help

RWD · 04-03-2014 09:59PM #1

hi i need help i bought my son an xbox 360 in november last year he hasnt played any game on it as he only wanted it to play plants versus zombies gardenwarfare so he got the game and xbox live credit but when he goes to play it wont let him as he has to sign in to origin i have done all the set up for origin but it just says that the email has been discarded i honestyly havent a clue so help please thanks

Akrasia · 05-03-2014 11:27AM

RWD wrote: »

hi i need help i bought my son an xbox 360 in november last year he hasnt played any game on it as he only wanted it to play plants versus zombies gardenwarfare so he got the game and xbox live credit but when he goes to play it wont let him as he has to sign in to origin i have done all the set up for origin but it just says that the email has been discarded i honestyly havent a clue so help please thanks

If you post up the exact error messages you are getting when you try to log in then someone should be able to help you here

RWD · 05-03-2014 07:15PM

thanks for the reply when starting the game its connecting to ea server it then asks for parents emailadress and password then verify pass word it then says invalid password if you enter any email adress and password thanks

Akrasia · 05-03-2014 10:48PM

RWD wrote: »

thanks for the reply when starting the game its connecting to ea server it then asks for parents emailadress and password then verify pass word it then says invalid password if you enter any email adress and password thanks

Have you tried to reset the origin password?

https://signin.ea.com/p/web/resetPassword?execution=e990659392s1

If that doesn't work maybe try setting up a new origin account with a different email address. Try setting it up on a computer rather than through the game interface. That might work more smoothly

RWD · 06-03-2014 07:01PM

thanks again for reply i dont know whats goin on i tried a couple of new email adresses and passwords just cant sign in to ea server any ideas

help

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