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Interum justia

  • 11-01-2014 06:32PM
    #1
    Registered Users, Registered Users 2 Posts: 14


    Hi,

    Just wondering has any1 ever delt with this company. I got a phone call off this number 018692235 and I couldnt pick up as I was in work, when I got home, I found a voice message was left from a lady name Brenda saying to call her back asap. When I finally got around to it I called the number but they were closed.
    I never heard of them before and so I google the number and this name came up
    Interum justia

    I found out its a debt collector company, and I know too well what they are calling about (UPC are expecting me to pay a cancellation of €200 as they are unable to provide their services in my new house which I refused to pay! If you cant provide the service why to I have to pay?! JOKE).

    Any way..just wondering how long do they keep at ya for, and do they take it futher cause I am NOT paying this stupid unfair charge!!!

    Cheers in advance people!


Comments

  • Registered Users, Registered Users 2 Posts: 13,234 ✭✭✭✭djimi


    Its actually written into the UPC T&Cs that there is no cancellation fee where they are unable to provide service in your new property. Have you challenged them about it?


  • Registered Users, Registered Users 2 Posts: 74,250 ✭✭✭✭L1011


    Deal only with UPC in this circumstance, not the debt collector.


  • Registered Users, Registered Users 2 Posts: 14 footstool


    djimi wrote: »
    Its actually written into the UPC T&Cs that there is no cancellation fee where they are unable to provide service in your new property. Have you challenged them about it?

    I did challenge them and I even paid 1 month extra for the services I had with them an additional €15 as a closing off fee. I complained to them, written and vocal, but they just kept saying thats the cost for cancelling the services. I can understand if I cancelled it myself saying "I wish to cancel" but I didn't, they cancelled it for me because they couldn't provide the service and then expect me to pay the fee!!


  • Registered Users, Registered Users 2 Posts: 14 footstool


    Thanks for the advise!


  • Banned (with Prison Access) Posts: 3,126 ✭✭✭Santa Cruz


    If the contract states no fee in these circumstances then don't pay it.
    However I would keep a record of all letters and phone calls. I would send a registered letter to both UPC and the debt collector stating your position. Also mention that if the harassment continues that you will have no option but to engage a solicitor to deal with them in court


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  • Registered Users, Registered Users 2 Posts: 925 ✭✭✭Plates


    Sounds suspicious


  • Registered Users, Registered Users 2 Posts: 24,895 ✭✭✭✭lawred2


    They are debt collectors..

    Debt collectors have no authority in Ireland and rely on a person's ignorance of the law.

    Just return all their letters right back to them.


  • Registered Users, Registered Users 2 Posts: 484 ✭✭Eldarion


    If it's been passed on to a debt collection agency then it's been written off UPC's books and they no longer care about it.

    As has been advised previously, keep a record of how often they contact you to use as a basis for harassment if it gets out of hand.


  • Closed Accounts Posts: 879 ✭✭✭TheBandicoot


    Eldarion wrote: »
    If it's been passed on to a debt collection agency then it's been written off UPC's books and they no longer care about it.

    Kramer: It's a write-off for them.
    Jerry: How is it a write-off?
    Kramer: They just write it off.
    Jerry: Write it off what?
    Kramer: Jerry all these big companies they write off everything.
    Jerry: You don't even know what a write-off is.
    Kramer: Do you?
    Jerry: No, I don't.
    Kramer: But they do - and they are the ones writing it off.


  • Registered Users, Registered Users 2 Posts: 74,250 ✭✭✭✭L1011


    Eldarion wrote: »
    If it's been passed on to a debt collection agency then it's been written off UPC's books and they no longer care about it.

    Just try getting reconnected if you owe them anything - they certain do "care about it".


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  • Registered Users, Registered Users 2 Posts: 484 ✭✭Eldarion


    MYOB wrote: »
    Just try getting reconnected if you owe them anything - they certain do "care about it".

    Oh yeah, forgive me I had assumed that went without saying haha. I just meant that UPC have already given up the ghost on this one, passed it on to a debt collector and marked the whole thing as "actioned" from their end.


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