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Can't sign into Ovi store on Nokia C7

  • 30-09-2011 09:11AM
    #1
    galaxyminstrels
    Closed Accounts Posts: 78 ✭✭


    I had my phone returned yesterday after the touch screen being fixed. The internet is working fine but I can't log into the Ovi store and that means I can't restore my contacts from the Ovi network to my phone so I have 0 contacts. When I go to Ovi sync in the connection menu, it doesnt work either and says it is unable to find a connection. Has anyone any ideas of whats wrong?


Comments

  • #2
    KrisW
    Registered Users, Registered Users 2 Posts: 389 ✭✭KrisW


    You don't have your operator network set up? Does any other internet service work?


  • #3
    zinzan
    Registered Users, Registered Users 2 Posts: 548 ✭✭✭zinzan


    If you have a connection, what version of symbian is on the phone? if it's Anna, there is an update to Ovi store that fixes issues people had with the ovi client not starting up.


  • #4
    galaxyminstrels
    Closed Accounts Posts: 78 ✭✭galaxyminstrels


    I can use facebook and any other websites but when I go to the Ovi store button on the touch screen it says it can't find a connection.


  • #5
    galaxyminstrels
    Closed Accounts Posts: 78 ✭✭galaxyminstrels


    How do I check what version of Symbian I have on my phone ? Sorry if thats a stupid question:)


  • #6
    Fergusretro
    Registered Users, Registered Users 2 Posts: 3 ✭Fergusretro


    Go to "settings > phone > phone management > device updates". It's under "software version"


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  • #7
    Davy
    Registered Users, Registered Users 2 Posts: 19,301 CMod ✭✭✭✭Davy


    Fergusretro wrote: »
    Go to "settings > phone > phone management > device updates". It's under "software version"

    dialling *#0000# will give the same :)


  • #8
    dr ro
    Registered Users, Registered Users 2 Posts: 970 ✭✭✭dr ro


    Anyone having problems with ovi at the moment. Can't access it


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