123.ie screwing me?

robot7080 · 05-02-2014 11:38AM

Supergurrier wrote: »

Most insurers i find work like this.

1st Year = Decent quote
2nd Year = Slightly lower quote
Year 3/4/5 etc bunp it up bit by bit until you leave

I've had the exact same experience as this!

dudara · 05-02-2014 11:39AM

dr.fuzzenstein wrote: »

Yes there is, you're even describing it in your reply.

I don't consider it a scam at all. It's business sense that they will try to get more money from you, and it's common sense that you should try to get it as cheap as possible.

rovoagho · 05-02-2014 12:38PM

It's also business sense to engender loyalty in your customers, rather than pegging every one of them as brainless, and then attempting to take advantage of said brainlessness. They're the PT Barnums of business. And sure wasn't Barnum was a lovely fella, salt of the earth, not a scam artist at all.

inforfun · 05-02-2014 12:51PM

Was with 123 as well till this week

Last year after paying 540 the year before i was quoted 760.
Gave them a ring, did a new online quote and it was 480 i finally paid

This year, another year NCB added, the quote was 670.
Called them again asking why, while in theory i should pay 10% less due to the NCB going up, they expected me to pay about 40% more than last year.
Well the reasons you ll hear are nothing short of ridiculous. Levies that were there last year as well, all kind of non sense.

They couldnt do better than what i paid last year so i just changed insurance company.
**** them, they need me more than i need them.

Anan1 · 05-02-2014 12:58PM

rovoagho wrote: »

It's also business sense to engender loyalty in your customers, rather than pegging every one of them as brainless, and then attempting to take advantage of said brainlessness.

Is it? I'm guessing their way is more profitable.

H3llR4iser · 05-02-2014 01:34PM

Zoie Important Therapy wrote: »

Because they're chancing their arm in an attempt to get customers to pay more, just so that they can push prices up across the board. Out of all the threads that you could consider pointless, I doubt it is one that gives others a slight heads up about one of the most popular insurers in the country. Its a matter of principles.

Exactly; They clearly try their chance hoping that somehow, people will just pay and shut up - and the fact they did it with so many people (been served a 1711 Euro renewal myself in October), might mean they have been successful at some level.

What is really infuriating is the blatant lie: "the prices increased across the spectrum" was given to me too. False, as running a quote online with the same profile and same car returned a 690 Euro quote. I'd really like to understand WHY they prefer taking onboard new customers which they don't know and lose existing ones with a spotless payment and claims history...

wonski · 05-02-2014 01:50PM

H3llR4iser wrote: »

Exactly; They clearly try their chance hoping that somehow, people will just pay and shut up - and the fact they did it with so many people (been served a 1711 Euro renewal myself in October), might mean they have been successful at some level.

What is really infuriating is the blatant lie: "the prices increased across the spectrum" was given to me too. False, as running a quote online with the same profile and same car returned a 690 Euro quote. I'd really like to understand WHY they prefer taking onboard new customers which they don't know and lose existing ones with a spotless payment and claims history...

You know you can buy a new policy online with them instead of renewing the old one? Did it last year with no nonsense.

H3llR4iser · 05-02-2014 01:56PM

wonski wrote: »

You know you can buy a new policy online with them instead of renewing the old one? Did it last year with no nonsense.

That is exactly the thing I find absolutely odd. What is the caveat? Why is this happening, they can't just be stupid...

AlanMcC23 · 05-02-2014 01:58PM

Woudnt touch 123.ie with a bargepole gave me ridiculous quotes every year since i started driving in 09 they were always over a thousand every year

I find liberty the best been with them since i started and i paid 530 for mine last year fully comp with windscreen cover on 07 golf tdi sport, 23 years old with 4 years ncb

Fizman · 05-02-2014 01:58PM

I renewed a month ago with 123. I think this is my 4th or 5th year with them. Every year has been cheaper for me, and significantly cheaper than alternatives when I shopped around.

wonski · 05-02-2014 02:18PM

H3llR4iser wrote: »

That is exactly the thing I find absolutely odd. What is the caveat? Why is this happening, they can't just be stupid...

Nah, they just thought i was stupid;)
Some customers will renew, some will shop around. My premium is so low at this stage that it can only go up. This year I had quotes ranging from 400E to 1800E:eek: Renewal is an offer, if the quote online is lower then you can buy it, the only thing is you have to send all the forms and documents again. I would happily do that if it saves me few hundreds.

dr.fuzzenstein · 05-02-2014 02:25PM

dudara wrote: »

I don't consider it a scam at all. It's business sense that they will try to get more money from you, and it's common sense that you should try to get it as cheap as possible.

One can only hope that people are aware of this, IMO it's verging on sharp practice.
My own experience, i was with Aviva and they tried it on with me, jacked up my premium from €450 to over €700. Got a very good quote of no nonsense (around the €400 mark for fully comp with breakdown assist and windscreen cover) and have been with them for 4 years now.
My premium gets renewed automatically every year, it was never jacked up and I pay by direct debit.
It's the perfect relationship, they leave me alone and I leave them alone. I am lazy and would hate to have to ring every insurance company (and then ring them back in a different voice for a different quote) every year because my company decided to rape me for more.
I would not even change to another company that offered a slightly lower quote, because they might jack it up then.
I don't see how it is good business sense from Aviva, because they lost a customer due to their greed. And I'm sure I'm not the only one.
So now they have to spend large sums of money on stupid ads with Mario Rosenstock to hoik in more people and do the same to them.

bladespin · 05-02-2014 02:42PM

It's just a quote, an invitation to contract,no-one's screwing anyone.

rovoagho · 05-02-2014 02:50PM

Fizman wrote: »

I renewed a month ago with 123. I think this is my 4th or 5th year with them. Every year has been cheaper for me, and significantly cheaper than alternatives when I shopped around.

You're showing your age.

dr.fuzzenstein wrote: »

My premium gets renewed automatically every year, it was never jacked up and I pay by direct debit.

I would never autorenew with an insurance company. Never, ever.

bladespin wrote: »

It's just a quote, an invitation to contract,no-one's screwing anyone.

It is if the policy is on autorenew, which is very common. AXA autorenew by default, for example.

inforfun · 05-02-2014 03:15PM

bladespin wrote: »

It's just a quote, an invitation to contract,no-one's screwing anyone.

Yeah well, was with the same insurer for 10 years in Holland because every year i added more NCB i actually paid less than the year before.
It just makes no sense whatsoever to give me 10% more NCB and at the same time quote me 40% higher than what i paid last year.

I am now with my 3rd insurer in 4 years in Ireland and frankly, i find it a huge pain in the ass to get through this scenario again and again.

dr.fuzzenstein · 05-02-2014 03:58PM

rovoagho wrote: »

I would never autorenew with an insurance company. Never, ever.

Why not? They send me a letter with the new quote and if I don't do anything (which I excel at), it automatically gets renewed.
If I don't like it, I don't have to take it.
It has stayed at the same price for years and should it go up (which it doesn't look like it will), I will gladly go somewhere else.
Unless I miss that they hike my premium by 200% and I miss it, I don't see the problem.

fl4pj4ck · 05-02-2014 04:19PM

happened to me last year. I just went to the website and ordered it online

rovoagho · 05-02-2014 05:59PM

dr.fuzzenstein wrote: »

Why not?

Because I wouldn't trust them as far as I could throw them. I would've thought that was obvious.

dr.fuzzenstein · 05-02-2014 08:11PM

rovoagho wrote: »

Because I wouldn't trust them as far as I could throw them. I would've thought that was obvious.

Well, of course you can't trust an insurance company, I'm not that daft.
But its not like I don't get a renewal quote beforehand and if I don't like it, I don't have to take it.The only difference is that I don't even have to get off my behind to do anything, which is always a bonus.
I shopped long and hard before settling on my insurance and I won't get a better deal in a hurry. So for now no worries unless they decide to screw me.

rovoagho · 05-02-2014 08:23PM

So for now no worries unless they decide to screw me.

Until is the word you were looking for...

bladespin · 05-02-2014 09:09PM

rovoagho wrote: »

It is if the policy is on autorenew, which is very common. AXA autorenew by default, for example.

In that case you're just screwing yourself and deserve everything you get, the amount of people who just won't shop around stuns me.

inforfun wrote: »

Yeah well, was with the same insurer for 10 years in Holland because every year i added more NCB i actually paid less than the year before.
It just makes no sense whatsoever to give me 10% more NCB and at the same time quote me 40% higher than what i paid last year.

I am now with my 3rd insurer in 4 years in Ireland and frankly, i find it a huge pain in the ass to get through this scenario again and again.

True but if you don't like the quote just challenge it or go elsewhere, they simply don't want your business, it makes perfect sense if you consider they are obviously attempting to change their customer profile, it's a business, they have no loyalty to you and you shouldn't have any to them.

I spent years with Norwich union who refused to offer any NCB and consistently put their premium up year on year, they were served up a tasty monopoly which they happily exploited to the end, thankfully there is a choice now, you should never forget to appreciate that.

ofcork · 05-02-2014 09:28PM

Im with nononsense as well and my quote stayed the same as last year 238 tpft,full licence 42 on a 1.6 avensis,now you can renew online as well,didnt get a single other quote even near.

Fizman · 05-02-2014 09:37PM

rovoagho wrote: »

You're showing your age.
.

Ha, maybe so, but I'm ageing at the same rate as everyone else!

dr.fuzzenstein · 07-02-2014 01:58PM

Fizman wrote: »

Ha, maybe so, but I'm ageing at the same rate as everyone else!

Well, that really depends on your mass, velocity and altitude. For optimum results you'd want to be as close to the speed of light as possible whilst orbiting a black hole, but your mass increasing to near infinite may ruin your diet.

ToxicPaddy · 07-02-2014 02:24PM

OP, almost every insurance company I've ever dealt with has done the same thing for both car and house insurance.

AXA, RSA, FBD direct, FBD through 123, FBD through nononsense.ie, AA, Aviva.

Always give yourself a month before your policy is up for renewal and start shopping around. Take your time and compare all the options.

Then make a decision and stick with it.

They don't give you anything for your custom, why should you be loyal to any of them. If you make a claim, most will do their utmost to try and get out of it or reduce the amount they pay out.

rick_fantastic · 07-02-2014 04:36PM

renewed recently, down from 450 to 315, liberty full comp protected on an 09 2ltr petrol. 8 yrs NCB 30yrs old... everywhere else i checked was up around the 570 mark... lowest was 435

brousuka · 14-03-2014 01:15PM

How about this one... Got my renewal email this week from 123 my premium went up from 321.40 to wait for it.....
799.16! Obviously shocked I rang them and they said that's the way it goes and there's nothing they can do. I switched to AXA straight away for 330 euro and that's with fully comp! By the way I am (well over 30). Will never deal with 123 again.

zarquon · 14-03-2014 01:18PM

Problem is they are underwritten by RSA who now have to increase premiums due to liquidity requirements by the financial regulator. The days of cheap 123.ie and tesco insurance are now gone.

thomas anderson. · 14-03-2014 01:19PM

Yup same thing for me. Went up from 440 to 580

No nonsense will do it for 325

123 are gonna go under, but at the end of the day tis all the same pot

dr.fuzzenstein · 14-03-2014 01:43PM

zarquon wrote: »

Problem is they are underwritten by RSA who now have to increase premiums due to liquidity requirements by the financial regulator. The days of cheap 123.ie and tesco insurance are now gone.

You can only wonder if RSA is run by chimps.
We need to increase premiums, yep, whack 'em up by 100%, people are leaving in droves, income is down, yep, whack up premiums, no customers left, company is gone, "I have no idea how this could have happened!"
Bravo, where did their finance guys get their qualifications? Clown college?
Otherwise they would have to be congratulated on their flawless, brilliant and sustained campaign to ruin 123.ie, a masterplan conceived by geniuses and currently working with military precision.
So they are either chimps ruining the company by aimlessly flailing at the controls or geniuses currently in the process of expertly scuttling the company for whatever reasons we can't quite understand because we lack the necessary brainpower.

123.ie screwing me?

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