Red Hot Chili Peppers - The O2 Dublin 4/11/2011 -- No ticket advertising

craly · 26-07-2011 10:43AM

2 Standing tickets... success!

After 9am, I got to put my code through and it crashed. The same code worked again just there. So the code won't be cancelled if you dont finalise the purchase. Also I checked Crowdsurge's facebook page. It says:

"We apologise if you are experiencing any difficulties trying to purchase tickets for the UK Red Hot Chilli Peppers Tour. These difficulties are due to overwhelming demand for tickets.
All pre sale customers have been allocated codes which will assure ticket availability for this tour.
Tickets will be available all day so we recommend you try and purchase again in a short while."

Note: ASSURE ticket availability. Sounds like they are guaranteeing tickets. They would definitely know how many presale codes had been given out, so they would be in a position to look at the numbers and determine that there's tickets for everyone. It could be a mistake though, they don't seem to be the most reliable from this morning!

SB-08 · 26-07-2011 10:45AM

How are people even getting to the Crowdsurge site? I am still refreshing the tour section on the RHCP site and getting the back shortly message.:mad:

lolli · 26-07-2011 10:48AM

I got my tickets finally. Thank god!!!!!

fifth · 26-07-2011 10:49AM

SB-08 wrote: »

How are people even getting to the Crowdsurge site? I am still refreshing the tour section on the RHCP site and getting the back shortly message.:mad:

Create an account on crowdsurge.com .. go back through this link http://api.crowdsurge.com/crowdstore/?link=ba74f98f&storeid=307&menu=detail&eventid=10950&cs_css=rhcp

and order tickets with your crowdsurge account - don't worry if it crashes before checkout - go back to crowdsurge.com and your cart will have your tickets in there and you can complete the checkout there.

Jimmy Iovine · 26-07-2011 10:50AM

Finally managed to get through

:D:D:D

pilot1087 · 26-07-2011 10:53AM

woohoo got tickets

handsomecake · 26-07-2011 10:56AM

got mine too.
lessons to be learned here though for the organisers. that was a joke. only for i have the day off and can sit at a pc hitting f5 for 2 hours , dont know how people working etc are supposed to.

zweton · 26-07-2011 10:57AM

Me too:)

Jimmy Iovine · 26-07-2011 10:59AM

handsomecake wrote: »

got mine too.
lessons to be learned here though for the organisers. that was a joke. only for i have the day off and can sit at a pc hitting f5 for 2 hours , dont know how people working etc are supposed to.

One of the advantages of not having a job, you can spend all morning clicking refresh

26-07-2011 11:03AM

YES! Went back to sleep for a bit and then woke up just in time

Got 2 standing tickets.

lolli · 26-07-2011 11:11AM

I got seated tickets in Block D anyone know if they are any good?

SB-08 · 26-07-2011 11:13AM

funkyflea wrote: »

Create an account on crowdsurge.com .. go back through this link http://api.crowdsurge.com/crowdstore/?link=ba74f98f&storeid=307&menu=detail&eventid=10950&cs_css=rhcp

and order tickets with your crowdsurge account - don't worry if it crashes before checkout - go back to crowdsurge.com and your cart will have your tickets in there and you can complete the checkout there.

Cheers. Got them.:D:D:D

God, that was stressful.:P

SB-08 · 26-07-2011 11:14AM

lolli wrote: »

I got seated tickets in Block D anyone know if they are any good?

Very good. Directly opposite the stage. Seating plan here http://www.ticketmaster.ie/event/180046F4D6F34B96?artistid=848229&majorcatid=10001&minorcatid=60

Headshot · 26-07-2011 11:20AM

where's the best place to sit?

Jimmy Iovine · 26-07-2011 11:23AM

Is the confirmation receipt that we have to bring to the gig the email that we get from Crowdsurge?

lolli · 26-07-2011 11:23AM

SB-08 wrote: »

Very good. Directly opposite the stage. Seating plan here http://www.ticketmaster.ie/event/180046F4D6F34B96?artistid=848229&majorcatid=10001&minorcatid=60

Oh great! Thank you

threein99 · 26-07-2011 11:30AM

Jimmy Iovine wrote: »

Is the confirmation receipt that we have to bring to the gig the email that we get from Crowdsurge?

Its the credit card they were booked with I thought

Headshot · 26-07-2011 11:30AM

I used my code but didnt buy any tickets, can the code be reused by anyone

Jimmy Iovine · 26-07-2011 11:41AM

threein99 wrote: »

Its the credit card they were booked with I thought

I got this in the email from Crowdsurge after I bought the ticket. Says here that you need to bring the receipt with you. It all seems a bit much. I hope they relax these restrictions before the gig.

In order to stop tickets being re-sold at higher than face value prices through secondary markets and ticket touts, entry on the night will only be given to ticket holders who have the original payment card used to make the booking along with the confirmation/receipt containing the same corresponding payment cardholders details. All tickets purchased together on one payment card must arrive at venue together with the cardholder.

--LOS-- · 26-07-2011 11:54AM

you realise you're all only making it worse by refreshing so much

Saaron · 26-07-2011 12:07PM

Back from surgery.. logged straight onto my computer, bought two standing tickets, then went to bed!!! YAAAAAAAAY!

Too bad I had to use someone else's credit card, not going to be able to bring it with me the night of the concert so I have no idea how that's gonna work out :mad:

fifth · 26-07-2011 12:18PM

Bought standing tickets...change of heart, would like to change them for seated tickets because its the O2.. standing not great in there.. anyone know how to do this? Crowdsurge say they dont do refunds , but maybe exchange?

edit: Unfortunately absolutely no exchanges

jmc · 26-07-2011 01:37PM

Hiya,
I've been talking with some of you already on mail via the Warner email address.

Many apologies to anyone that experienced difficulties buying tickets this morning. I know it's difficult when you have to work and other commitments.

For anyone that hasn't seen it, CrowdSurge have posted an update and a link for any ticket queries.

If anyone that has any queries on codes specifically you contact me here: http://www.warnermusic.ie/index.php/contact-us.html

Update from CrowdSurge
We apologise if you experienced any difficulties trying to access the pre-sale for the UK & Ireland Red Hot Chilli Peppers dates. These difficulties were due to an overwhelming demand for tickets.

If you have a pre-sale code you will be able to gain access to this pre-sale and we would ask you to return to http://redhotchilipeppers.com/tour to purchase your tickets.

Any problems, you can access CrowdSurge customer support here - http://www.crowdsurge.com/support/

Apologies again.

Shando316 · 26-07-2011 01:39PM

Thanks for clearing up any confusion folks, gotta be up bright and early on Friday morning now to get my standing tickets!

Deisler · 26-07-2011 01:48PM

O2 presale tomorrow aswell if you have a code..

Mr Teeny · 26-07-2011 02:22PM

jmc wrote: »

Hiya,
I've been talking with some of you already on mail via the Warner email address...

Thanks again for all your help yesterday with the code!

Pity there aren't more people like you floating about in customer services!! Proper gent!

Booked two seated tics in Block E.

Will be strange not having John Fru up on stage but can't wait. Roll on November!

fifth · 26-07-2011 03:00PM

Thanks to the great customer service at crowdsurge...my tickets were exchanged

Two seated tickets in Block D.. nice. Myself and the OH are staying in the Gibson hotel right beside the O2 if anyone else is, we'll see ya there!

Roll on Nov

zweton · 26-07-2011 04:39PM

I wonder would it be too late for me to try exchange for 2 seated in the same area or similar?

fifth · 26-07-2011 05:38PM

zweton wrote: »

I wonder would it be too late for me to try exchange for 2 seated in the same area or similar?

No harm in asking. I found them very friendly and helpful, but their T&C are clear, so I just got lucky..

malahide05 · 26-07-2011 05:55PM

Great. Cant wait to get my tickets. I will q at the Omni Park Shopping Centre. I agree the 02 is not a wonderful venue.

Red Hot Chili Peppers - The O2 Dublin 4/11/2011 -- No ticket advertising

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