Considering getting UPC

mecco · 25-07-2010 12:54PM #1

Hi all,

I'm considering changing from UPC Analogue to their digital+ (with second room) with phone and broadband. I sent their customer service an email and didn't get decent answers so said I'd try here, maybe ye can help.

I want to do it self install if possible so would the old cable for analogue that is there ~25years be sufficient or will engineers need to change it?

Do UPC phones use standard RJ11 connectors? In other words once one is connected, can i split it out to use our own upstairs phone without paying for a second unit from UPC?

And also, will the analogue still be transmitted on the cable too? I think i saw on this forum before that it would.

cheers,
mecco.

Kensington · 25-07-2010 03:27PM

Everything comes in on the one cable - analogue, digital, broadband and phone. Subscribing to digital won't knock out the analogue service. The digital signals are already present on the cable.

Once the existing cable you have in place is of decent quality and is shielded, you shouldn't have any issues connecting a digital box through it.

As for the phone, all you need to do is to locate the modem near a socket on your extension. Then disconnect the extension from where it connects into the eircom landline (wherever the line from eircom enters the house) then run an RJ11 phone cord between Port1 on the modem and the extension socket (as if the cablemodem was a phone handset). Anything connected to that extension will then operate off the upc phone service. Make sure you completely disconnect the eircom line coming in first though!

Myrddin · 25-07-2010 05:15PM

Kensington wrote: »

Everything comes in on the one cable - analogue, digital, broadband and phone. Subscribing to digital won't knock out the analogue service. The digital signals are already present on the cable.

Once the existing cable you have in place is of decent quality and is shielded, you shouldn't have any issues connecting a digital box through it.

As for the phone, all you need to do is to locate the modem near a socket on your extension. Then disconnect the extension from where it connects into the eircom landline (wherever the line from eircom enters the house) then run an RJ11 phone cord between Port1 on the modem and the extension socket (as if the cablemodem was a phone handset). Anything connected to that extension will then operate off the upc phone service. Make sure you completely disconnect the eircom line coming in first though!

Do you not need an ATA adapter to use an analogue phone with the router? What do you mean sockets/extensions? Confused...

mecco · 25-07-2010 09:09PM

Kensington wrote: »

Everything comes in on the one cable - analogue, digital, broadband and phone. Subscribing to digital won't knock out the analogue service. The digital signals are already present on the cable.

Once the existing cable you have in place is of decent quality and is shielded, you shouldn't have any issues connecting a digital box through it.

As for the phone, all you need to do is to locate the modem near a socket on your extension. Then disconnect the extension from where it connects into the eircom landline (wherever the line from eircom enters the house) then run an RJ11 phone cord between Port1 on the modem and the extension socket (as if the cablemodem was a phone handset). Anything connected to that extension will then operate off the upc phone service. Make sure you completely disconnect the eircom line coming in first though!

Cheers for the info. The cable should be ok so.. Think if I'm reading your post correctly, i can swap the eircom phone "uplink" to connect to the upc modem? That way, all the phones should work fine? Or maybe Im reading it completely incorrectly:pac:

Ranicand · 25-07-2010 09:35PM

mecco wrote: »

Cheers for the info. The cable should be ok so.. Think if I'm reading your post correctly, i can swap the eircom phone "uplink" to connect to the upc modem? That way, all the phones should work fine? Or maybe Im reading it completely incorrectly:pac:

No your reading it fine.

The UPC broadband and phone come from the modem which gets it's signal from the TV cable.

It has an ethernet port for broadband and two phone jacks the 2nd one is for a 2nd number if you want.

You hook a phone wire from the jack into you main wall port take out the eircom line and replace it with this and all your phones will work fine.

The UPC dial tone is a little different.

mecco · 25-07-2010 09:59PM

cheers guys, should've come straight to boards for answers!!:D

Considering getting UPC

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