[Updated offer]Boards.ie exclusive limited offer: switch to UPC and get a €50 voucher

Weyhey · 14-03-2013 06:18PM

If Fibre 25 is only available in my area and I only want broadband - can I still get this offer?

Weyhey · 14-03-2013 06:20PM

As long as it hasn't been installed can he not just cancel his order and reapply?

UPC: Jason wrote: »

Hi Victor

To qualify for this offer, you must have ordered via the boards link. At this stage your order would be loaded in our systems, and your appointment scheduled so there would be no way to apply the offer now I am afraid.

Regards

Jason

If you want to order a new customer bundle from us in UPC, get it half price for the first four months............ and get a voucher for €50 through this boards offer, just click through this link http://www.upc.ie/boardsoffer/

(Please see the terms & conditions)

Weyhey · 15-03-2013 11:31AM

Weyhey wrote: »

As long as it hasn't been installed can he not just cancel his order and reapply?

No word from Jason today? The reason I am asking is because the same thing happened to me. I ordered the broadband only a few hours before seeing this thread.

I am in and out of Bargain Alerts every day but assumed as the start date of this thread is in 2010 and the OP account is closed I assumed it was a discussion about the original offer and UPC so never went near it.
I think new offers should appear in a new thread to avoid confusion.

This has left a very sour taste with me in relation to UPC. Instead of being delighted we getting UPC I know feel ripped off, I wish I went with Magnet as husband suggested due to their no contract required and similar speeds (both could only offer us 24/25 mb). I certainly won't be looking to add TV to my package or renewing my contract. All over 50e - may seem petty to some and feck all to UPC but it is not to me.

Virgin Media: Jason · 15-03-2013 12:06PM

Hi Weyhey

Sorry you are dissapointed about not ordering via this thread.. UPC always have various different offers and promotions running concurrently, across various different 3rd party sites, retail outlets and internally.

For example:
www.upc.ie
www.upc.ie/boardsoffer
www.upc.ie/retailoffer
www.uswitch.ie
www.fatcheese.ie
Www.bonkers.ie

This boards promotion has been running for 3 years now, and is constantly appearing in bargain alerts, and being updated, due to public demand by boardies.

Customers are free to cancel their order and reorder by another means once the installation/delivery process has not commenced, and that option would also have been available to you.

Once the order has been shipped, the cancelling/reordering process becomes more difficult, and can delay installtion for our customers by a week or so due to system restriction, hence why we do not reccomend this approach to our customers.

Many thanks

Jason

Weyhey wrote: »

No word from Jason today? The reason I am asking is because the same thing happened to me. I ordered the broadband only a few hours before seeing this thread.

Allyall · 15-03-2013 12:35PM

Hi Jason.

A friend of mine is moving (Has nearly moved) house, and without thinking just asked UPC to move his account. He has the old (OLD) Chorus box, and brought that with him. He was able to connect the box yesterday even though the connection in the house was a standard TV Aerial connection and the box is a screw in. TV worked.

Anyway. Would he be able to cancel that and take one of the offers instead as a new connection and new box etc..?

Virgin Media: Jason · 15-03-2013 12:41PM

Hi there

Technically he is still a customer, so we can offer him a housemove service, meaning the new property account will be set up for him free of charge on his current active account.

That means no cancellation letter and 30 days notice required for his old address, and no activation charge at the new address. To proceed with that all he neeeds to do is call 1908.

Regards

Jason

Allyall wrote: »

Hi Jason.

A friend of mine is moving (Has nearly moved) house, and without thinking just asked UPC to move his account. He has the old (OLD) Chorus box, and brought that with him. He was able to connect the box yesterday even though the connection in the house was a standard TV Aerial connection and the box is a screw in. TV worked.

Anyway. Would he be able to cancel that and take one of the offers instead as a new connection and new box etc..?

Allyall · 15-03-2013 01:07PM

Ok thanks.

Also, just out of curiosity, he has never had broadband, if he was to go for it, what's the best way to avail of any offers there?

Virgin Media: Jason · 15-03-2013 01:10PM

Allyall

No problem

You had indicated that there is a UPC aerial present in the other home. That would indicate to me that no broadband is available unfortunately

Regards

Jason

Allyall wrote: »

Ok thanks.

Also, just out of curiosity, he has never had broadband, if he was to go for it, what's the best way to avail of any offers there?

marcopolo007 · 15-03-2013 07:41PM

Hi Jason,

First Time user. I signed up for UPC Bundle in Currys and I am entitled to a €250 voucher. Its been 3 months since then and I have still not received voucher. I rang UPC and they said its on their system and Currys should have it in store. Went to Currys and they said its nothing to do with us and they told me to contact yourself about it. Can you look into the matter for me please? I am very disappointed with both Currys and UPC for their handling of the situation. I can PM you my details?

Mark

Virgin Media: Jason · 15-03-2013 08:49PM

Hi Mark

Of course, please pm me your details including your account number and I will get this sorted for you.

Thanks

Regards

Jason

marcopolo007 wrote: »

Hi Jason,

First Time user. I signed up for UPC Bundle in Currys and I am entitled to a €250 voucher....... I can PM you my details?

Mark

If you would like a reduced price new customer bundle for 6 months, plus a €50 voucher for either Carphone Warehouse or DID Electrical, then just click through here www.upc.ie/boardsoffer

ipodrocker · 18-03-2013 10:23PM

UPC: Jason wrote: »

Hi there MrFrisp

Yes it is, just order via this link and my team will look after her
www.upc.ie/boardsoffer

Regards

Jason

Hi Jason,

i got to the link, how do I add HD package through the link? I dont see an option to select it?

kingdsofmuff · 19-03-2013 12:02PM

kingdsofmuff wrote: »

Long time member - relatively infrequent poster.

Jason - It's over 2 years on, is there any headway with a UPC connection in Donegal?
I live close enough to the border with the north to be taunted by the likes of BT, plusnet, virgin, UTV and many more all touting speeds in excess of 50mb.

What are UPC doing in regards to getting us out of the stoneage, cuz there is a huuuuuuge market and our only option is Eircom?

Virgin Media: Jason · 19-03-2013 12:04PM

Hi there

My team will email you, and you can request HD by reply, or you can email them direct on retailsales@upc.ie

Thanks

Jason

ipodrocker wrote: »

Hi Jason,

i got to the link, how do I add HD package through the link? I dont see an option to select it?

If you would like a reduced price new customer bundle for 6 months, plus a €50 voucher for either Carphone Warehouse or DID Electrical, then just click through here www.upc.ie/boardsoffer

Virgin Media: Jason · 19-03-2013 12:08PM

Hi there

Unfortunately there is nothing indicated in our system for connectivity in Donegal this year.

Regards

Jason

kingdsofmuff wrote: »

MrFrisp · 21-03-2013 06:04PM

MrFrisp wrote: »

Thanks Jason,,

I have passed on the details to her this morning.
.

My sister took up this offer,,and is only delighted with it.

Just gutted that We can't get it Ourselves.

.

martinp77 · 21-03-2013 11:13PM

Jason,
I am UPC digital tv customer and thinking of switching my broadband services to UPC. Can I avail of the offer? The text at the top of the page
http://www.upc.ie/boardsoffer/
says I can but the T&C's say I can't (a little confusing).
Can you confirm?
Thank you

Virgin Media: Jason · 22-03-2013 10:59AM

Hi Martin

You can avail of 1/2 price Sky sports & movies for 2 months as an existing UPC tv customer if you subscribe to them.

The boards offer is for completely new customers taking a new bundle (as per the terms & conditions on www.upc.ie/boardsoffer)

"This boards offer is available to completely new customers that sign up to any of the new Digital TV, Fibre Power Broadband & Home Phone bundles above. Upgrades to existing TV, Fibre Power Broadband or Home Phone packages do not qualify for this offer. "

Thanks

Jason

martinp77 wrote: »

Jason,
I am UPC digital tv customer and thinking of switching my broadband services to UPC. Can I avail of the offer? The text at the top of the page
http://www.upc.ie/boardsoffer/
says I can but the T&C's say I can't (a little confusing).
Can you confirm?
Thank you

If you would like a reduced price new customer bundle for 6 months, plus a €50 voucher for either Carphone Warehouse or DID Electrical, then just click through here www.upc.ie/boardsoffer

Turbulent Bill · 22-03-2013 03:02PM

Jason, if you sign up for the Boards offer now can you delay the delivery/activation date of the equipment for a few weeks? We're out of contract with eircom but they still require 30 days notice for ending their service without incurring charges. We'd intend to get UPC installed a few days before the eircom service ends, to avoid paying for both providers over several weeks.

Does you Customer Care team look after the eircom cancellation, or is that down to the customer themselves?

Virgin Media: Jason · 22-03-2013 05:03PM

Hi there

No problem.

Go ahead and place your order. You can call my team on 1890940635 then and ask them to delay your installation to the date you require.

We advise customers to advise their broadband carrier that they are cancelling, but not to cancel their phone. (as their number could get lost)

Once connected to UPC, you fill out a porting form on our website and the number transfer happens very fast after that

Cheers

Jason

Turbulent Bill wrote: »

Jason, if you sign up for the Boards offer now can you delay the delivery/activation date of the equipment for a few weeks? We're out of contract with eircom but they still require 30 days notice for ending their service without incurring charges. We'd intend to get UPC installed a few days before the eircom service ends, to avoid paying for both providers over several weeks.

Does you Customer Care team look after the eircom cancellation, or is that down to the customer themselves?

Virgin Media: Jason · 12-04-2013 11:49AM

***Special offer*** Extra Benefit of Free Installation until the end of April**** Plus 6 Months reduced price bundle***Plus a €50 voucher as a boards bargain alert user****

Hi Guys

This offer now allows for free installation of all new bundles ordered via this offer, with 6 months reduction of the bundle price & the €50 voucher from either DID Electrical or Carphone Warehouse - only when you order via this link www.upc.ie/boardsoffer

Be quick - very limited time only and then normal activation charges apply on May 1st. Just 18 days to go. (then the normal boards offer resumes)

Applies to new bundles only. So if you are not a UPC customer and order the Fibre Essential Bundle which has Digital Select TV, 50mb Fibre Power Broadband, Home Phone c/w 100 Anytime minutes, you will pay €50 per month for 6 months, then €66 per month, you will save €90 activation fees, plus you will get a €50 voucher. This means this bargain alert offer is worth €236 to you.

Order now www.upc.ie/boardsoffer

Thanks

Jason

Virgin Media: Jason · 13-04-2013 05:12PM

Just 17 Days to go now!!!

UPC: Jason wrote: »

***Special offer*** Extra Benefit of Free Installation until the end of April**** Plus 6 Months reduced price bundle***Plus a €50 voucher as a boards bargain alert user****

Hi Guys

This offer now allows for free installation of all new bundles ordered via this offer, with 6 months reduction of the bundle price & the €50 voucher from either DID Electrical or Carphone Warehouse - only when you order via this link www.upc.ie/boardsoffer

Be quick - very limited time only and then normal activation charges apply on May 1st. Just 18 days to go. (then the normal boards offer resumes)

Applies to new bundles only. So if you are not a UPC customer and order the Fibre Essential Bundle which has Digital Select TV, 50mb Fibre Power Broadband, Home Phone c/w 100 Anytime minutes, you will pay €50 per month for 6 months, then €66 per month, you will save €90 activation fees, plus you will get a €50 voucher. This means this bargain alert offer is worth €236 to you.

Order now www.upc.ie/boardsoffer

Thanks

Jason

Virgin Media: Jason · 17-04-2013 12:22PM

Just 13 days left for free installation of your new bundle!

Order here now www.upc.ie/boardsoffer

Thanks

Jason

UPC: Jason wrote: »

Just 17 Days to go now!!!

novice · 17-04-2013 02:55PM

Hi Jason,

Is there any deal for existing boardsie UPC customers looking to upgrade?
Also, can you tell me if all new UPC+ boxes have HD outputs + SCART?

Cheers

Julez · 17-04-2013 04:05PM

Hi Jason,

I'm an exsiting customer with a TV package, if I was to upgrade and add Broadband and home phone with this offer would it add an additional 12 months onto my contract?

Thanks

Virgin Media: Jason · 17-04-2013 04:11PM

Hi there

Yes, we have an offer where you can add Sky Sports or Sky Sports & Movies and get it 1/2 price for 2 months at the moment.

All UPC Digital + Boxes have a scart connection

All UPC Digital + HD boxes have scart & HDMI connections

Regards

Jason

novice wrote: »

Hi Jason,

Is there any deal for existing boardsie UPC customers looking to upgrade?
Also, can you tell me if all new UPC+ boxes have HD outputs + SCART?

Cheers

Virgin Media: Jason · 17-04-2013 04:12PM

Hi Julez

Yes, as you are subscribing to a new package you will be agreeing to a new 12 month contract.

Many thanks

Jason

Julez wrote: »

Hi Jason,

I'm an exsiting customer with a TV package, if I was to upgrade and add Broadband and home phone with this offer would it add an additional 12 months onto my contract?

Thanks

If you would like a reduced price new customer bundle for 6 months, plus a €50 voucher for either Carphone Warehouse or DID Electrical, then just click through here www.upc.ie/boardsoffer

***Special offer*** Extra Benefit of Free Installation until the end of April**** Plus 6 Months reduced price bundle***Plus a €50 voucher as a boards bargain alert user****

novice · 17-04-2013 04:33PM

UPC: Jason wrote: »

Yes, we have an offer where you can add Sky Sports or Sky Sports & Movies and get it 1/2 price for 2 months at the moment

New customers get 6 months reduced. a €50 voucher, and free activation.
Surely you can do better for customer loyalty? What about waiving the (hidden) activation fee for boardsies?

All UPC Digital + Boxes have a scart connection.

A bit disappointing. Old technology. SCARTs are becoming very rare on TVs nowaways.

Virgin Media: Jason · 17-04-2013 05:03PM

Hi novice

This is not a loyalty offer, this is a new customer offer available for boardies.

If you would like to transfer to one of our current new bundles, I can look after that for you. Existing customers can opt to move to one of the new bundles, however you will commence a new 12 month contract on the day of activation.

Our HD boxes have a HDMI connection, with those boxes carrying a High Definition signal.

Standard Boxes carry a standard definition digital signal, so scart is the standard connection for those boxes.

If you require a High Definition feed/box you must subscribe to HD from UPC, which costs an additional €5 per month.

If you would like to upgrade or to move to a new bundle please feel free to call my team directly on 1890940635 or you can contact our loyalty department on 1908

Many Thanks

Jason

novice wrote: »

Surely you can do better for customer loyalty?

SCARTs are becoming very rare on TVs nowaways.

If you would like a reduced price new customer bundle for 6 months, plus a €50 voucher for either Carphone Warehouse or DID Electrical, then just click through here www.upc.ie/boardsoffer

***Special offer*** Extra Benefit of Free Installation until the end of April**** Plus 6 Months reduced price bundle***Plus a €50 voucher as a boards bargain alert user****

_Whimsical_ · 17-04-2013 10:30PM

novice wrote: »

New customers get 6 months reduced. a €50 voucher, and free activation.
Surely you can do better for customer loyalty? What about waiving the (hidden) activation fee for boardsies?

.

I have to say I agree with this. I came onto this thread thinking I would avail of this offer and upgrade my tv package to broadband and phone but now I'm thinking twice and will look around.
It is disappointing to see your custom unappreciated. I think the activation fee waiver would be at least an acknowledgement of loyalty.

novice · 18-04-2013 11:49AM

UPC: Jason wrote: »

Existing customers can opt to move to one of the new bundles, however you will commence a new 12 month contract on the day of activation.

That's what I would be interested in, and I'm happy to pay UPC the increased subscription, but don't see what service UPC offer for the €45 activation fee. Can I not just get the box in the post/courier?

Standard Boxes carry a standard definition digital signal, so scart is the standard connection for those boxes.

Ah yes, but SCART is a 40 year old analogue standard, and is rapidly disappearing on modern TVs, and never on PC monitors.
HDMI is digital, ideally suited for connection betwen digital STB a modern digital TV, whatever the resolution. And HDMI's CEC support is a very useful feature.

[Updated offer]Boards.ie exclusive limited offer: switch to UPC and get a €50 voucher

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