Flubit (New site for buying online)

Mimikyu · 13-04-2013 11:48PM

This post has been deleted.

Kenny Logins · 13-04-2013 11:55PM

Captain Morgan wrote: »

This post has been deleted.

Yeah, that's a legitimate concern I suppose... My item came direct from a camera shop in Somerset.

adox · 14-04-2013 07:02AM

I've placed my first order with Flubit and am using Parcel Motel. I've used my two free stays so will be charged this time.

Do I need to add credit to my account or will they just charge me. Using a credit card with them.

flyguy · 14-04-2013 09:25AM

More of question for the parcel motel thread. Anyway, you wrote you're using a card with them. If that is registered to your account (check this in your PM account settings) then you don't need to do anything, they'll just charge your card.

Pj! · 15-04-2013 02:00PM

I have talked to Flubit regarding spam mail.

They confirmed that they themselves will not use a postal address for marketing and nor will they pass it to third parties (aside from product suppliers of course).

They can't guarantee that the product supplier won't use a postal address for marketing purposes but they have been in contact with Parcel Motel who have replied that if someone should receive spam to their PM account they should contact Parcel Motel for a full €3.50 refund. PM take photos of each item so they can verify any claim.

flyguy · 18-04-2013 07:40PM

Ordered something last week with flubit, like I posted then, I'm not in a hurry for it. However it only shipped today even though the order says 2-3 working days (so at least 5 in this case, unless I missed a bank holiday). I'll keep that in mind for future orders especially since the discount was only small and I have to add the PM fee.

balfe1990 · 18-04-2013 08:49PM

Got an email from "Bertie Stephens" (Flubit founder) saying the amount of demands you can place in a day has increased to 20.

sweetie · 19-04-2013 10:39AM

balfe1990 wrote: »

Got an email from "Bertie Stephens" (Flubit founder) saying the amount of demands you can place in a day has increased to 20.

Is that not in return for beta testing the new flubit toolbar? I got an email to that effect.

balfe1990 · 19-04-2013 10:49AM

sweetie wrote: »

Is that not in return for beta testing the new flubit toolbar? I got an email to that effect.

Ah, you may be right.

snubbleste · 19-04-2013 11:08AM

Now updated to reflect Ireland-based customers and Parcelmotel. They could improve and offer a sub-division that ship directly to Ireland.

alastair_doom · 19-04-2013 11:14AM

They quoted me £170 for an ASUS Fonepad.

Its still on preorder for £180 from Amazon, so £184.50 when you include Irish VAT.

I'm pretty happy with that.

CombatCow · 19-04-2013 11:41AM

Good article on the growing popularity of Flubit: http://tamebay.com/2013/04/flubit-update-6-5m-in-demands-since-launch.html

sweetie · 19-04-2013 12:41PM

so does it stand for Find Lower U Buy IT (Then)?

CombatCow · 19-04-2013 04:14PM

This is awesome.

https://www.youtube.com/watch?v=-GVpwxRr-ek

wolfyboy555 · 19-04-2013 04:40PM

Is there a restriction on the type of websites you can give? Like can I give the amazon.de link rather than the co.uk link?

Tar.Aldarion · 19-04-2013 04:48PM

has to be a uk retailer.

wolfyboy555 · 19-04-2013 06:54PM

Tar.Aldarion wrote: »

has to be a uk retailer.

Thanks

thebuzz · 19-04-2013 09:15PM

I've put in for an Amazon product, if they come back with a cheaper offer and I buy it, it's not actually going to be coming from Amazon is it? Don't understand how this works tbh.

Tar.Aldarion · 19-04-2013 11:25PM

Probably will come from amazon but it varies

Esel · 20-04-2013 01:45AM

CombatCow wrote: »

This is awesome.

Hit the Pause button @ 18 sec. Nice try, though.

thebuzz · 20-04-2013 05:46PM

Tar.Aldarion wrote: »

Probably will come from amazon but it varies

But you're still completely covered with guarantees etc. as you would by buying normal through Amazon yeah?

Tar.Aldarion · 20-04-2013 07:51PM

thebuzz wrote: »

But you're still completely covered with guarantees etc. as you would by buying normal through Amazon yeah?

Yeah afaik, and amazon would be the ones fixing something under warranty.

coldfire1x · 20-04-2013 10:58PM

Got a external hard disk from them. Came from Dabs.com

The price on their site is more but via Flubit its cheaper. Not sure how they are doing it.

Lima Golf · 20-04-2013 11:31PM

I've purchased 3 items from flubit and 2 of them I've been happy with and had decent savings. The latest was an accessory for a car. What I recieved was totally different to what I ordered, in colour, size and shape. Not only that but it wasnt new as advertised, clearly second hand from the condition (someone had written in permanent marker on the underneath!) And the receipt showed i paid a MUCH lower price than i did. Anyway I emailed flubit and got the response below. I take it they are refunding my postage costs and sending me the correct one. They are placing the blame with themselves and not the supplier of the product. I know mistakes happen but it's kind of put me off them a bit tbh.

Thank you for getting in touch and I am sorry to hear about the issue with this order. I can help and have this matter resolved for you asap.

Firstly I would like to apologies because during the product matching stage, our systems matched your item with the incorrect product. The item it matched with, was a cheaper and different model, hens the price difference. I know this has caused a delay and truly sorry for this.

Secondly, please find attached the return label and instructions to have this item returned to the supplier. You will be required to pay for postage, just email me your receipt and I will immediately refund this back to you.

Once I have postage receipt, I will make sure that we purchase the correct item you have demanded.

jmorrisey · 21-04-2013 08:40AM

Lima Golf wrote: »

Once I have postage receipt, I will make sure that we purchase the correct item you have demanded.

Maybe if you asked for things nicely instead of "demanding" them, they might send you the right stuff

bmaxi · 21-04-2013 09:06AM

Lima Golf wrote: »

I've purchased 3 items from flubit and 2 of them I've been happy with and had decent savings. The latest was an accessory for a car. What I recieved was totally different to what I ordered, in colour, size and shape. Not only that but it wasnt new as advertised, clearly second hand from the condition (someone had written in permanent marker on the underneath!) And the receipt showed i paid a MUCH lower price than i did. Anyway I emailed flubit and got the response below. I take it they are refunding my postage costs and sending me the correct one. They are placing the blame with themselves and not the supplier of the product. I know mistakes happen but it's kind of put me off them a bit tbh.

Thank you for getting in touch and I am sorry to hear about the issue with this order. I can help and have this matter resolved for you asap.

Firstly I would like to apologies because during the product matching stage, our systems matched your item with the incorrect product. The item it matched with, was a cheaper and different model, hens the price difference. I know this has caused a delay and truly sorry for this.

Secondly, please find attached the return label and instructions to have this item returned to the supplier. You will be required to pay for postage, just email me your receipt and I will immediately refund this back to you.

Once I have postage receipt, I will make sure that we purchase the correct item you have demanded.

I'm at a loss as what your gripe is. this, to my mind, is an example of good customer service. They cocked up and they've admitted it, they haven't tried to blame everybody else and they've assured you that you won't be out of pocket. Sure you'll be inconvenienced but that would have happened even with poor customer service.
Try Ryanair or Pixmania if you're not happy with Flubit's CS.

Lima Golf · 21-04-2013 12:45PM

bmaxi wrote: »

I'm at a loss as what your gripe is. this, to my mind, is an example of good customer service. They cocked up and they've admitted it, they haven't tried to blame everybody else and they've assured you that you won't be out of pocket. Sure you'll be inconvenienced but that would have happened even with poor customer service.
Try Ryanair or Pixmania if you're not happy with Flubit's CS.

It's not that I'm not happy with the way they are rectifying the error, I'm unhappy with the actual error. How can I send them a link to a £52 brand new item and they match it to a £20, second hand totally different item and charge me £45? Im pretty sure they wont pay the 2 parcel motel stays for €7, although i will ask. I would have been better off just to have ordered from amazon.

Stereomaniac · 21-04-2013 12:49PM

Well it's really simple how they managed to get it wrong, their "system" failed them. I mean, according to what you have quoted them as saying in your earlier post, this is what they told you. I think that's fairly understandable and reasonable from them. Accidents happen, like.

bmaxi · 21-04-2013 01:35PM

Lima Golf wrote: »

It's not that I'm not happy with the way they are rectifying the error, I'm unhappy with the actual error. How can I send them a link to a £52 brand new item and they match it to a £20, second hand totally different item and charge me £45? Im pretty sure they wont pay the 2 parcel motel stays for €7, although i will ask. I would have been better off just to have ordered from amazon.

Well, in effect they would only be liable for one PM stay as you would have used one anyway. No harm in asking but they stipulate they will only deliver to UK addresses, it's you who decides what that address is. You decided to use Parcel Motel so you are liable for the charge, the charge is not for delivery to UK but for delivery to RoI.

uck51js9zml2yt · 21-04-2013 02:50PM

bmaxi wrote: »

Well, in effect they would only be liable for one PM stay as you would have used one anyway. No harm in asking but they stipulate they will only deliver to UK addresses, it's you who decides what that address is. You decided to use Parcel Motel so you are liable for the charge, the charge is not for delivery to UK but for delivery to RoI.

They actively promote PM to their Irish users so should pay the cost of the first PM

Flubit (New site for buying online)

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