Anyone having trouble registering for the Household Charge?

silja · 27-02-2012 11:41AM #1

Has anyone encountered difficulty registering for the household charge? I was able to register myself no problem, but when it comes to the property I own, I get "There was an issue processing your request.". The address is a simple one (apartment in Dublin 8) and the server doesn't seem overloaded, so I don't know what the issue might be?

I currently live abroad so can't just drop in to pay, and emailed the support addy but no reply yet.

FcukRain · 27-02-2012 06:39PM

I've had the same problem, tried three times. This is so frustrating...already don't want to pay this stupid charge! >:(

Woodie40 · 27-02-2012 07:40PM

silja wrote: »

Has anyone encountered difficulty registering for the household charge? I was able to register myself no problem, but when it comes to the property I own, I get "There was an issue processing your request.". The address is a simple one (apartment in Dublin 8) and the server doesn't seem overloaded, so I don't know what the issue might be?

I currently live abroad so can't just drop in to pay, and emailed the support addy but no reply yet.

I have tried for the last 60 mins to register, I get as far as the address, once I fill in those details I get "there was a problem with your request", with no explanation as to what the issue is? and I have to go through the whole procedure and then I get the error again?

patwicklow · 27-02-2012 07:43PM

you will have no problem next year when a bill for a 1000 drops on your door mat!

athtrasna · 27-02-2012 07:59PM

Their servers can't cope with people trying to do what the site is meant to do. They will fix them, took me 2 days to be able to do it and that was weeks ago when the demand was lower that it is now. Keep trying, 5 mins here and there and it will eventually work.

silja · 27-02-2012 08:09PM

I'll let you know if I hear back from their tech support... I suppose if I can't register by the evening of the 29th, I'll try and do the paper worm and send it in by post with a cheque, it says on the website they accept those until 31st March as on-time.

frosty66 · 28-02-2012 10:07AM

same issue today... the website is down now.. ffs!!!!!!!they have to extend the deadline for direct debit now!!

silja · 05-03-2012 07:44PM

Never got a reply from the tech support people I emailed, but finally managed to finish registering and paid last night. I did it at 11pm my time, which is 5am in the morning Irish time, maybe that is why.

Anyone having trouble registering for the Household Charge?

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