Full System Reset on a Sky box?

paultf · 26-07-2011 09:53PM #1

Have a problem with my 1TB Sky Amstrad box (simultaneous recordings). Did a Planner Rebuild - no joy. Sky are now telling me I have to do a Full System Reset which means I will lose all my recordings.

(On the Sky Help Forum there is a sticky about a known software problem with 1TB boxes. I hope I don't have that problem.)

Just wondering has anyone done a Full System Reset and why?

The Sky agent was telling if I have too many programmes recorded (my box is 70% full) this might cause a problem. Or if you are constantly recording/deleting the hard disk becomes fragmented.

Anybody ever come across this problem before?

steveon · 27-07-2011 02:37PM

Havent seen many of the 1TB boxes as of yet so cant comment as to why you would need to do a full system reset, this is unlikely to fix anything that the planner rebuild would do in my opinion so I personally wouldnt do it unless its a last resort.

The planner rebuild is the same process as defragging a computer harddrive, if you have little space left on the drive then there will be problems with the box freezing slowing down etc. If you have a lot of recordings then deleting some no longer needed should help or alternatively try turning down the instant rewind time to a shorter period of time. The sky box is contstantly recording live tv to allow you to rewind any live tv. Again I leave this at only a short amount of time rather than what some people set it to at 60mins...

paultf · 27-07-2011 02:52PM

For anyone that is interested this link descibes the software problem on some 1TB Sky boxes:-

http://helpforum.sky.com/t5/Sky-HD/Update-Next-software-release-for-1TB-DRX890-Samsung-and-Pace-HD/td-p/52573

The problem I have is:-

"I got a new 1TB HD box installed at the start of the year. I have only started to have this problem recently. Here is an example from tonight:

I setup on my EPG to record the following programmes:-

Channel 103 TV3 Cornation Street 7.30pm
Channel 141 BBC1 Eastenders 8pm
Channel 108 Sky Atlantic Fish Town 8pm
Channel 103 TV3 Cornation Street 8.30pm

I watched Cornation Street and at the end went into the EPG and deleted the programme.

I then switched channels to 141 BBC1. Eastenders was about to start. Then I got a recording programme clashing error.

A message came up saying if I wanted to watch Eastenders I would have to cancel either Fish Town or Eastenders. So I cancelled the recording of Eastenders.

This scenario shouldn't be happening. I was only recording 2 programmes and I was watching the channel which one of the recorded programmes was on. This problem only seems to have started happening in the last few weeks.

At the end of Eastenders I switched back to Cornation Street at 8.30pm and there was no recording issue.

Any ideas?"

Full System Reset on a Sky box?

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