Customs/Import duty on UK goods?

jman0war · 30-03-2012 04:00PM #1

this is bizarre.
I ordered a replacment laptop battery from a uk site - www.e-batteries.co.uk
They say on their website that "most items are shipped Royal Mail"..

Anyway, after waiting ages to receive it, i now have a docket from Revenue whom are holding my battery pending my paying import duty on it.

I thought i was ordering goods from the UK.
Why am i being charged customs?

I've opened a dispute with Paypal but does anyone know where consumer law stands on this?

I suspect the seller has shipped the item from China, not the UK.

aujopimur · 30-03-2012 05:06PM

I suspect you're right on the China part, it's a pretty common problem.

kik · 30-03-2012 05:32PM

China according the website registration. I would suggest to look that before buying ;-)

Registrant type:
UK Individual

Registrant's address:
NO.101 Xiang Qiuanrenlui Zhihua
Kafaqu HeFei
HeFei
HeFei
465301
China

jman0war · 31-03-2012 05:46PM

kik wrote: »

China according the website registration. I would suggest to look that before buying ;-)

Registrant type:
UK Individual

Registrant's address:
NO.101 Xiang Qiuanrenlui Zhihua
Kafaqu HeFei
HeFei
HeFei
465301
China

Where do I find that information?
I don't see it on their website.

_AVALANCHE_ · 02-04-2012 01:04AM

http://whois.domaintools.com/e-batteries.co.uk

If using Firefox, https://addons.mozilla.org/en-US/firefox/addon/flagfox/

Jarren · 03-04-2012 05:22PM

or just use this

http://www.mywot.com/

Customs/Import duty on UK goods?

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