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Wirecard

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Comments

  • #1112
    vector
    Registered Users, Registered Users 2 Posts: 1,756 ✭✭✭vector


    i say good riddance to wirecard... got it for a look a few years ago, used it once, and have abour EUR 2 left on it

    I have a real credit card. and found mywirecard in the drawer.
    i emailled them and in broken english they said i had to write them a letter to cancel, and i aparently owe them money as the fee put me in the red.

    ive cut up the card and never want to hear from them


  • #1113
    mp3ireland2
    Registered Users, Registered Users 2 Posts: 1,894 ✭✭✭mp3ireland2


    vector wrote: »
    i say good riddance to wirecard... got it for a look a few years ago, used it once, and have abour EUR 2 left on it

    I have a real credit card. and found mywirecard in the drawer.
    i emailled them and in broken english they said i had to write them a letter to cancel, and i aparently owe them money as the fee put me in the red.

    ive cut up the card and never want to hear from them

    I have to see I think their customer service was very good, my friend emailed them as ryanair wasn't taking his virtual card, they got back to him within the hour.

    I have a debit card which I use for everything apart from ryanair flights as wirecard saves me €12 on every return flight :-)

    But it is a lousey the way the automatically renew the real cards, and it builds up debt! so perhaps people should stay away from them!


  • #1114
    Paul Savory Ax
    Posts: 7,320 ✭✭✭ Paul Savory Ax


    They used to have a support person on second life. I got banned because I kept pushing their rep into the sea! :D


  • #1115
    chasm
    Registered Users, Registered Users 2 Posts: 2,146 ✭✭✭chasm


    Received a reply from Wirecard customer care:

    "We would like to confirm that your virtual MasterCard has expired and thus has
    been reissued, free of charge. You can see the card details as usual in your
    Wirecard account under „MY CARD“. The funds in your account are immediately
    available to spend with your new Virtual MasterCard."

    Must start using my card again i think:D


  • #1116
    Paul Savory Ax
    Posts: 7,320 ✭✭✭ Paul Savory Ax


    Is anybody getting any sort of a reply from this crowd? I emailed them a week or two ago but have been ignored. My Wirecard expired at the end of April ffs!


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  • #1117
    itsgrand
    Registered Users, Registered Users 2 Posts: 92 ✭✭itsgrand


    whats better 3v or wirecard? i buy stuff online about once every 2months


  • #1118
    Carne
    Registered Users, Registered Users 2 Posts: 247 ✭✭Carne


    It looks like if you have insufficient funds, in my case zero, in your account near expiry time then your card doesn't get re-issued. Mine is due to expire in July and when I log in to my acc I get this message.

    "Your card is about to expire. Unfortunately, we are not able to ship you a new card because of insufficient funds. Please deposit the required amount to receive your new card"

    No worries as I'm going to cancel it anyways.


  • #1119
    dermiestv
    Registered Users, Registered Users 2 Posts: 176 ✭✭dermiestv


    I'll also give a vote of support for Wirecard virtual Mastercard. Anytime I've phoned them, they're usually able to action it immediately.

    Emails seems to take a bit longer - like a few days - so I prefer to phone, but they do respond to emails eventually.
    It works fine as a prepaid Mastercard with Ryanair anytime I've used it.


  • #1120
    vector
    Registered Users, Registered Users 2 Posts: 1,756 ✭✭✭vector


    I think they wanted me to write a paper latter to cancel my card?

    whatever the scenario I just cut it up, I hope I am not accumulating like EUR 20 in the red for the rest of my life each year!


  • #1121
    Esel
    Registered Users, Registered Users 2 Posts: 23,910 ✭✭✭✭Esel
    Not Your Ornery Onager


    ^ Send them a letter just to be on the safe side!

    Not your ornery onager



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  • #1122
    Carne
    Registered Users, Registered Users 2 Posts: 247 ✭✭Carne


    vector wrote: »
    I think they wanted me to write a paper latter to cancel my card?

    whatever the scenario I just cut it up, I hope I am not accumulating like EUR 20 in the red for the rest of my life each year!

    I posted a cancellation letter to them a month ago and am still waiting for a reply to confirm my account has been closed.


  • #1123
    subway
    Closed Accounts Posts: 6,113 ✭✭✭subway


    Can anyone help me.
    I've just been texted by this crowd asking 70eu or else they will start legal proceedings.
    They apparently are charging me for a card on a yearly basis that I don't have :(

    Can't deal with this right now :(


  • #1124
    Fnz
    Registered Users, Registered Users 2 Posts: 2,852 ✭✭✭Fnz


    Getting the following error when I go to the login page:

    wireerror.jpg

    That is not something I want to see when it comes to online banking. Is there any excuse for not keeping on top of this stuff? :mad:


  • #1125
    subway
    Closed Accounts Posts: 6,113 ✭✭✭subway


    problem at your end? the cert is valid in 7/11/2012 when i check.
    would you have installed an old cert manually?


  • #1126
    irishgeo
    Registered Users, Registered Users 2 Posts: 9,708 ✭✭✭irishgeo


    Fnz wrote: »
    Getting the following error when I go to the login page:

    wireerror.jpg

    That is not something I want to see when it comes to online banking. Is there any excuse for not keeping on top of this stuff? :mad:

    id the time and date correct on your PC?


  • #1127
    Paul Savory Ax
    Posts: 7,320 ✭✭✭ Paul Savory Ax


    The login url you are using is out of date. Here's the correct one for Mastercard and in English:

    https://secure.wirecardbank.com/mywirecard/Home.html?languageCode=en


  • #1128
    Fnz
    Registered Users, Registered Users 2 Posts: 2,852 ✭✭✭Fnz


    PC time & date are correct. I don't know how to install old security certificates manually - so unless it's something that's easy to stumble into I can't see that being the cause.
    Deleted User wrote: »
    The login url you are using is out of date. Here's the correct one for Mastercard and in English:

    https://secure.wirecardbank.com/mywirecard/Home.html?languageCode=en

    Cheers, Paul Savory Ax, that link works for me. This is the second time a wirecard login url has stopped working for me. It happened a year ago, too.


  • #1129
    beerbuddy
    Registered Users, Registered Users 2 Posts: 131 ✭✭beerbuddy


    dont go near them my card didnt work with ryanair and i asked them to refund the money to my account which took me a life time of phone call and two months of my time.


  • #1130
    mp3ireland2
    Registered Users, Registered Users 2 Posts: 1,894 ✭✭✭mp3ireland2


    beerbuddy wrote: »
    dont go near them my card didnt work with ryanair and i asked them to refund the money to my account which took me a life time of phone call and two months of my time.

    The card wasn't working on ryanair for a while... It worked for me a couple of weeks ago, it had failed previous to that, but saved me €24 booking flights for two last week, it has been frustrating in the past when it doesn't work, after topping it up though!

    When the new ryanair card comes in it won't be any use for flights originating in Ireland, but you can booked your return flight with it (as long as your not coming back from Italy, UK or Norway). Could be cheaper just to pay the €6 on your out going flight and use this card for ur return, to avoid the €175 min top up, €3 top up fee, €3 fee for it being inactive etc.


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