PS3 DNS ERROR 8001000A

Ken Tucky · 04-07-2011 09:40AM #1

Hi all,
Sorry if this has been done, i done a search and found nothing!
After struggling for the last couple of years with mobile broadband to use the PS3 i finally got proper broadband in.
I got Digiweb DSL with a ZyXEL router. Everything works fine, laptop, i phones but when i try to log onto the PS3 i keep getting this dns error.

I have reset the PS3 and found the access point,but that was a struggle in its self. Basically im running out of ideas and most info on the net isnt helping.

The last time i had a problem setting the mobile broadband up a few people on here were able to help me as im far from good with this sort of thing.

Ps i have added the ps3 mac address to the router too but still no joy....

Any help is appreciated.:(

stephendevlin · 04-07-2011 09:47AM

Make sure you assign an ip address to the ps3 on the router config page

Ken Tucky · 04-07-2011 09:59AM

Thanks for the reply, excuse my ignorance but what ip address do i use?
192.168.1.1?

Thanks

F1ngers · 04-07-2011 10:12AM

Are you doing this wired or wireless?

Ken Tucky · 04-07-2011 10:15AM

Wireless

F1ngers · 04-07-2011 10:16AM

Ken Tucky wrote: »

Wireless

Try wired, see where that gets you.

stephendevlin · 04-07-2011 10:20AM

Ken Tucky wrote: »

Thanks for the reply, excuse my ignorance but what ip address do i use?
192.168.1.1?

Thanks

Try something like 192.168.1.20 as 192.168.1.1 probaly is being used by your laptop
Reboot everything when you do this and keep all other devises off turn router on first then ps3.

Also make sure NAT is on.

If all of those dont work you need to create a pinhole

Ken Tucky · 04-07-2011 10:21AM

I have tried that but the ps isnt picking up the ethernet cable.
I was just testing wired but due to where the router is even if it did work i wouldnt be able to use it like that due to where i would have to run the cables.

stephendevlin · 04-07-2011 10:37AM

are you in range? what comes up when you do the internet test on the ps3?

Ken Tucky · 04-07-2011 10:49AM

Sorry i should have said,
First time i done the internet test i was on-line but needed to do an upgrade. Once i started this i lost the connection and dns error 8001000a came up.
I reset the ps3 after trying to configure it from info off the net but couldnt get it to recognise the access point. When i reset it it recognised the signal and the green light was flashinh but after running the test it still came up dns 800 blah blah.
Might get an xbox,surely the arent this much hassle!!!:mad:

stephendevlin · 04-07-2011 10:57AM

Ken Tucky wrote: »

Sorry i should have said,
First time i done the internet test i was on-line but needed to do an upgrade. Once i started this i lost the connection and dns error 8001000a came up.
I reset the ps3 after trying to configure it from info off the net but couldnt get it to recognise the access point. When i reset it it recognised the signal and the green light was flashinh but after running the test it still came up dns 800 blah blah.
Might get an xbox,surely the arent this much hassle!!!:mad:

Took me a while its to do with the settings on your router. I dunno about xbox

Make sure you have

ip address assigned to all (laptop, PS3, Etc)
Turn off DHCP
nat on
Lower your security settings on the router so that a Pinhole can be formed through NAT (check your manual re NAT on the router) as this is what got me!
You may have to open a port for PSN through NAT UDP ports. 3478-3480, 6672, 9750

Long winded but recycle all when completed.

I will check my ps3 tonight for the correct ps3 settings once you can connect

Ken Tucky · 04-07-2011 11:10AM

Thanks for that, i'll buy you a cyber pint if you can point me the right direction:D
Will try to connect tonight

Ken Tucky · 04-07-2011 09:09PM

Cant log on. Jesus wept i feel like throwing the thing at the wall. Have added correct ip address for ps3 and mac address to router. Green light come on router to say its all good. Reset ps3 and it finds access point.
At this stage im getting excited so do a test and same crap comes up again.
Go through settings again and it cant find access point again.....
Tried turning DHCP(What is this?) but connection went down.

whiterebel · 04-07-2011 09:57PM

Did you get on to Digiweb to see if they could help?

Ken Tucky · 04-07-2011 10:00PM

Yeah got a girl, she told me to check with sony/forums.
Might try them again because im turning into a nut job trying to sort this.
Got a tip about DMZ but my router/moden dosent have one and im really lost with all the jargon.
Anyhow im done for the night.....

whiterebel · 04-07-2011 10:02PM

Ken Tucky wrote: »

Yeah got a girl, she told me to check with sony/forums.
Might try them again because im turning into a nut job trying to sort this.
Got a tip about DMZ but my router/moden dosent have one and im really lost with all the jargon.
Anyhow im done for the night.....

Jesus, thats real helpful from Digiweb:eek:

eddhorse · 04-07-2011 10:09PM

Ok so you are connecting to your wireless ZyXEL router.

Questions :

1. What model of ZyXEL router is it ?
2. What wireless security settings do you have ? WEP/WPA
3. What version of PS3 firmware are you on ?

metzengerstein · 05-07-2011 09:15AM

hey ken .

i see alot of mention of ip address ,this is a dns server problem below is a post i made a while back when having a problem getting onto gran turismo,same error came up. try the below if you havent got it sorted already.

had this problem with gran turismo,its the dns server ,not sure how it works but something like some games dont like two servers or something .

i rang upc but they cant help ,because the dns is not a fixed thing with them it changes all the time ,so i googled the problem and there are sites around that will give you a dns address you can use i found one on a forum .

so all you do is go to network settings do all automatic ,but when you get to dns servers do this one manually and Change your Primary DNS on your PS3 to 204.50.103.151. i put this in and it works fine now .

or there is a site called imperium that gives out dns server addresses also

Ken Tucky · 05-07-2011 01:27PM

Thanks for that Metz, will try it when i get home. If it works as simple as that i'll be amazed but will try,

Also i will give the answers to your q's Edd.
How do i know the ps3 firewall though?

Thanks again folks

F1ngers · 05-07-2011 04:08PM

eddhorse wrote: »

Ok so you are connecting to your wireless ZyXEL router.

Questions :

1. What model of ZyXEL router is it ?
2. What wireless security settings do you have ? WEP/WPA
3. What version of PS3 firmware are you on ?

Ken Tucky wrote: »

Thanks for that Metz, will try it when i get home. If it works as simple as that i'll be amazed but will try,

Also i will give the answers to your q's Edd.
How do i know the ps3 firewall though?

Thanks again folks

Firmware, on xmb, go to settings, system settings and system information.

Ken Tucky · 05-07-2011 08:28PM

For Ed,

Router is ZyXEL p-660HN-T1A Wireless ADSL
Security is WPA2-PSK
Firmware im not sure about, but from Fingers explaination would it be Version 3.65. On router i found 3.40(BFY3)

Hope this can lead to a few pointers-as simple as you can put it though im a bit of a numpty with this stuff;)

Thanks again.

eddhorse · 07-07-2011 02:13PM

Ken Tucky wrote: »

For Ed,

Router is ZyXEL p-660HN-T1A Wireless ADSL
Security is WPA2-PSK
Firmware im not sure about, but from Fingers explaination would it be Version 3.65. On router i found 3.40(BFY3)

Hope this can lead to a few pointers-as simple as you can put it though im a bit of a numpty with this stuff;)

Thanks again.

Have you tried metzengerstein's post?

so all you do is go to network settings do all automatic ,but when you get to dns servers do this one manually and Change your Primary DNS on your PS3 to 204.50.103.151. i put this in and it works fine now .

metzengerstein · 07-07-2011 09:13PM

mine went again,i think these dns addresses change after a while .but i found this site with free dns addresses and used the 2nd one down and hey presto .gran turismo started up so quickly

http://theos.in/windows-xp/free-fast-public-dns-server-list/

Ken Tucky · 08-07-2011 10:14AM

Did try but no joy,
Rang digiweb again, told me to downgrade security to wpa/psk. This helped in the sense when i start the ps up it now recognises the access point, ip address and says its connected to the internet.....
Then when i try to do anything internet based it drops again.
Im thinkiing im close, was at it 4hrs last night(i must be mental) and she isnt too impressed lol!

I have tried putting ip and dns addresses in 'protocol settings in the network connections tab on the laptop.Got that tip from the web but i dont know if i should have done that.

Really running on empty now and appreciate any suggestions.

Would pay someone a few quid to fix this now lol!:D

metzengerstein · 08-07-2011 10:39AM

its mad took me ages to fix it yetserday ,kept telling me no internet connection .but when i found that site .i went through internet settings and did custom and did automatic for all except dns server and i put in the two on that link and now its perfect .where ya based ken

Ken Tucky · 08-07-2011 12:05PM

Will try it tonight Metz

Heres hoping

Celbridge,Co Kildare. by the way. Have to say the connection for Digiweb is great for everything else so im really disappointed about this,

metzengerstein · 08-07-2011 03:45PM

ok too far for me to come help,but hope you get it sorted .i know how frustrating it is .

stephendevlin · 17-07-2011 09:19PM

http://www.youtube.com/watch?v=JugGe7CCuNU&feature=related

danthefan · 09-08-2011 08:23PM

I'm in the same boat here as the orignal poster, same internet provider, cannot get the PS3 to go online.

Has anyone solved this problem at all?

Ken Tucky · 10-08-2011 01:37PM

Sorry mate im the OP and ive given up.
Thanks to all the posters who have helped. At the moment im running a cable to the router but this isnt going to be possible come the winter as i means leaving doors ajar.
Going to buy a different router and see if that works but i was getting ill trying to connect wirelessly-seriously not funny:mad:

danthefan · 11-08-2011 05:36PM

Mine won't even connect with an ethernet cable, it doesn't recognise it at all.

It picked up the wifi for about 10 seconds yesterday, then lost it again.

PS3 DNS ERROR 8001000A

Comments