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Winows 7 Logon

  • 03-11-2010 09:04PM
    #1
    Registered Users, Registered Users 2 Posts: 55 ✭✭


    I am having trouble logging onto my user profile - system is running on windows 7. The below message appears on the screen:

    The user profile service service failed the logon. User profile cannot be loaded.

    I have searched the net on the subject and one corrective action I have found is;

    Try shutting down your computer, and when the OEM's logo comes up wait until the screen goes blank, then hold down the F8 key and select Safe Mode, when the login screen appears, try logging in with your normal account, if you have no luck, use the built in Administrator account and try to recover any lost data. After you have backed everything up, try a system restore and if you have no luck then Boot from the Windows 7 DVD and select repair my computer during install, this utility won't erase anything, select repair and if it doesn't work after all of this, re-install windows 7

    If i follow the above do I risk loosing any of my data/files?

    Thanks,


Comments

  • Registered Users, Registered Users 2 Posts: 1,772 ✭✭✭woolymammoth


    320d wrote: »
    If i follow the above do I risk loosing any of my data/files?
    Do you risk it? ofcourse you do. is it likely to happen, only somewhat!

    http://support.microsoft.com/kb/947215

    Something on the PC is corrupt. Assuming you keep all of your data in your My Documents etc, be careful about deleting profiles. Because all that crap is in the profile. I would say a good thing to do is try to boot into safe mode (that's where the F8 key comes in). If you can get logged in as the computer administrator (or even another account with admin privileges), you can copy out / backup your data. Rename your old profile (to simulate it being deleted) and try logging in as you again (to let windows build you a new profile). Copy back in all your data.

    Also, if you get logged in as admin or whatever, you can attempt System restore. This does not affect your files, only system files and settings.


  • Registered Users, Registered Users 2 Posts: 55 ✭✭320d


    System restore seems to have worked - I restored my status from 3 days ago - everything seems to be working ok.

    Thanks,


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