Anyone order from gamestop express delivery?

Hingo · 17-09-2013 12:21PM

Juxtapose wrote: »

ON ROUTE TO CUSTOMER DUBLIN 16, 17-Sep-13
00:24 IRELAND

Gotta be on the way.. Only problem is, my postman comes when he wants.. fecker!

I just got mine from the d14 depot, man in the post office said the attempted delivery notice was an error, they only got it then in the depot at that time and it was due to go in the afternoon post so thats prob the case for anyone waiting also. Any if the lads above with the Dublin 14 notices, they're leaving the depot soon I just got mine from there by chance

Burswood · 17-09-2013 12:29PM

Turns out they took the money out of my account back when I ordered it and then put it back in without letting me know. WTF. No GTA for me. Sad face.

tomottosam · 17-09-2013 01:13PM

the last game im ordering with gamestop it still hasnt been dispatched and i cant afford to pick up a copy today

edit: mine now has been cancelled with gamestop

eschaton · 17-09-2013 01:44PM

This wait is pretty agonising. It's in Dublin 12 but I'm in Dublin 11. I'm sitting here randomly cleaning. Maybe I should go to the doctors...

Burswood · 17-09-2013 01:53PM

tomottosam wrote: »

the last game im ordering with gamestop it still hasnt been dispatched and i cant afford to pick up a copy today

edit: mine now has been cancelled with gamestop

I emailed gamestop. This is what they said.

"Hi,

This email is regarding your order for the Special Edition of GTA V.

Unfortunately due to a stock issue with this your order has been cancelled.

We have tried to source this limited stock for you but unfortunately this was to no avail as this was in limited supply.

You have not have been charged for your order.

I apologise for any inconvenience caused by this issue.

Kind regards,
GameStop"

Niiiiicee.....

tomottosam · 17-09-2013 01:56PM

Burswood wrote: »

I emailed gamestop. This is what they said.

"Hi,

This email is regarding your order for the Special Edition of GTA V.

Unfortunately due to a stock issue with this your order has been cancelled.

We have tried to source this limited stock for you but unfortunately this was to no avail as this was in limited supply.

You have not have been charged for your order.

I apologise for any inconvenience caused by this issue.

Kind regards,
GameStop"

Niiiiicee.....

i just got the same email to think they could of just sent out a normal edition instead and refunded the differerence but then again

Noffles · 17-09-2013 01:58PM

Had it since Sunday morning Amazon and parcel motel, also ordered the book to go with it) , the lad seems to think it's cool, I may get to play in 2014 when he's finished with it

Burswood · 17-09-2013 01:59PM

tomottosam wrote: »

i just got the same email to think they could of just sent out a normal edition instead and refunded the differerence but then again

hAHAHAHH nice one gamestop so they've done this to a load of people. that's actually awful.

they took everyone's orders, drew a line under the ones who were getting it, and didn't bother to tell the rest who ordered. fairly professional! nice 1 gamestop. definitely never ever getting my custom again hah

tomottosam · 17-09-2013 02:02PM

Burswood wrote: »

hAHAHAHH nice one gamestop so they've done this to a load of people. that's actually awful.

they took everyone's orders, drew a line under the ones who were getting it, and didn't bother to tell the rest who ordered. fairly professional! nice 1 gamestop. definitely never ever getting my custom again hah

for anyone this happened to they would wanna think long and hard about buying with them again, ive heard gamesnash mentioned alot round these forums i think they will be getting my business

shamelessidiot · 17-09-2013 02:03PM

tomottosam wrote: »

i just got the same email to think they could of just sent out a normal edition instead and refunded the differerence but then again

Same here as well.

Leroy42 · 17-09-2013 02:05PM

Burswood wrote: »

hAHAHAHH nice one gamestop so they've done this to a load of people. that's actually awful.

they took everyone's orders, drew a line under the ones who were getting it, and didn't bother to tell the rest who ordered. fairly professional! nice 1 gamestop. definitely never ever getting my custom again hah

Being a tad unfair. I don't work for them so don't know exactly but my guess is they took your orders in good faith (what purpose would taking extra orders satisfy?) but got less than the expected delivered to them.

If they got less stock they really have no option but to cancel some orders. They can't send you out a normal edition as they probably have a shortage of those too and can't just take one off someone else.

What would you have them do?

tomottosam · 17-09-2013 02:06PM

and anyway when i think of it, when had enough pre-orders for the special edition wouldnt you think they would of removed it from there website, i took a week off work expecting the game to be here today

Burswood · 17-09-2013 02:07PM

Leroy42 wrote: »

Being a tad unfair. I don't work for them so don't know exactly but my guess is they took your orders in good faith (what purpose would taking extra orders satisfy?) but got less than the expected delivered to them.

If they got less stock they really have no option but to cancel some orders. They can't send you out a normal edition as they probably have a shortage of those too and can't just take one off someone else.

What would you have them do?

They "got less". BS. This game has been in preparation for months and months. There was more than enough time for them to plan this. I ordered mine in June. Some people ordered there's last week. They got theirs. I didn't. That is BS.

shamelessidiot · 17-09-2013 02:10PM

Leroy42 wrote: »

Being a tad unfair. I don't work for them so don't know exactly but my guess is they took your orders in good faith (what purpose would taking extra orders satisfy?) but got less than the expected delivered to them.

If they got less stock they really have no option but to cancel some orders. They can't send you out a normal edition as they probably have a shortage of those too and can't just take one off someone else.

What would you have them do?

Why on earth would they get "less than expected"? Fairly sure that's not how logistics work. You order XXX number, you get XXX number.

The distributor wants as many games sold as possible, sending a major retailer like GameStop less games than expected for probably the biggest game release there has ever been just wouldn't happen.

tomottosam · 17-09-2013 02:10PM

Burswood wrote: »

I ordered mine in June.

some people didnt even pre-order it n seemed to be able to get it last nite

Burswood · 17-09-2013 02:15PM

tomottosam wrote: »

some people didnt even pre-order it n seemed to be able to get it last nite

Yeah exactly man! It's proof they could care less about their system and how it works. It's all over the place. To add salt to the wound, I even bought a massive €400 order from them back in May when I ordered my ps3 bundle, so I could have this game today lol.

At the end of the day, there's a s***load of people who are really disappointed and it is unarguably Gamestop's fault.

Burswood · 17-09-2013 02:17PM

I also sent them a rebuttal to the copy and paste email they sent around. When I sent the first email, they got back in seconds, incredibly. Sent the second one like 25 mins ago. Nothing back from them. How surprising.

tomottosam · 17-09-2013 02:17PM

Burswood wrote: »

Gamestop's fault.

i fully agree

tomottosam · 17-09-2013 02:18PM

i replied to their email looking for my money back, wonder would they act quicker if i told them id get my solicter involved

Burswood · 17-09-2013 02:21PM

tomottosam wrote: »

i replied to their email looking for my money back, wonder would they act quicker if i told them id get my solicter involved

lol in fairness they breached their contract with their customers there's a case there absolutely

tomottosam · 17-09-2013 02:22PM

"The emails for this are going out now. Sorry but it seems we are out of Special Edition"

taken from a comment on their facebook page

Gamesnash.ie: Pat · 17-09-2013 03:58PM

shamelessidiot wrote: »

Nightline tracking had "shipped" on it earlier now it's "pending" (gamesnash order), jaysus. Does anybody know what time Nightline stop delivering at? Just for future reference.

Can you drop me a PM with your order number - Our batch tracking isn't showing any parcels as pending so I'm a bit concerned.

eschaton · 17-09-2013 04:07PM

Has anyone recieved their game in the past few hours? My tracking still says its in Dublin 12.

eschaton · 17-09-2013 05:25PM

Just off the phone with an post there, they basically left a lot of the parcels from GameStop in the cage in the ballymount parcel center. No reason given. "They fully expect it to be delivered in the morning".
So much for express delivery.

FlapsOfDoom · 17-09-2013 05:53PM

My tracking number updated about a half hour ago. It looks like its after being scanned again, could this mean its on its way to me now? Or should I not get too excited?

eschaton · 17-09-2013 05:58PM

I thought so too when mine updated but the phone person said its still in the cage. So I'm just resorting to the fact that I won't have it tonight!

tipperaryboy · 17-09-2013 06:41PM

eschaton wrote: »

Has anyone recieved their game in the past few hours? My tracking still says its in Dublin 12.

No same here better be tommorow. Copies in local tesco very tempting

eschaton · 18-09-2013 11:51AM

Still nothing, has been scanned 6 times now, but still no delivery.

Loughc · 18-09-2013 12:12PM

eschaton wrote: »

Still nothing, has been scanned 6 times now, but still no delivery.

This is an absolute joke! I just want a refund at this stage and Pick up the game hopefully somewhere on the weekend!

eschaton · 18-09-2013 01:59PM

I rang them again twice, basically GameStop didn't label mine properly, no name and no post code. So it's just been moving around the facilities. The guy I got through to eventually was nice and actually gave me information. He reckons it's in the van but he can't get in contact with the driver, so once he can, he'll phone me and let me know the story. So I recommend calling them and seeing if its the same problem with your game.

Anyone order from gamestop express delivery?

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