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Network Printer

  • 01-12-2011 12:44PM
    #1
    karlkavo
    Registered Users, Registered Users 2 Posts: 133 ✭✭


    Hi Lads & Lassies,

    I need tour help again.
    My bosses PC was printing to a network printer up to a week ago and now its not. I can see the printer, I've checked the print spooler and all the other PC's are printing fine. I've even re-installed the printer driver, any ideas!


Comments

  • #2
    Stacksey
    Registered Users, Registered Users 2 Posts: 498 ✭✭Stacksey


    Delete the printer and delete everything inside this folder and re-install should fix it:

    C:\Windows\System32\spool\drivers\w32x86\3


  • #3
    Standard Toaster
    Registered Users, Registered Users 2 Posts: 10,290 ✭✭✭✭Standard Toaster


    What printer is it?
    What OS is your boss using?

    If it's a HP jobbie uncheck the snmp checkbox under 'ports' and see if that helps


  • #4
    karlkavo
    Registered Users, Registered Users 2 Posts: 133 ✭✭karlkavo


    Stacksey I'll try that tomorrow.
    Standard toaster its a brother laser printer and running xp.


  • #5
    ressem
    Registered Users, Registered Users 2, Paid Member Posts: 2,427 ✭✭✭ressem


    By default the brother printers set themselves up with a name such as
    BRN001BA9123456.

    When you say that you can see the printer you might have already confirmed this but; can you use ping from the bosses computer to this address, or enter this into a web browser on the bosses computer?

    If not, there might be an out-of date cache of the name resolved.

    Or stopping and restarting the print spooler service on the bosses PC. If the PC doesn't connect quickly enough on booting to the printer ( e.g. the wifi is yet to get an IP address, or has flickered off/on), it can mess up the spooler.


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