Exchange Question

Mr E · 01-05-2003 03:22PM #1

I know how to do basic things in exchange, but I'm not an expert (hopefully some of you are!)

My boss is getting a lot of spam in his inbox, and wants me to set up a new email address for him in exchange. Whats the easiest way of doing this without creating a new user?

He wants the old address removed.....

(I mentioned on a recent 'antispam software' thread that I'm looking for anti-spam software for exchange..... I'm going to investigate all that soon.....

)

- Dave.

Gaz · 01-05-2003 03:27PM

In exchange administrator create a new inbox and set the "primary windows NT account" to your bosses network account , then delete the old inbox

jabberwock · 01-05-2003 03:47PM

could you not just change the smtp address in the present account.

Gaz · 01-05-2003 03:54PM

Actually yeah that would be easier ... do that, to do that go to the email addresses tab of the inbox and edit the addresses

Mr E · 01-05-2003 08:46PM

Thanks, guys. Jabberwocks suggestion worked a treat.....

- Dave.

Mr E · 06-05-2003 11:08AM

Or so I thought.....

Every time the boss loads outlook, exchange seemingly reverts back the way it was.

On exchange, I set his SMTP address to be fore.sur@company.com, set as primary, removed fore@company.com.

Tested an email to fore@company.com - bounced (which is what I'd expect). Tested to fore.sur@company.com and he gets it (which is also what I'd expect). What I don't understand is why its reverting back to fore@company.com (undeleting it and setting it as primary too....)

Any ideas?

- Dave.

jabberwock · 06-05-2003 11:33AM

when you say its reverting back do you mean when you check the addresses in a mail it comes up as fore?

Mr E · 06-05-2003 12:32PM

Nope... the "email addresses" tab in exchange reverts back the way it was (i.e. the old email address).

Thats where I changed his SMTP address (add new, set as primary, delete old). Is that the correct place?

- Dave.

jabberwock · 06-05-2003 01:07PM

In Exchange Administrator open up the users mailbox properties and goto the email address tab and change the emaill address

Mr E · 06-05-2003 02:06PM

Yep, thats where I changed it. I click apply and OK.

Then I doubleclick on the mailbox again, and the old properties are still in place.

- Dave.

jabberwock · 06-05-2003 02:47PM

that sound like a problem with the permissions you have on the exchange server. Try logging in as the administrator of the domain/pc

Mr E · 06-05-2003 03:01PM

I'm signed on as Domain Administrator ......

- Dave.

Occidental · 07-05-2003 11:06AM

Dave,

What version of Exchange and SP are you on.

Mr E · 07-05-2003 11:20AM

2000 SP2.

- Dave.

Occidental · 07-05-2003 01:25PM

Dave,

I've tried this here on the same config and the changes stick without any problem. Have you got another admin login you can try with.

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