'm curious about peoples opinion on Ryanair's new image offensive.

Are they genuinely trying to change or is it just Michael O'Leary's ego has taken a battering because he's now dimly aware of how people see him?

Any thought AH denizens?

Seriously doubt he gives a fart what people think about him.

lukesmom · 13-04-2014 09:50PM

kneemos wrote: »

Seriously doubt he gives a fart what people think about him.

Tis all about the power and mulah!

GenieOz · 13-04-2014 09:52PM

I think he's a legend. Don't know why people don't like him..Irish begrudgery in full flow!

darkpagandeath · 13-04-2014 09:52PM

lukesmom wrote: »

Tis all about the power and mulah!

Yeah you cant vote out the shareholders but they can vote him out

jam_mac_jam · 13-04-2014 09:53PM

I prefer them when they are not as nice. I am dreading flying with them now that everyone will be bringing 17 bags on the plane. I would rather they kept their rules. I don't really care about assigned seating although there may be less queuing.

Intensive Care Bear · 13-04-2014 09:53PM

I like Ryanair, i've flown with them hundreds of times and never had a problem. It's pretty simple, don't be a moron and you wont get hit with any surprise charges.

The Backwards Man · 13-04-2014 09:55PM

They are losing the popularity war to other low cost hairlines. Image is everything, even if you aren't compenting on the same routes.

Needs must.

Gumbo · 13-04-2014 09:56PM

Outkast_IRE wrote: »

He is being "nice" because he took a verbal beat down at the shareholders meeting. Profits took a hit and many shareholders blamed their lack of customer service skills and harsh policies.

This is what a staff member told me on a night out a bit back.

darkpagandeath · 13-04-2014 09:58PM

The Backwards Man wrote: »

They are losing the popularity war to other low cost hairlines. Image is everything, even if you aren't compenting on the same routes.

Needs must.

Exactly most companies know there competitors offer a similar service/price, So one way to get ahead is having better customer service this is the likes of what Dell did in the Pc market.

stmol32 · 13-04-2014 10:10PM

The Backwards Man wrote: »

They are losing the popularity war to other low cost hairlines. Image is everything, even if you aren't compenting on the same routes.

Needs must.

I reckon you've cracked it backwards man (I like that username).
I have a sense of dread everytime I fly with them.
A sense of what's going to wrong now, so much so that when they play the Da-Da-De Dah!! at the end of the flight I think "great, I didn't get fecked over".

But I am a sciency nerd by nature (not by profession) and I have to go by the data which says that although I always expect the worst I have to acknowledge I've never actually had a bad personal experience flying that was directly related to Ryanair.

I do still dislike Michael O'Leary's personality and I also dislike his work practices. Basically I reckon this new image change, while very manufactured, is probably a good thing for passengers but I hope it also filters down to a better work environment for the staff.

Maybe if we're not expecting to be shafted we'll give them a bigger break, It's not their fault they're working for Mr. Burns.

fleet_admiral · 13-04-2014 10:27PM

GenieOz wrote: »

I think he's a legend. Don't know why people don't like him..Irish begrudgery in full flow!

me too. ive flown with them loads of times and never had a problem.

Micky Dolenz · 13-04-2014 10:31PM

Ryanair, as expensive as Aer Lingus and 10 times worse.

Boombastic · 13-04-2014 10:36PM

flew recently
allocated seating
opening back and front doors
2 bags - was asked did I want to one in the hold free ( I didn't)
my route, half the price of aerlingus and host/ess more polite

also when you ring their customer service, quick response no holding etc

what's not to like

mikeym · 13-04-2014 10:38PM

I hate the Ryanair ads were O'Leary comes on and acts all nicey nicey we love the customer act.

biko · 13-04-2014 10:40PM

I'm curious about OP's opinion on Ryanair's new image offensive.

Are they genuinely trying to change or is it just Michael O'Leary's ego has taken a battering because he's now dimly aware of how people see him?

Any thoughts OP?

kneemos · 13-04-2014 10:43PM

mikeym wrote: »

I hate the Ryanair ads were O'Leary comes on and acts all nicey nicey we love the customer act.

At least they're refreshingly honest about their distain for the customer.

Lapin · 13-04-2014 10:45PM

I've flown with Ryanair regularly for over 20 years and never had a problem.

I've always found them to be nice !

stmol32 · 13-04-2014 10:50PM

biko wrote: »

I'm curious about OP's opinion on Ryanair's new image offensive.

Are they genuinely trying to change or is it just Michael O'Leary's ego has taken a battering because he's now dimly aware of how people see him?

Any thoughts OP?

Sorry man I hate when OP's do that.
I deliberately left it vague to see what people thought.

My opinion is: it's very manufactured, and may be disingenuous, on the part of Ryanair management but still can't be anything but a good thing for staff and passengers.

Not G.R · 13-04-2014 10:53PM

Micky Dolenz wrote: »

Ryanair, as expensive as Aer Lingus and 10 times worse.

2 adults to Paris 22nd to the 24th April

Ryanair €220 for both.
Aer Lingus €797 for both

So if you could make up more stuff that'd be greattt.

Ryanair will get you to London for cheaper than the price of a taxi to Dublin Airport.

People who hate them generally cant follow their well defined rules.

One of the best Air lines in Europe IMO.

Outkast_IRE · 13-04-2014 10:58PM

Not G.R wrote: »

2 adults to Paris 22nd to the 24th April

Ryanair €220 for both.
Aer Lingus €797

So if you could make up more stuff that'd be greattt.

To be fair you are doing the same as he did, you have selectively picked a particular route for your comparison.

Aer Lingus go to CDG which many people find much better to get to and from.

It would be quite easy for me to pick one of their summer only routes such as Cork - Alicante, and say aer lingus is cheaper than Ryanair during peak summer time if you need to bring baggage etc.

Aerlingus can be cheaper for some routes, Ryanair is cheaper for many routes. But Aerlingus will fly you to the main airport everytime, not some ex-military airfield 40 miles from your actual destination.

Aerlingus cork to paris 23rd april €83 each one-way granted, but if you book early and pick your dates there are some good prices to be had with aerlingus too.

Donkey Oaty · 13-04-2014 10:59PM

Not G.R wrote: »

2 adults to Paris

Do you mean Beauvais?

branie · 13-04-2014 11:01PM

I too had no problems with Ryanair when I flew with them in the past.

Micky Dolenz · 13-04-2014 11:05PM

Not G.R wrote: »

2 adults to Paris 22nd to the 24th April

Ryanair €220 for both.
Aer Lingus €797 for both

So if you could make up more stuff that'd be greattt.

Ryanair will get you to London for cheaper than the price of a taxi to Dublin Airport.

People who hate them generally cant follow their well defined rules.

One of the best Air lines in Europe IMO.

On the routes I fly the prices are same/similar. Aer Lingus has more comfy seats and in general their airports are better located when time is an issue.

I've flown Ryanair before and will again but Aer Lingus is a far superior carrier.

Not G.R · 13-04-2014 11:09PM

Outkast_IRE wrote: »

To be fair you are doing the same as he did, you have selectively picked a particular route for your comparison.

Aer Lingus go to CDG which many people find much better to get to and from.

It would be quite easy for me to pick one of their summer only routes such as Cork - Alicante, and say aer lingus is cheaper than Ryanair during peak summer time if you need to bring baggage etc.

Aerlingus can be cheaper for some routes, Ryanair is cheaper for many routes. But Aerlingus will fly you to the main airport everytime, not some ex-military airfield 40 miles from your actual destination.

Aerlingus cork to paris 23rd april €83 each

That's fair. I happened to pick that city/date because I booked it recently and was shocked by the price difference. Im not against flying Aer Lingus and am pro flying whom ever will get me there cheapest. 9 times out of 10 that's Ryanair.

Cantremember · 13-04-2014 11:11PM

Donkey Oaty wrote: »

We will get the same old regurgitated opinions on this as always.

I will say this though: if Ryanair is good enough for David Cameron's PR advisors to recommend to people other than themselves, it's surely good enough for us.

FFS. Read what you write and cringe. Who gives a flying fick about their opinion. If you have that servile an attitude you belong being treated like shyte by Ryanair.

cloud493 · 13-04-2014 11:12PM

Any airline that can get me to liverpool and back for £9 can treat me however they like.

Cantremember · 13-04-2014 11:14PM

Ryanair have changed their tune because it was costing them. If it no longer costs them to be ignorant aggressive and treat their customers like shyte then normal service will resume.

Ryanair....we're nice now.

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