What's up with the college broadband?

d93c2inhxfok4y · 21-10-2010 11:42AM #1

It's been shockingly slow lately, taking forever to load and constantly disconnecting/asking for re-entry of your username and password.

I don't think it was ever brilliant, but it was definitely a lot better over the past two years than it is now. I heard it got upgraded in the summer - anyone have any info as to why it's been so sluggish?

FluffyCat · 21-10-2010 02:19PM

I try as little as possible to rely on the college computers but, yeah, Ive never seen them as bad!!

I couldnt look up anything yesterday cause it kept crashing!! Between the printers and now the internet I dont know what this college bothers to even have a computer service anymore!!

amacachi · 21-10-2010 03:25PM

Unbelievably hit and miss all semester for me, working fine right now. :pac: Printers are beyond a joke, I've never printed something on a printer before the 3rd one I've tried.

A Neurotic · 21-10-2010 05:19PM

Putting Windows 7 on those computers in the hall of the Arts Block was a bad move. They implode if you try to do anything with them now.

Jonathan · 21-10-2010 07:25PM

It is faster for me to use my own router at home as a proxy server rather that use the college proxies...

Fedule · 21-10-2010 07:30PM

The problem with the college broadband is that it's operated by ISS.

Unregistered. · 21-10-2010 08:04PM

Jonathan wrote: »

It is faster for me to use my own router at home as a proxy server rather that use the college proxies...

But how long did it take you to become such a geek?

Tragedy · 21-10-2010 11:37PM

1st year here, BESS so in arts block for all but 1 hour a week.

Absolutely ****ing disgrace how few computers there are around, and there's always a bunch broken. The ones at the end of the lecture theatres in the hall are ridiculously slow.

ED E · 22-10-2010 07:03PM

TCD Wifi itself stopped for me today, turns out I have access to the SCSS system though so I was back up not to long after.

For all of ye not part of the SCSS just be greatfull that you could access your data. None of our U drives would load all day today:rolleyes:

Reportedly the proxies do this every year. I'm also told the gateway proxy(tcdproxy.tcd.ie or something like that) that some use doesnt even load balance between A and B. How the hell this mess didnt take precedence over new i7s in the ICT huts I have no idea. I understand that the are operated by two different bodies but still, as we still have to use the ISS's proxies I would have thought the SCSS would be interested in resolving the issue.

I suspect the real issue lies in the fact that those responsible probably dont use them, so they dont really care.

ISS = Incompetent Sheep Shaggers.

Unregistered. · 22-10-2010 10:31PM

Lethal_Bullet wrote: »

For all of ye not part of the SCSS just be greatfull that you could access your data. None of our U drives would load all day today:rolleyes:

USB key = WIN.

Jonathan · 23-10-2010 01:32AM

Lethal_Bullet wrote: »

For all of ye not part of the SCSS just be greatfull that you could access your data. None of our U drives would load all day today:rolleyes:

Emails have been sent keeping us updated of the situation. They have switched the slave and master and access has no been restored. Pretty excellent for a support team missing 33% of staff.

Lethal_Bullet wrote: »

How the hell this mess didnt take precedence over new i7s in the ICT huts I have no idea. I understand that the are operated by two different bodies but still, as we still have to use the ISS's proxies I would have thought the SCSS would be interested in resolving the issue.

As you say so yourself, it has nothing to do with SCSS. They have their own issues. Why should they have to fix issues for other departments?

It is akin to saying the Dept of Medicine should run the Student Health Center, Dept of Electrical Engineering should change any lights that need changing around college, Dept of Civil Engineering should construct any new buildings in college.

Your idea is farcical.

ED E · 23-10-2010 02:20AM

Jonathan wrote: »

Emails have been sent keeping us updated of the situation. They have switched the slave and master and access has no been restored. Pretty excellent for a support team missing 33% of staff.
As you say so yourself, it has nothing to do with SCSS. They have their own issues. Why should they have to fix issues for other departments?

Until such time as the SCSS provide us with a proxy of their own I think they should be giving the ISS a kick up the hole. Its stupid that CS students in 2010 should have to go through this **** just to get internet access.

Jonathan wrote: »

It is akin to saying the Dept of Medicine should run the Student Health Center, Dept of Electrical Engineering should change any lights that need changing around college, Dept of Civil Engineering should construct any new buildings in college.

Your idea is farcical.

If there was no power in the arts block for several hours do you not think the Arts department(s) would be on the maintenance departments case? Or if there were people messing in the library that security would be called? This is just the same, its ISS's responsibility but everybody's(especially CS students) problem.

Unregistered. · 23-10-2010 03:14AM

Lethal_Bullet wrote: »

This is just the same, its ISS's responsibility but everybody's(especially CS students) problem.

Could you explain why?

AndrewJD · 23-10-2010 09:32AM

Lethal_Bullet wrote: »

This is just the same, its ISS's responsibility but everybody's(especially CS students) problem.

Unregistered. wrote: »

Could you explain why?

It's a bit naive and patronising to suggest that that the CS students are kings of the college network. I spend hours and hours and hours on the internet every single day for my course, and I suspect theres a huge number of students just like me. And if your at Halls, the college network is your only choice. Trust me, your suffering is the same as everyone elses.

PurpleFistMixer · 23-10-2010 04:36PM

Indeed, why do CS students have some kind of right to the internet that other students don't?

As a campus resident, I find dodgy internet somewhat very irritating. However, it's better than what I would get at home so I'm not complaining too much.

ED E · 23-10-2010 05:55PM

Sorry, that read wrong. I'm not suggesting that we're the only group that needs access. Sure, four in five say its a human right now(http://news.bbc.co.uk/2/hi/8548190.stm). I'd agree that residents should definitely be on their case too. As should all the research postgrads. When I said especially the implication was some courses, for example Architecture, couldnt really care less if they have access.

In any case, its ridiculous that this hasnt been fixed. I'd hate to think what the HEA are paying for these lines.

Unregistered. · 23-10-2010 07:06PM

Lethal_Bullet wrote: »

....the implication was some courses, for example Architecture, couldnt really care less if they have access...

Why wouldn't they?

JonJoeDali · 23-10-2010 08:23PM

Average salary in ISServices is ~€60k to €70k + defined benefit pensions. Post-docs (yes, the people who write journal papers) would be doing well to be on €40k and still have a job after 3 years.

ISServices need to learn about management:
- Omit
- Automate
- Delegate
- DIY

The NAC system should be omitted. It's a sorry joke. I've been to universities where they provide open access to port 22/80/443 WiFi. I love the way they've put a load of postgrad gimps on €10 an hour on the front desk in Aras an Phiarsaigh so ISServices don't have to deal with students. I.e. do their job.

How they're going to manage in the 21st century of ubiquitous computing and students having multiple devices is beyond me.

So much for world-class facilities with world-class professionals.

amacachi · 23-10-2010 08:35PM

Oh to be back in DCU where ya just have to enter a proxy server and port number and work away. Instead apparently I don't have good enough Anti-Virus software for TCD's network and it doesn't seem to like my PSP either.

gearoidof · 24-10-2010 12:35AM

Well, of course architecture don't care about TCD wifi.
There are no architecture students in Trinity.

JonJoeDali · 24-10-2010 01:01PM

I use Linux and they made me run that Bradford script as sudo. I ended up having to reinstall my OS as the script totally screwed my network settings and God knows what else. I lost a half day because of it. I simply don't use the college network now. I am using a Meteor dongle instead. A sorry state of affairs.

PurpleFistMixer · 24-10-2010 05:18PM

I simply have not managed to get my linuxy laptop onto the college network. It just Doesn't Work.

boblong · 24-10-2010 06:05PM

PurpleFistMixer wrote: »

I simply have not managed to get my linuxy laptop onto the college network. It just Doesn't Work.

Worked for me :-/

Made sure LSB was installed
Connected to firststeps
Downloaded the infernal thing
Chmod'd it
Ran it.

timmywex · 24-10-2010 06:45PM

Ugh ISS.....

I really wonder how they spend their time to be honest....

Any other ISP doesnt have half the problems these guys do.

They make such big deals out of everything...like even iphones on the network, so easy for anyone with some computer knowledge to do, why not just allow it!?

Jehuty42 · 24-10-2010 08:21PM

JonJoeDali wrote: »

the script totally screwed my network settings and God knows what else.

No it didn't, if you run it properly that's impossible, so the problem is you.

JonJoeDali · 24-10-2010 09:26PM

Jehuty42 wrote: »

No it didn't, if you run it properly that's impossible, so the problem is you.

Really? Using Ubuntu 10.04 here and when I ran the script, I was unable to click on anything on the entire desktop. I had to reinstall the OS. I eventually got back up and running and decided I'd give the script another go. Same thing happened. Please don't try and tell me what I did and did not experience.

I even went to the trouble of visiting ISS, where I was greeted by an unhelpful postgrad (in fairness, even if they knew what was wrong, they wouldn't be able to help me) who told me to type in my details into a badly designed web interface. The wait? Several days. The ISServices NAC system is a joke.

AndrewJD · 24-10-2010 11:23PM

Not to sound like some naive, hopeful revolutionary, but why don't we do something about it? Or rather, get the SU to do something about it?

aas · 25-10-2010 02:48PM

timmywex wrote: »

...like even iphones on the network, so easy for anyone with some computer knowledge to do,

Go on...

lucernarian · 25-10-2010 09:05PM

Internet has been pathetic in college for the last 2 weeks, no suprises there really. It's always been problematic for me in October but it's taking the mick this year. Waiting about a minute for google to load speaks volumes about how well their almost-yearly internet "upgrades" actually work.

timmywex · 25-10-2010 11:13PM

aas wrote: »

Go on...

Add TCDwifi with wep connection on the phone and add in the proxy, this iwll connect to TCD intranet.

Then spoof the MAC address on a laptop for access to internet, simple as, apps wont work (This is a problem with any proxied connection, not just TCD, its to do with how theyre made in objective c and connect to the net) but safari does no problems so happy days

timmywex · 25-10-2010 11:22PM

To_be_confirmed wrote: »

Internet has been pathetic in college for the last 2 weeks, no suprises there really. It's always been problematic for me in October but it's taking the mick this year. Waiting about a minute for google to load speaks volumes about how well their almost-yearly internet "upgrades" actually work.

http://isservices.tcd.ie/general/al13101001.php

Great communication as ever from ISS....keeping it quiet...!

As someone else said about the SCSS server crashing, they emailed us quite fast pointing to the problem, a solution and the fact is volatile...! Excellent communication altogether!

What's up with the college broadband?

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