Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Help Keep Boards Alive. Support us by going ad free today. See here: https://subscriptions.boards.ie/.
If we do not hit our goal we will be forced to close the site.

Current status: https://keepboardsalive.com/

Annual subs are best for most impact. If you are still undecided on going Ad Free - you can also donate using the Paypal Donate option. All contribution helps. Thank you.

Helpdesk Software

  • 30-08-2011 10:09AM
    #1
    jnoham
    Closed Accounts Posts: 17 ✭


    Hi,

    Does any know of any good Helpdesk Software that can be used for the following:
    1. Database of client information
    2. Logging of all engineer billable time onsite
    3. Logging of other engineer times e.g: Travel, R&D
    4. Ability to run report showing engineers time per week
    5. Ability to run report showing all client billable time
    6. Knowledge base of IT issues and solutions

    Any information given would be appreciated.

    Thanks.
    Tagged:


Comments

Advertisement