Expansys.ie Asking for proof of address?

ak4 · 07-06-2013 11:10PM #1

My girlfriend was just ordering a phone off expansys and paid through paypal, she got an email of confirmation but it said they needed a bill to prove the address was correct.

I am just wondering why this is needed and is it safe to be sending a company such personal details ?

Thanks in advance,
Alan.

Paulw · 07-06-2013 11:13PM

Yes it's safe. They just want proof of address, to make sure it's not someone skimming a credit card.

Mr E · 07-06-2013 11:14PM

It may seem OTT, but it's for your own protection (and theirs).

Ken. · 08-06-2013 12:26AM

Its easy, take a bill with the company name on it that has your name and address on it. Get a black permanent marker and redact everything else on the page except the name and address.

Del2005 · 08-06-2013 08:10AM

ken wrote: »

Its easy, take a bill with the company name on it that has your name and address on it. Get a black permanent marker and redact everything else on the page except the name and address.

Or just cover over the irrelevant details with another sheet of paper/post its.

Ken. · 08-06-2013 09:58PM

Del2005 wrote: »

Or just cover over the irrelevant details with another sheet of paper/post its.

I was under the (possibly mistaken) impression they wanted the op to post them a bill with the name and address on it. Never thought of scan and email.

Soundman · 09-06-2013 12:08PM

You don't even need to scan it. You can just take a photo as long as the details are clear. I've done that before with Pixmania, I think it was, when they needed proof of identity. I just told them that I didn't have a scanner (which at the time I didn't).

ak4 · 13-06-2013 01:09PM

Thanks for the reply everyone, we got a tv license and scanned it and they accepted that

Expansys.ie Asking for proof of address?

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