Problems with Blueface?

swiri · 2011-12-07 13:35:22

Hi all, Anyone else having issues with Blueface? I am getting one way audio, call break up intermittently for the last 3 weeks. I have tested my broadband line and the quality is excellent. Blueface support have given me no info. I think I have to consider an alternative Swiri

07-12-2011 01:35PM

#1

swiri

Registered Users, Registered Users 2 Posts: 24 ✭

Join Date: October 2010

Posts: 12

Hi all,

Anyone else having issues with Blueface? I am getting one way audio, call break up intermittently for the last 3 weeks.

I have tested my broadband line and the quality is excellent.

Blueface support have given me no info. I think I have to consider an alternative

Swiri

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Comments

#2 07-12-2011 02:32PM

FSL

Registered Users, Registered Users 2 Posts: 1,456 ✭✭✭

Join Date: February 2006

Posts: 1419

Not having any problems with mine. Are you connecting via an ATA or some other way.

When you say you have tested your broadband. Did you just run a simple speed test or did you also look at jitter packet loss pauses etc.

A 2Mb upload speed could be 8Mb for 250ms and nothing for 750ms which is useless for voip conversations.

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