[Updated offer]Boards.ie exclusive limited offer: switch to UPC and get a €50 voucher

Virgin Media: Jason · 30-03-2011 09:08PM

Hi Redskins

I believe my team have arranged for you to collect in person. Enjoy spending it

Regards

Jason

__________________
If you want to order new products from us and get a voucher for €50 through this boards offer, (and free activation of product) just click through this link http://www.upc.ie/boardsoffer/ (Please see the terms & conditions)

- For all customer service queries, please contact 1908.

**I am not authorised to comment in general threads without approval***

Redskins wrote: »

Jason,
I signed up with UPC on 2nd Febuary but have not received my Carphone Warehouse Voucher yet, could you check it for me?

Customer account no 70817574-1

Thanks & Regards

Redskins · 31-03-2011 10:46PM

Thanks Jason, I'm going in to buy a new phone tomorrow.

Virgin Media: Jason · 01-04-2011 04:18PM

Redskins

Good stuff, hope you get a nice one

All the best

Regards

Jason
__________________
If you want to order new products from us and get a voucher for €50 through this boards offer, (and free activation of product) just click through this link http://www.upc.ie/boardsoffer/ (Please see the terms & conditions)

- For all customer service queries, please contact 1908.

**I am not authorised to comment in general threads without approval***

Redskins wrote: »

Thanks Jason, I'm going in to buy a new phone tomorrow.

unklerosco · 03-04-2011 10:22PM

Hi Jason,

Quick question.. I'm thinking of upgrading to the 100mb connection, if using the boards deal do I still have to pay the activation charge?

Virgin Media: Jason · 03-04-2011 10:34PM

Hi unklerosco

The boards offer is for new customers not for upgrades, if you do not have UPC broadband currently, you can order your 100mb broadband via the boards offer and get free activation. www.upc.ie/boardsoffer

Regards

Jason

__________________
If you want to order new products from us and get a voucher for €50 through this boards offer, (and free activation of product) just click through this link http://www.upc.ie/boardsoffer/ (Please see the terms & conditions)

- For all customer service queries, please contact 1908.

**I am not authorised to comment in general threads without approval***

unklerosco wrote: »

Hi Jason,

Quick question.. I'm thinking of upgrading to the 100mb connection, if using the boards deal do I still have to pay the activation charge?

unklerosco · 03-04-2011 10:36PM

So technically I can just cancel my contract and get the missus to sign up and get free activation?

Virgin Media: Jason · 05-04-2011 10:40PM

Hi unklerosco

Afraid not, if you are in contract with us and cancel you will have a cancellation charge applied.

Regards

Jason

__________________
If you want to order new products from us and get a voucher for €50 through this boards offer, (and free activation of product) just click through this link http://www.upc.ie/boardsoffer/ (Please see the terms & conditions)

- For all customer service queries, please contact 1908.

**I am not authorised to comment in general threads without approval***

unklerosco wrote: »

So technically I can just cancel my contract and get the missus to sign up and get free activation?

KazDub · 06-04-2011 02:55PM

Hi Jason,
I phoned UPC on March 16th regarding the voucher and was told that a manager in the office just happened to have a Woodies voucher to hand and that it was being sent out in the post that very day. Having received nothing, I emailed UPC a few days ago chasing this up but haven't yet heard back from anyone. Is there someone else I can call, or do I just need to go back through the same process again? I'm beginning to give up hope!

thanks,
Kaz.

UPC: Jason wrote: »

Hi KazDub

Sorry about that, it must have been lost in the post. Please contact my team on 1890 940635 and they can chase up Woodies and have them cancel the original one and re-issue a new one for you straight away.

Regards

Jason

__________________
If you want to order new products from us and get a voucher for €50 through this boards offer, (and free activation of product) just click through this link http://www.upc.ie/boardsoffer/ (Please see the terms & conditions)

Want to see our products in use? Come into our new store in Carphone Warehouse on Henry Street, Dublin 1 and play with our HD TV and 30mb broadband yourself. Seeing is believing.

- For all customer service queries, please contact 1908.

**I am not authorised to comment in general threads without approval***

Virgin Media: Jason · 06-04-2011 02:58PM

Hi Kaz

That manager is me. Sorry, I must have mislaid the email. (But I have the voucher here for you)

Please PM me your full name and address and I will registered post it to you straight away.

Regards

Jason
__________________
If you want to order new products from us and get a voucher for €50 through this boards offer, (and free activation of product) just click through this link http://www.upc.ie/boardsoffer/ (Please see the terms & conditions)

Want to see our products in use? Come into our new store in Carphone Warehouse on Henry Street, Dublin 1 and play with our HD TV and 30mb broadband yourself. Seeing is believing.

- For all customer service queries, please contact 1908.

**I am not authorised to comment in general threads without approval***

KazDub wrote: »

Hi Jason,
I phoned UPC on March 16th regarding the voucher and was told that a manager in the office just happened to have a Woodies voucher to hand and that it was being sent out in the post that very day. Having received nothing, I emailed UPC a few days ago chasing this up but haven't yet heard back from anyone. Is there someone else I can call, or do I just need to go back through the same process again? I'm beginning to give up hope!

thanks,
Kaz.

KazDub · 07-04-2011 10:48AM

UPC: Jason wrote: »

Hi Kaz

That manager is me. Sorry, I must have mislaid the email. (But I have the voucher here for you)

Please PM me your full name and address and I will registered post it to you straight away.

Regards

Jason

Thanks Jason, PM sent.

Virgin Media: Jason · 11-04-2011 02:33PM

Hi KazDub

Just to confirm, your voucher is on the way. Please PM me tomorrow once you receive it

Enjoy spending it!!

Regards

Jason

KazDub wrote: »

Thanks Jason, PM sent.

__________________
If you want to order new products from us and get a voucher for €50 through this boards offer, (and free activation of product) just click through this link http://www.upc.ie/boardsoffer/ (Please see the terms & conditions)

Want to see our products in use? Come into our new store in Carphone Warehouse on Henry Street, Dublin 1 and play with our HD TV and 30mb broadband yourself. Seeing is believing.

- For all customer service queries, please contact 1908.

**I am not authorised to comment in general threads without approval***

KazDub · 12-04-2011 12:37PM

UPC: Jason wrote: »

Hi KazDub

Just to confirm, your voucher is on the way. Please PM me tomorrow once you receive it

Enjoy spending it!!

Regards

Jason

__________________
If you want to order new products from us and get a voucher for €50 through this boards offer, (and free activation of product) just click through this link http://www.upc.ie/boardsoffer/ (Please see the terms & conditions)

Want to see our products in use? Come into our new store in Carphone Warehouse on Henry Street, Dublin 1 and play with our HD TV and 30mb broadband yourself. Seeing is believing.

- For all customer service queries, please contact 1908.

**I am not authorised to comment in general threads without approval***

Hi Jason,
the voucher arrived this morning and to be honest I'm a bit miffed. It expires this Friday! It was bought on April 15th 2010 and is valid for one year from that date. It even has the expiry date printed on it. I have three days to spend the money. I work full time and was looking forward to going to the garden centre over a weekend to pick out nice things for the garden to do it up for Spring. I'm not sure I'll get to spend the voucher now, so a bit of a waste to be honest.

Virgin Media: Jason · 12-04-2011 01:52PM

Hi KazDub

Sorry, never seen the date, please call my team direct on 1890 940635, they can contact Woodies direct to see if that can be extended or replaced for you

Regards

Jason

KazDub wrote: »

Hi Jason,
the voucher arrived this morning and to be honest I'm a bit miffed. It expires this Friday!.

__________________
If you want to order new products from us and get a voucher for €50 through this boards offer, (and free activation of product) just click through this link http://www.upc.ie/boardsoffer/ (Please see the terms & conditions)

Want to see our products in use? Come into our new store in Carphone Warehouse on Henry Street, Dublin 1 and play with our HD TV and 30mb broadband yourself. Seeing is believing.

- For all customer service queries, please contact 1908.

**I am not authorised to comment in general threads without approval***

Virgin Media: Jason · 13-04-2011 06:59PM

Hi all

I am on annual leave at the moment. Any questions regarding this offer or anything else regarding a UPC retail offer then please direct your query direct to my UPC retail support team on retailsales@upc.ie

Thanks a million

Regards

Jason Campbell

__________________
If you want to order new products from UPC and get a voucher for €50 to spend in the Carphone Warehouse or DID Electrical through this boards offer, (and free activation of product) just click through this link http://www.upc.ie/boardsoffer/ (Please see the terms & conditions)

Want to see our products in use? Come into our new store in Carphone Warehouse on Henry Street, Dublin 1 and play with our HD TV and 30mb broadband yourself. Seeing is believing.

- For all customer service queries, please contact 1908.

**I am not authorised to comment in general threads without approval***

podge3 · 13-04-2011 07:45PM

KazDub wrote: »

Hi Jason,
the voucher arrived this morning and to be honest I'm a bit miffed. It expires this Friday! It was bought on April 15th 2010 and is valid for one year from that date. It even has the expiry date printed on it. I have three days to spend the money. I work full time and was looking forward to going to the garden centre over a weekend to pick out nice things for the garden to do it up for Spring. I'm not sure I'll get to spend the voucher now, so a bit of a waste to be honest.

I think once you use it once, the expiry date is extended for another 2 years.

So you could buy something small and still have the balance for a further 2 years.

KazDub · 15-04-2011 11:37AM

I'm going to have to head out today at lunch to Woodies and ask them myself. I've made my initial phone call to UPC where I was told that they'd look in to this for me and get back to me later that day or the following morning. The following afternoon I had to phone again to chase them up. They still have no idea what the story is. I'm being told that they 'don't think' that there is an expiry on the voucher, but I have it here on the receipt in black and white. I was then told that they are having a hard time getting a response from their contact in Woodies. NOT MY PROBLEM!!! If I have to spend €50 today in my lunch break I will be severly, unimpressed.

Leeg17 · 17-04-2011 01:24PM

Is it just me or is there no options for a Woodies voucher on the Boards UPC section? It's just DID Electrical and Carphone Warehouse

Davy · 17-04-2011 01:35PM

Leeg17 wrote: »

Is it just me or is there no options for a Woodies voucher on the Boards UPC section? It's just DID Electrical and Carphone Warehouse

Must have been withdrawn

JohnK · 17-04-2011 03:08PM

KazDub wrote: »

...It was bought on April 15th 2010 and is valid for one year from that date. It even has the expiry date printed on it...

Hi Kaz, this is probably a stupid question but are you absolutely sure the expiry date says 2011 and not 2012? The reason I ask is my voucher says its valid for 2 years from date of issue, not 1, so its valid until 2013.

KazDub · 18-04-2011 10:46AM

That's what the voucher said. Anyway, I called in to Woodies on Friday and got the credit transferred on to a new card. The new one is valid for 2 years according to the receipt given with it.

Regarding the current deal, as far as I'm aware the Woodies vouchers aren't being offered any more. Lucky for me, as I've no use for the ones that are.

Even though I've resolved the problem myself, I still haven't had a phonecall back from UPC. They're supposed to be trying to contact someone in Woodies. What's it they say about if you want a job done, best do it yourself?!

eioneill · 21-04-2011 03:55PM

Well at least you got your Woodies voucher mate. I've been sending emails back and forth since the 11th March regarding mine and still no resolution. How frustrating is that? If they cant get the bloody things anymore then offer me something else and stop stringing me along like a donkey chasing a dangled carrot!

Rant over!!!!!:mad:

Virgin Media: Jason · 26-04-2011 11:05AM

Hi all

Sorry, as I mentoned a few posts back, I have been on annual leave for a while, so havent been in a position to reply. In answer to some PM's that I have received, yes, this offer is still on and is still valid.

Vouchers for DID Electrical and for The Carphone Warehouse are available, vouchers for Woodies & Atlantic are currently not available due to a technicality, however we are working to get that going again ASAP.

There are a couple of people waiting for vouchers for Woodies, and those will be sorted this week now that I am back.

This is an excellent deal, considering, not only do you get a €50 voucher if you order a new product line with UPC, but you also get free activation of that product, so this can add up if you order more that one box.

If you want to order, please do so here www.upc.ie/boardsoffer

I will respond to all above today.

Thanks a million.

Regards

Jason

__________________
If you want to order new products from UPC and get a voucher for €50 to spend in the Carphone Warehouse or DID Electrical through this boards offer, (and free activation of product) just click through this link http://www.upc.ie/boardsoffer/ (Please see the terms & conditions)

Want to see our products in use? Come into our new store in Carphone Warehouse on Henry Street, Dublin 1 and play with our HD TV and 30mb broadband yourself. Seeing is believing.

- For all customer service queries, please contact 1908.

**I am not authorised to comment in general threads without approval***

Walter White · 27-04-2011 06:33PM

Your right Jason this is a great offer, i joined boards just so i could avail of it. I was with Sky and Vodafone at home, so this deal saves me a small fortune, but since i got conected on Thursday i have been on to customer service 4 times.... First from Thursday until Saturday internet would not work (2 calls) Then yeasterday and today TV signal going off and back on (1 call) and then internet connection going off and back on resulting in another call.... Hopefully this will be sorted tomorrow, but in 7 years with Sky I only rang them twice and 1 year with Vodafone 1 call. So it is no good having a great deal but a poor product...

Virgin Media: Jason · 27-04-2011 08:20PM

Cheers Walter White

Thanks for the feedback

Hope all gets sorted for you quickly, seems you have been very unfortunate, enjoy your product and your voucher

Regards

Jason

Walter White wrote: »

Your right Jason this is a great offer, i joined boards just so i could avail of it. I was with Sky and Vodafone at home, so this deal saves me a small fortune,.

__________________
If you want to order new products from UPC and get a voucher for €50 to spend in the Carphone Warehouse or DID Electrical through this boards offer, (and free activation of product) just click through this link http://www.upc.ie/boardsoffer/ (Please see the terms & conditions)

Want to see our products in use? Come into our new store in Carphone Warehouse on Henry Street, Dublin 1 and play with our HD TV and 30mb broadband yourself. Seeing is believing.

- For all customer service queries, please contact 1908.

**I am not authorised to comment in general threads without approval***

sineadcochrane · 03-05-2011 01:11PM

Hi Jason,
I tried to order online awhile ago but it wouldn't go through, so I ended up calling up and ordering over the phone.

Can I still avail of this offer though? Am due to have our UPC connected tomorrow, really looking forward to it, have been messed around by Vodafone for far too long.

Sinead

Virgin Media: Jason · 03-05-2011 01:17PM

Hi there sineadcochrane

The link is working fine I just tested it. If you want to proceed and order again via this boards offer, you will need to cancel your order with the department you ordered from or call 1890 940635. There will be a delay as a new order needs to be created.

Thanks

Jason

__________________
If you want to order new products from UPC and get a voucher for €50 to spend in the Carphone Warehouse or DID Electrical through this boards offer, (and free activation of product) just click through this link http://www.upc.ie/boardsoffer/ (Please see the terms & conditions)

Want to see our products in use? Come into our new store in Carphone Warehouse on Henry Street, Dublin 1 and play with our HD TV and 30mb broadband yourself. Seeing is believing.

- For all customer service queries, please contact 1908.

**I am not authorised to comment in general threads without approval***

sineadcochrane wrote: »

Hi Jason,
I tried to order online awhile ago but it wouldn't go through, so I ended up calling up and ordering over the phone.

Can I still avail of this offer though? Am due to have our UPC connected tomorrow, really looking forward to it, have been messed around by Vodafone for far too long.

Sinead

sineadcochrane · 03-05-2011 01:22PM

When I tried to order online the site didn't work for me, seems like far too much hassle now to cancel and reorder, don't want to mess anything up. Thanks anyway.

Virgin Media: Jason · 05-05-2011 11:59PM

Hi

In answer to a few PM's, yes, this offer is still live, so you can now order your new 25, 50 and 100mb Broadband bundles (or tv/phone) announced today,(live from next Monday) via boards for free activation, & a €50 voucher - www.upc.ie/boardsoffer

Thanks

Jason
_________________
If you want to order new products from UPC and get a voucher for €50 to spend in the Carphone Warehouse or DID Electrical through this boards offer, (and free activation of product) just click through this link http://www.upc.ie/boardsoffer/ (Please see the terms & conditions)

Want to see our products in use? Come into our new store in Carphone Warehouse on Henry Street, Dublin 1 and play with our HD TV and 30mb broadband yourself. Seeing is believing.

- For all customer service queries, please contact 1908.

**I am not authorised to comment in general threads without approval***

Chiparus · 06-05-2011 09:30AM

I ordered UPC broadband online, all confirmed by email.
No one showed up to install.

Called UPC who told me to order was not confirmed.

Took a day off work for nothing.:mad:

mcgovern · 06-05-2011 09:56AM

Chiparus wrote: »

I ordered UPC broadband online, all confirmed by email.
No one showed up to install.

Called UPC who told me to order was not confirmed.

Took a day off work for nothing.:mad:

Something similar happened to me before. Ordered online, picked a date, took the day off work. No sign of anyone turning up to install so I ring them in the evening. They tell me my ordered was cancelled (I was never informed of this) because I owe them money. Now it was a brand new account, and I'd never had an account with them before, so obviously I don't owe them any money.
They ask me to send them a copy of my rental agreement which I don't have (as I own the house) and my passport. No way I was sending them my passport, I'd never see it again the way they are so went with Eircom instead.
Considering trying to get this deal though when my contract is up with Vodafone.

[Updated offer]Boards.ie exclusive limited offer: switch to UPC and get a €50 voucher

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