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UPC Tap?

fathersymes · 2011-07-22 10:52:36

Had UPC Tv until last year before I switched to Sky, got UPC modem yesterday for a self install, plugged it in to the wall socket but got no signal. Noticed the drop cable to the house had been disconnected from the tap, got on phone to UPC support they said the BB was active so I reconnected the cable, still no signal.…

22-07-2011 11:52AM

#1

fathersymes

Registered Users, Registered Users 2 Posts: 558 ✭✭✭

Join Date: May 2005

Posts: 472

Had UPC Tv until last year before I switched to Sky, got UPC modem yesterday for a self install, plugged it in to the wall socket but got no signal.

Noticed the drop cable to the house had been disconnected from the tap, got on phone to UPC support they said the BB was active so I reconnected the cable, still no signal. Now there are two taps, one thicker with grey cable and a thinner black one. Both don't work?

BTW, UPC didnt seem to object to me just screwing it back in, just don't want to wait till next week for a engineer to call out. Any ideas?

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Comments

#2 22-07-2011 12:19PM

jor el

Closed Accounts Posts: 16,713 ✭✭✭✭

Join Date: July 2002

Posts: 16068

I thin you're going to have to wait. The problem could be anywhere along their lines. I had to have cable replaced a few months back due to drop outs. The problem was on the street, underground, so nothing I could have done about it.

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